Glean Work AI Platform
GleanReviews from AWS customer
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Simple and easy to use
What do you like best about the product?
I really enjoy the fast Glean is integrated with all the different apps I use on a day-to-day basis (GCal, Confluence, etc). It's a nice single place to find anything I need. The search function usually returns pretty relevant content for what I need. Additionally, the UX is pretty good; UI feels snappy and responsive
What do you dislike about the product?
I'd like to see more "smart suggestions." The suggestions on the homepage were generally just my history, which isn't super helpful.
What problems is the product solving and how is that benefiting you?
Glean seems to be solving the lookup problem, where that file or page you're looking for is hidden in an app and you don't want to open up all the apps you've ever worked in to find it.
Way more useful than I thought it would be
What do you like best about the product?
Incredibly easy to use, and it has top-tier speed and performance. Saves me so much time searching for things across multiple systems.
What do you dislike about the product?
There really aren't any downsides that I've found so far. My only complaint is that more of our systems aren't integrated yet.
What problems is the product solving and how is that benefiting you?
Glean is helping to consolidate knowledge from many distributed systems and services into one easy-to-use location. It saves you so much time and effort trying to find playbooks, wikis, previous slack messages, and even recordings in google drive.
Amazing and intuitive with a lot more potential than meets the eye
What do you like best about the product?
Glean consolidates all our software and apps used within the org and helps search within that to get answers or files without clicking through unnecessarily. The search feature is also fairly intuitive as it recognises most used and most relevant information at the top.
What do you dislike about the product?
Only minor problem is the UI customisation and the ability to edit and change the layout if necessary. I would allow custom images for backgrounds as well as layout configurator.
What problems is the product solving and how is that benefiting you?
When looking up files quickly or needing Slack or Zendesk message/articles, it helps save a lot of time and effort without going through pages of irrelevant information.
It’s convenient
What do you like best about the product?
Fast easy search for things across multiple services in the enterprise.
What do you dislike about the product?
It doesn't add anything I couldn't already do previously.
What problems is the product solving and how is that benefiting you?
It doesn't really. Helps with convenience and speed which is nice though.
Loved that you could search through all connected apps
What do you like best about the product?
Helped me in knowing more about my teammates, the docs that we share, and their calendars. The homepage was showing me a comprehensive view of how my day looks like and what emails/messages did I get. I really liked the UI as it is simple to use.
What do you dislike about the product?
Few more integrations would have been great. Like loop, etc. I don't have any dislikes yet as I'm yet to utilize the complete features that Glean provides. I hope the UI doesn't get complicated as we add more features.
What problems is the product solving and how is that benefiting you?
Glean is organizing information from multiple sources in one dashboard-like view so that I can access all the information from all these apps immediately. And it helps me search through all of my apps easily.
Glean brings all internal resources together!
What do you like best about the product?
Bringing together all of the tools to one resource
What do you dislike about the product?
The search results are not super organized at first glance
What problems is the product solving and how is that benefiting you?
The biggest one is being able to search for company resources more effectively, such as holidays etc
Great way to search for info
What do you like best about the product?
An efficient way to search for information across company resources. I'm able to look through google drive, confluence, and other internal pages to find information. Go links are amazing.
What do you dislike about the product?
I think the home profile page could be improved. I don't really like the layout of it. Also I think having a page that shows what my team members specifically are looking at would be helpfu.
What problems is the product solving and how is that benefiting you?
Solving the issue of finding information across resources easily making my work more productive. Adding shortcuts to resources with go links makes me faster also.
Easy to use Enterprise Search tool
What do you like best about the product?
The best part about Glean is I don't have to think/guess where the information I am looking for can exist (drive, confluence etc). I can just start typing and it will pull it all together for me.
What do you dislike about the product?
Nothing really for now. It has integration with the majority of the systems that we use.
What problems is the product solving and how is that benefiting you?
Glean is helping me be more productive in my work. Also, the privacy and security controls ensure I don't have to recreate them once we switched to Glean.
Glean is a super powerful internal search engine, 10/10!
What do you like best about the product?
I love Glean for internal search, it does a fantastic job and I feel super organized using it. 10/10 would recommend!
What do you dislike about the product?
Not much to dislike here! Keep up the great work Glean :)
What problems is the product solving and how is that benefiting you?
Glean is creating a better solution to internal search.
Regularly saves me time!
What do you like best about the product?
Glean is super helpful in searching across my company's internal resources - wiki, google drive, service now, etc. It's also super helpful to see my company directory and each employee's tenure!
What do you dislike about the product?
I wish it was easier to learn the more advanced search techniques (e.g. shortcuts to search a specific app's data).
What problems is the product solving and how is that benefiting you?
Glean helps me find the information and resources I need!
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