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Occasional glitches that delete or delay email communications
What do you like best about the product?
Security of sensitive information, one click to ensure security.
What do you dislike about the product?
Glitches- causing email to stop working at times. Deletion of emails once wirtten out and having to start email over again.
What problems is the product solving and how is that benefiting you?
It keeps the sensitive information safe and secure.
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Staff Accountant, account payables
What do you like best about the product?
Virtru protects our clients sensitive information.
What do you dislike about the product?
Some of our clients have issues viewing the emails, I believe due to filters on their end but still can be a hassle.
What problems is the product solving and how is that benefiting you?
It is solving the problem of protecting sensitive information. Which if not protected, would result in serious fines/penalties.
Safer, Secure
What do you like best about the product?
That I know who exactly will receive my messages
What do you dislike about the product?
When attaching files, sometimes though I thought I already attach it and click send, but in the end, there's no attachment nor can I send the message
What problems is the product solving and how is that benefiting you?
I know it is the recipient whom I intend to send the message who receives the message and their personal information is protected
I LOVE this service, it makes it so easy for me to send emails containing PHI in an easy way.
What do you like best about the product?
How fast and easy it is to usem very simipe.
What do you dislike about the product?
It is hard to use on a mobile device and sometimes it stops working on my desktop and I have to refresh.
What problems is the product solving and how is that benefiting you?
To send patient information to external parties as well as internal parties so that we can collaborate on patient care together,,
Virtru needs work
What do you like best about the product?
For me, there is very little that helpful about Virtru. Other than being integrated with Google, I don't find it helpful.
What do you dislike about the product?
Virtru is clunky to use. It isn't integrated with Outlook. When using Outlook, one needs to open a separate web page to be able to read the email. I have had clients tell me to send reports unencrypted because they don't want to deal with using Virtru. I am constantly having to sign in with Virtru to be able to read emails.
Please make it compatible with Outlook.
Please make it compatible with Outlook.
What problems is the product solving and how is that benefiting you?
I don't believe it is solving anything.
Others are sadly having issues opening
What do you like best about the product?
I like how easy it is to was to install and use. We could leave it on so we would never forget to turn it on when sending essential emails. In the past, we used it, and it was great.
What do you dislike about the product?
I don't particularly appreciate that others we send emails to are having difficulty opening the messages. It has caused a lot of issues because we are sending essential documents s daily and then having to find a way to resend them.
What problems is the product solving and how is that benefiting you?
Virtru is helping with confidentiality and ensuring we are not sending unsecured emails. It is helping to keep our and our clients information safe when sending information through email.
Needs bug fixes, could be a lot better
What do you like best about the product?
Honestly, not much right now. It makes our jobs harder.
What do you dislike about the product?
Lots of errors! It freezes a lot, links dont send properly, attachments will send as flat images vs links. It constantly logs me out and with the amount of volume we do, it needs to run smoothly. Customers have issues opening our Virtu links as well. This could be great, but needs lots of bug fixes
What problems is the product solving and how is that benefiting you?
It helps keep our customers info safe
Really secure and protective way to send information for our business.
What do you like best about the product?
The security of assurance of protected information.
What do you dislike about the product?
Group emails are sometimes difficult to navigate. If you have a distribution list for a group, sometimes it doesn't allow you to access the email individually.
What problems is the product solving and how is that benefiting you?
A safe way to secure information when sending to parties outside of the company.
Pleased with Virtru
What do you like best about the product?
Convenient! I use Virtru every day to keep our customer's information safe. Nice sending off an email with peace of mind.
What do you dislike about the product?
I currently have no dislikes about Virtru. Everything has been running pretty smoothly for me.
What problems is the product solving and how is that benefiting you?
Providing convenience and keeping our customer's information protected.
Perfect for Securing your Email.
What do you like best about the product?
Without any additional App, you can secure your Email using Virtru Email Protection Extension, and I loved using the same. I would highly recommend Virtru Email Protection.
What do you dislike about the product?
I have loved using Virtru Email Protection, but the thing I don't like is sometime Draft Email you can't reopen the same after closing the Draft Email and sometimes it bounces back also.
What problems is the product solving and how is that benefiting you?
Securing Email and Client information in the enclosed PDF is the Problem that has been solved by using Virtru Email Protection, Thanks to Virtru Email Protection
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