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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Grant W.

ManageEngine for RMM, Patch Deployment, and MDM

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
ManageEngine makes it easy to deploy patches to multiple endpoints within minutes. With agent scanning, I'm able to get live feedback on clients not in compliance.
What do you dislike about the product?
Occasionally, bugs will cause difficulty when connecting to clients. Some agents seem to go "offline" even when connected to our corporate network.
What problems is the product solving and how is that benefiting you?
ManageEngine is providing us with RMM for our endpoints, patch deployment, and MDM for mobile devices. I benefit from being able to remotely wipe a company cell phone or track it, and push updates as needed.


    Patrick T.

ManageEngine Endpoint Central is easy to deploy and to manage

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
The interface is very intuitive and easy to use, the dashboards are great
What do you dislike about the product?
Patching can be more complex to setup. Support of the product could be improved.
What problems is the product solving and how is that benefiting you?
It helps to have a clear view about our infrastructure and to manage it ( inventory, patching, imaging, ... )


    Vinayak C.

User friendly, intuitive and holistic tool for your Inventory Management Need

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
ME endpoint central is comprehensive asset inventory tool that allows me to built an exclusion group of critical endpoints on which I do not want Operating System security updates to be delivered automatically. I like the advanced search option and the flexibility to schedule customized report.
What do you dislike about the product?
When the system has been formatted Endpoint Cenral should display display duplicate computers on the network based on the MAC address. I also finding it diffult to push third party updates through endpoint central.
What problems is the product solving and how is that benefiting you?
We can now see software inventory such as OS and applications on a single pane of glass after implementing endpoint central. We are now able to track various OS license installation and negotiate with the OME using the current factual statitstic.


    Sandeep B.

Overall experiance with desktop centeral tool is good.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Agents Discovery and easy to implement it.
What do you dislike about the product?
Need some more advance features and more details about trobulshooting part and also customer support is not good.
What problems is the product solving and how is that benefiting you?
Customer support and some advance features


    Information Technology and Services

A valuable asset to any IT infrastructure

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Endpoint Central allows us to monitor all devices within our IT infrastructure- from crucial endpoint servers, to employee phones it does it all. Alongside this, the ability to automate key processes such as onboarding new IT equipment and deploying gold images are a must to cut through setup time for new equipment. If you wanted an all-in-one management solution, endpoint central is that- and then some.
What do you dislike about the product?
I don't have many complaints, other than how conveluted their documentation can be sometimes. It doesn't always clearly explain certain steps/portions of the platform. However, google being your friend, every concern is quickly diminished after a couple searches and reads from other admins who use the product.
What problems is the product solving and how is that benefiting you?
Endpoint central solves the issue of monitoring, managing, and automating our IT infrastructure from all ends and means.


    Non-Profit Organization Management

One-stop simplified IT management for Endpoint Security

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Overall management modules are very useful and easy for daily IT operation. For example, asset management, bitlockers management, patch and vulnerability management that visibility increased to monitor those endpoints
What do you dislike about the product?
The downside is that there can be not easy to install new EC agent which can be annoyed from PMP upgrade to EC, but this tends to correct after a period of time. Also, distro server need to be installed on new server instances that resource re-allocation required
What problems is the product solving and how is that benefiting you?
Gain better visibility and control into IT infrastructure, secure endpoint by automating patch management and vulnerability report, manage IT asset more efficiently to meter software usage and hardware warranty tracking


    Jacob W.

Feature Rich

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Single pane of glass for combines all our IT tools together making it an efficient platform to manage our devices.
What do you dislike about the product?
The learning curve can be a bit overwhelming at first due to all the features offered.
What problems is the product solving and how is that benefiting you?
This is the first tool we've had to centrally manage endpoints and it makes it very effective and efficient to be able to manage the entire organization in a single pane of glass.


    Manufacturing

Good software once setup correctly

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
That you can manage and take remote controll over all managed systems
What do you dislike about the product?
The patches dont always work correctly and you cant exclude certain patches
What problems is the product solving and how is that benefiting you?
Patch deployment
Easier updates


    Muhammed T.

Good tool, easy to manage

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Handling this tool is very easy and getting up-to-date patches.
What do you dislike about the product?
Comming lot of bug fixes and hotfixes, which cause agent version dependency.
What problems is the product solving and how is that benefiting you?
Patching machine and making the machine up to date. which reduces the variabilities of the machine.


    Kamil M.

Endpoint in Games

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Managing remote access, updating software
What do you dislike about the product?
No bitlocker in the Cloud version, lack of management
What problems is the product solving and how is that benefiting you?
control over computers in our organization