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External reviews

481 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Works great so far

  • December 31, 2017
  • Review verified by G2

What do you like best about the product?
There is a wizard for everything you may want to do. Very easy to get started.
What do you dislike about the product?
Nothing so far, have not used the product for very long.
What problems is the product solving and how is that benefiting you?
Ransomware protection


    Bob R.

Great product

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
This is a very powerful, yet easy to use product. I like that it can connect to so many storage types and it is incredibly flexible.
What do you dislike about the product?
The only thing I can think of that I don't like is that on startup it doesn't show a notification icon since it is a service. It's no big deal though since I can just load the UI application.
What problems is the product solving and how is that benefiting you?
It keeps the latest x versions of all critical files. This is incredibly important since it allows us to easily recover anything.


    Tim L.

Just works! Period.

  • December 28, 2017
  • Review verified by G2

What do you like best about the product?
Very fast restore browsing. Simple interface. Runs as a Windows Service (no need to be logged on). Very cost effective with amazon S3
What do you dislike about the product?
Nothing, so far. Believe me or ask my wife. I am a hard cookie to impress. Tend to complain about all things modern.
What problems is the product solving and how is that benefiting you?
I want to keep accounting backups for multiple years. Tried Acronis and ran it for a few years now, until I just realized it was deleting older backups AND there was no way to configure it to keep them.
Recommendations to others considering the product:
Just works! Try it!


    Information Technology and Services

Easy to use complete solution for cloud backup.

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
CloudBerry Drive Desktop Edition evaluated, found it is one of its kind of unique solution. I am satisfied with the features in this product. The features comes with this product such as 256-bit AES Encryption, Multiple Cloud Storage support, Block Level Backup, Network Location Backup, Cloud to Cloud Backup, Cloud to Local are worthy options on this produuct.
What do you dislike about the product?
CloudBerry Backup Desktop Edition evaluated, it took little longer to sync with the cloud server. After the first backup, it works flawlessly.
What problems is the product solving and how is that benefiting you?
One of our client wish to move their backup to cloud, we find CloudBerry is well suited for the requirement.
Recommendations to others considering the product:
It is worth give it a try.


    Computer Software

Very good backup Software

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
It's simple, easy to deploy and runs well.
What do you dislike about the product?
I have nothing to downgrade, it works fine.
What problems is the product solving and how is that benefiting you?
All your company's data is backed up safely and quickly, before we had to make several backups and different devices, now we have everything centralized.
Recommendations to others considering the product:
I recommend this bakup system because it is easy to set up and runs very well.


    Chris H.

Excellent, reliable product

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
Set it and forget it, it just works. From complex backup policies to basic, CloudBerry Backup will get the job done.
What do you dislike about the product?
They are always releasing new features and updates which is great but I like my backup software to sit and age like a fine wine. Just kidding, no complaints.
What problems is the product solving and how is that benefiting you?
Moving away from commercial backup software providers to more of a DIY approach using CloudBerry Backup and own cloud storage subscriptions.


    Ken C.

Easy to use

  • December 24, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and awesome and fast support response. I had some trouble initially setting it up but the tech team did an awesome job of helping me. In addition, they extended my 14 days trial period because I was late setting up my trial period
What do you dislike about the product?
So far nothing. This has been a good product
What problems is the product solving and how is that benefiting you?
This is for personal backup


    Computer Software

Feature rich in both how you want to backup and where you want to backup to

  • December 24, 2017
  • Review verified by G2

What do you like best about the product?
A very feature rich tool that not only allows you to backup any way you want, (like customized retention policies, strong encryption and block-level incremental backups) but also where you want (whether it's local, personal cloud like Google Drive and Microsoft One Drive, or enterprise cloud like Amazon S3 and Backblaze B2).
What do you dislike about the product?
The 5TB limit on Server licenses is far too low for business use. Also even though it supports backing up directly to the most cloud providers in any backup tool I've seen, Dropbox is notably absent.
What problems is the product solving and how is that benefiting you?
With CloudBerry Backup I was able to use multiple backup plans, utilizing different retention policies and backup techniques (file vs block-level) depending on the type of data in the plan, while storing the backup directly in enterprise level cloud storage like Amazon S3 and meeting encryption requirements. This allowed for such a cost-effective way to backup that I was able to not only backup important data, but also all non-important (but useful) data within budget.


    Michael R.

Great Software

  • December 23, 2017
  • Review provided by G2

What do you like best about the product?
It is very easy to use, It provides the option to have pre cloud encryption and as we see nowadays that is a very important feature. It is easy to configure the encryption as well.
What do you dislike about the product?
I wish that the software would support the standard WebDAV protocol as well as all of the cloud storage providers. Supporting the open standard would give customers more options without having to make it work themselves.
What problems is the product solving and how is that benefiting you?
Offsite backup is critical in todays business environment. If you are not backing up offsite when something bad happens it could be the end of your business.


    Financial Services

Nice backup software, but poor customer service

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
Many features: AES-256 encryption, file compression, backup types (file, block), many other options and customization, supports a wide variety of cloud backup providers. Emails to customer service took up to a week to receive a response or no response at all.
What do you dislike about the product?
There are many options, which is great, but not all are self-explanatory. It took some time during the initial setup having to figure out what to select/enable. Their site is very informative and most of my questions were answered somewhere within their site (found via Google searches). Customer service was slow or non-existent.
What problems is the product solving and how is that benefiting you?
Our previous backup provider discontinued their services.