Glean Work AI Platform
GleanReviews from AWS customer
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simple and effective
What do you like best about the product?
Glean has made it even easier for employees to find the information they need when they want it.
What do you dislike about the product?
It's a growing tool so it doesn't yet have everything we want. But that's less of a dislike and more of a plug as Glean continues to roll out functionality that we want. They're super responsive when feedback is shared and we've seen new features in very short cycles.
What problems is the product solving and how is that benefiting you?
search
document and version control
document and version control
Glean acts like a data mining and knowledge base tools on the fly
What do you like best about the product?
be ablt to search all different data source such as JIRA, Slack, email, doc, etc in one shot.
High quality results.
BE able to broswer and filter the result.
High quality results.
BE able to broswer and filter the result.
What do you dislike about the product?
Not really that much, we are in pilot program so far, not all the data sources are open to Glean index.
Need some time to learn and fully use of Glean features.
Need some time to learn and fully use of Glean features.
What problems is the product solving and how is that benefiting you?
For me it's like a knowledge tools, I can serach for the related or inter-projects/teams knowledge. Make my development more effecient .
Very fast, useful and saves you some time every day!
What do you like best about the product?
Very handy. Don't have to go to a million places to get what I want!
What do you dislike about the product?
Nothing I can think of at the moment. Nothing I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Ability to get all the content I want in one place
Love the product
What do you like best about the product?
Glean just makes finding everything so much easier and more convenient.
What do you dislike about the product?
Nothing really. It gets the job done pretty well for what it advertises it to accomplish.
What problems is the product solving and how is that benefiting you?
Glean is aiming to make enterprise search easier, and it greatly benefits my productivity by making it easier to find documentation.
"Strong product for CSMs to get the info and resources they need, and fast!"
What do you like best about the product?
It easily allows you to ask questions and find resources across all your company's systems. In less than a few seconds, I can instantly have the best possible answers across Slack, Guru, Dropbox, Excel, Zendesk, Help Desk, etc. Being a CSM at a new company can have its challenges. There's a lot to learn and many places to search to find the information you need. This tool makes it sooo easy to find what you need. It's simple and easy to use.
What do you dislike about the product?
The tool finds what I need when I need it. Have not uncovered any bugs or corks thus far.
What problems is the product solving and how is that benefiting you?
There are so many places to look to find the information I need to do my job across our tech stack. Glean simplifies all that and saves me a lot of time finding what I need when I need it. Makes it easier to handle calls and follow-ups.
Glean is like and bread and butter for our productivity within Rubrik
What do you like best about the product?
There are two things that I love about Glean:
1. It integrates all the systems I use daily - Jira, slack, confluence, and our engineering documentation in a straightforward search interface. Usually, I can find anything I need, and it ranks it based on popularity and access to the documents. Therefore I tend to receive very up-to-date results.
2. It allows me to have a query-answer functionality integrated with slack. That helps to find out answers to day-to-day questions quickly.
1. It integrates all the systems I use daily - Jira, slack, confluence, and our engineering documentation in a straightforward search interface. Usually, I can find anything I need, and it ranks it based on popularity and access to the documents. Therefore I tend to receive very up-to-date results.
2. It allows me to have a query-answer functionality integrated with slack. That helps to find out answers to day-to-day questions quickly.
What do you dislike about the product?
I love the team and the support they provide for the tool.
What problems is the product solving and how is that benefiting you?
It integrates various sources of information we need to do our jobs in a straightforward search interface.
Great Experience!
What do you like best about the product?
Super fast search - very relevant results
What do you dislike about the product?
Not much - very good feature set. Very intuitive layout.
What problems is the product solving and how is that benefiting you?
Enterprise search across all documents
Senior IT Administrator
What do you like best about the product?
Very user-friendly product. If you know how to google something you know how to use Glean.
What do you dislike about the product?
While I have not had any issues with the search functionality there have been a few bugs in the UI that I have run into. The team has always been fast to fix them though. It is probably just a byproduct of being in that startup phase.
What problems is the product solving and how is that benefiting you?
It makes everyone just a little more efficient at their jobs and cuts down the time it takes to find information. This is saving the time of not only the person searching but also the ones who get all the questions about where stuff is.
Blazingly fast and very high quality results
What do you like best about the product?
Glean integrates with all the Saas apps I use on an everyday basis, from google docs, slack, workday, JIRA and confluence among others. Since we installed glean, I have never once gone to the individual interfaces for these apps to search for anything. Glean is very fast. The browser plugin makes it even more effective. The quality of results is awesome, and it can nearly always guess the right data source to retrieve the content from and rank the results appropriately. We also use the announcements features to publish items we want folks to know broadly.
What do you dislike about the product?
I just hope that Glean can retain its simplicity going forward
What problems is the product solving and how is that benefiting you?
I equate the arrival of glean to the arrival of google.com over yahoo. Finds all our internal information within miliseconds.
All in one search
What do you like best about the product?
Simple and it works! Everything accessible when you cannot find it. Clean UI and efficient.
What do you dislike about the product?
It is another tool to manage but not overwhelmingly so.
What problems is the product solving and how is that benefiting you?
All of our content is scattered and it's impossible to find things without searching in glean.
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