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Provides a much-needed service to protect health information/personal details in modern times.
What do you like best about the product?
The functions are easily accessible and formatted efficiently.
What do you dislike about the product?
Sometimes, messages that do not need to be encrypted are sent in that fashion without an option to disable it (Virtru could easily enable a pop-up window to appear that requires you to confirm that you would like to send it with encryption turned off). There are occasions when encrypted messages do not send. I either wait for an extended period of time for an encrypted message to send, find a message that I thought had sent in my drafts, or I restart Outlook and try again. The arrangement to encrypt previous messages in an email chain does not provide ease for the included parties to confirm earlier discussion/details without going back through their inbox and finding the original message. I am not sure that there is a workaround for this that is HIPAA compliant but it would be nice.
What problems is the product solving and how is that benefiting you?
Virtru is allowing me to send PHI about participants in stated Medicaid Home and Community-Based waivers virtually and to perform my job functions on a daily basis.
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Virtue works half the time, or works when you dont want it to.
What do you like best about the product?
It is secure, and does help a lot when working with banking and items that you really want to keep secure by email.
What do you dislike about the product?
The errors, and having to reset or re-login, is a pain. Sometimes Virtu will pick up an item and encrypt an email that I didn't want to encrypt due to the client not being able to open it on their end. Usually, we have to find a workaround when this happens.
What problems is the product solving and how is that benefiting you?
Solves email encryption when needed.
Virtru is a good deal
What do you like best about the product?
I like that it helps to encrypt my emails that have sensitive information.
What do you dislike about the product?
Sometimes it will automatically encrypt an email that does not contain sensitive information. Occasionally, I have email recipients to tell me that they are unable to open my email.
What problems is the product solving and how is that benefiting you?
It ensures that my emails are delivered safely.
VR Counselor
What do you like best about the product?
The Privacy and peace of mind that it gives me
What do you dislike about the product?
Sometimes it uninstalls without my knowledge
What problems is the product solving and how is that benefiting you?
It helps keep the PII I need to communicate to colleagues and other professionals secure.
Great secure option at no cost
What do you like best about the product?
It is free and works well for us and many end users.
What do you dislike about the product?
The inbox does not show you the full email detail and you cannot search for details within the secure email in the Virtu inbox.
What problems is the product solving and how is that benefiting you?
It allows us to send secure emails.
Encrypted & HIPAA compliant emails
What do you like best about the product?
I like the security of knowingthate confidential information is protected.
What do you dislike about the product?
Occasionally, I have recipients of these encrypted emails that cannot open or access them.
What problems is the product solving and how is that benefiting you?
Being able to easily send confidential information by email (instantly) instead of faxing or USPS mail.
Very Easy to use, support is not that great,
What do you like best about the product?
Very easy to use, and generally intuitive.
What do you dislike about the product?
I get a pop-up to use Virtru Drive, every single time I open drive. The rep I talked to did not know how to turn it off.
What problems is the product solving and how is that benefiting you?
Being able to send Hipaa secure emails.
Great software all around!
What do you like best about the product?
I love the ease of use! I take comfort that my staff can protect sensitive information with one click. I also have been consistently impressed with the customer service from Virtru. From the sales pitch to well after the sale was finalized, I could count on a quick and friendly response to my many, many questions.
What do you dislike about the product?
The cost is steep, especially for a nonprofit organization, but the discount helped quite a bit. I also wish I could assign users with email addresses other than Gmail.
What problems is the product solving and how is that benefiting you?
When we started billing Medicaid, we needed to have a HIPAA-compliant messaging system. We tried a few "free" services and ran into issues with user-friendliness, message limits, and internal control. Virtru removed all those issues, so we could focus on doing our work and submitting billing without fighting the encryption software.
Great encryption for gmail
What do you like best about the product?
I like how simple it is to use, easily integrated in gmail.
What do you dislike about the product?
The plugin for chrome tends to disappear a good bit, leaving us to have to turn off the plugin and back on for it to work again.
What problems is the product solving and how is that benefiting you?
Virtru keeps helps us sending private information safely and securely through email.
Wonderful Product
What do you like best about the product?
The fact i can securely send files to co workers
What do you dislike about the product?
i have not located a downside of this product yet
What problems is the product solving and how is that benefiting you?
With hipaa regulations its easy to ensure your client info get submitted securely
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