Highly recommend!
What do you like best about the product?
UserTesting helps my team move exceptionally fast when capturing feedback directly from real people, which helps our company make better decisions and save time and money. Additionally, every single employee - from the education team to customer success to executives - is incredibly smart, kind, and eager to help.
What do you dislike about the product?
The product is a bit outdated in its interface and capabilities but they are consistently implementing new features and actively working to release a product overhaul with new capabilities!
What problems is the product solving and how is that benefiting you?
Quickly finding relevant participants for research and learning projects, helping us reach niche audiences (at times), and helping us build empathy with our customers. We undoubtedly save time on our projects (some now taking a day or less), money as we are opting to not build products/features or can build them better, and resources as team members can support more projects.
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