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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    James F.

Excellent Product for managing endpoints

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
I have enjoyed how easily we can manage our entire network, from patching to seeing what software we have installed on systems, how many installations, the health of our systems, which systems have critical vulnerabilites, etc.
What do you dislike about the product?
I do not really have any complaints for the software at this time.
What problems is the product solving and how is that benefiting you?
We can easily push patches to systems from one place, we have a dashboard that shows critical systems, etc


    Utilities

Easy to use and economical

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the easy integration with Azure AD and ServiceDesk Plus.
What do you dislike about the product?
Sometimes it seems it is hard to find support solutions on their support web site.
What problems is the product solving and how is that benefiting you?
We are a 100% remote work company. ManageEngine Endpoint Central makes it easier to manage remote devices.


    Daniel S.

Endpoint Central Saves us a lot of time

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
Endpoint Central is easy to use and feature packed, and free training is provided to customers. It is very easy to implement as the software itself guides you through the whole process. If you run into issues, the customer support is very resoponsive and helpful. We use Endpoint Central almost daily for asset management. There is som much that it can do, we are only scratching the surface after one year of use.
What do you dislike about the product?
It's very difficult to find things that I dislike as this product is very good. This only thing from my experience is that software/ configuration deployment doesn't always provide a good detailed error reporting and I don't like that the client logs have to be gathered manually.
What problems is the product solving and how is that benefiting you?
Quick access to IT Asset information. Hardware/ Software /warranty, etc.
Deply software and drivers do workstations.
Upgrading Legacy Windows Clients.


    Education Management

Endpoint Central Review SSC

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
The automated patch management allows us to spend more time on other tasks and allow Endpoint Central to take care of our patch deployment.
The MDM feature is extremely powerful and updates from a profile are instantaneous unlike other products.
What do you dislike about the product?
We have in the past had issues once a Hot-fix has been applied and had to roll back, this has only happened on a couple of occasions though.
It is a shame that control zones can't be applied to Laptops in MDM as this would make this product almost perfect for our needs.
What problems is the product solving and how is that benefiting you?
Before we used Endpoint Central, we would manually apply patches to our server estate. Now we are able to automate these patches for out of hours with the confidence to know that this will succesfully patch all servers.
With regards to MDM, our old product had limited features and once a change was made it would take a long time before anything would apply to the receiving device. With MDM on Endpoint central, there are numerous features and any changes that are made to receiving devices happen instantly and are consistantly succesfull.


    Rob O.

Great System, but takes time to setup and understand

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
We use this as parto fo an overall package of Service Desk Plus, OpManager and Endpoint Manager. The integtration is easy and makes working between the systems seamless. The customer support has been great and they are happy to answer any questions I have. We use this every day to manage Desktops and mobile devices. It has also allowed us to implement BYOD at the office.
What do you dislike about the product?
The Package management and software install is not the greatest and takes time/is clunky to use.
What problems is the product solving and how is that benefiting you?
A single solutions to management Mobile devices and desktops.


    Manufacturing

Great for remote control on SDP

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
We use Endpoint Central to have remote control access to our computers. It works as an add-in to Service Desk Plus. It was easy to setup and integrate with SDP.
What do you dislike about the product?
I wish the functionality was built-in to SDP. I have to manage 2 seperate products to use Remote control.
What problems is the product solving and how is that benefiting you?
It is giving us remote control access to all our PCs.


    kamarul hafidz k.

what is want is there

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
inventory, endpoint management, software deployment and superb dasjboard
What do you dislike about the product?
support credential is limited where it huld have or similar as admin
What problems is the product solving and how is that benefiting you?
to deploy software accroos the globe .


    Manufacturing

Endpoint Central: A great help

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of automating patching and software installation tasks. Anything you want to do (or almost anything) you can do.
What do you dislike about the product?
In the tests I have done, we have not encountered any particular problems. Maybe just a little bit complicated to figure out where to go to do all the operations. But it's just a matter of learning
What problems is the product solving and how is that benefiting you?
Automated windows patch management


    Banking

Very intuitive application for use with the everyday and more help desk

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
the ease of use and quick learning curve - the remote managment and inventory control are my favorite
What do you dislike about the product?
none that come to mind - I have been using the product for over 3 years
What problems is the product solving and how is that benefiting you?
stramlining the help desk process of ingaging with the users quickly and effictly


    Vikas S.

Best Cost Effective MDM in the Market

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
Ease of Use, Customer Support, Ease of Implementation, Number of Features, Ease of integration, Cost Effective, Frequency of Use
What do you dislike about the product?
Nothing as i am fully satisfied with the product
What problems is the product solving and how is that benefiting you?
Patching of OS and third-party applications as we do not have any AD So to do all these we are using the Endpoint Central, Remote support as we do not have any licensed remote software with us, Password Policy for password management,Integration with APple business manager to protect our apple devices