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Highly recommend
What do you like best about the product?
We have been using MSP360 backup for many years (before they were even called MSP360).
Many backup options and storage options. We link ours to an onsite NAS and to AWS S3.
The software is priced well.
Many backup options and storage options. We link ours to an onsite NAS and to AWS S3.
The software is priced well.
What do you dislike about the product?
There's nothing to dislike. Like all software, they have some bugs at times, but the support has been fantastic.
What problems is the product solving and how is that benefiting you?
Managed backup and reducing storage costs
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All-round product
What do you like best about the product?
You can use this product to image servers , desktops , backup google and microsoft cloud.
What do you dislike about the product?
A bit confusing with different user accounts.
What problems is the product solving and how is that benefiting you?
Improving control panel.
Excellent backup with great storage options
What do you like best about the product?
Robustness, features, Storage options, configuration options, excellent restore options for 365
What do you dislike about the product?
Web interface is a little difficult to navigate. Sharepoint costs can be high for small business compared to other backup solutions for 365
What problems is the product solving and how is that benefiting you?
Cost effective storage of backups
Long term user
What do you like best about the product?
We've used MSP360 backup for about 8 years, starting back when it was Cloudberry. It's got better and better over the years to become a really comprehensive backup solution for all our business customers but especially for the ones with specialist needs.
What do you dislike about the product?
Tbh not very much, the support has got better over time, the errors are pretty good.
What problems is the product solving and how is that benefiting you?
We use MSP 360 managed backup generally, but we particularly use it for medical customers who need secure backups for very large amounts of data. MSP360 lets us tier storage and take advantage of lower cost cold storage in these situations.
Useful and effective cloud back-up solution
What do you like best about the product?
Its easy of use and transparent licensing / pricing model
What do you dislike about the product?
You need to separately purchase the back-up license and online storage for back-ups.
What problems is the product solving and how is that benefiting you?
We were looking for a way to back up Google Workspace and related data.
Why I have choose MSP360
What do you like best about the product?
The functionality and scalability of it are the most important for my requirements. Easy to use.
What do you dislike about the product?
Until now, I didn't find anything that I dislike yet.
What problems is the product solving and how is that benefiting you?
First, we can centrally manage the backup and recovery of my work company. The ability to schedule automatic backups gives us freedom without forgetting or making mistakes.
Also, provide me with strong security features, like data encryption and support for many authentication solutions.
Also, provide me with strong security features, like data encryption and support for many authentication solutions.
Great solution
What do you like best about the product?
Management console is good and simple, user configuration are simple and easy to manage.
What do you dislike about the product?
I haven't found anything I don't like about it
What problems is the product solving and how is that benefiting you?
back up to the cloud with scheduled incremental backups
Feature-Rich and Easy to Use: the MSP360 Managed Backup
What do you like best about the product?
It's easy to set up at my clients' offices and easy to manage remotely: I can change backup selections, add email notification recipients and verify the backups are working.
What do you dislike about the product?
I've been using backup software for 20 years and I honestly can't fault MSP360 Managed Backup on anything. Love the remote tools!
What problems is the product solving and how is that benefiting you?
The MSP360 Managed Backup solves the problem of great remote management. I'm able to do everything remotely which saves me a ton of time.
Backup simple and reliable
What do you like best about the product?
The management console is easy to use and very powerful. It is great it can remotely apply settings.
What do you dislike about the product?
It is not easy to get tech support on the phone when needed.
What problems is the product solving and how is that benefiting you?
Provides a backup solution for clients at a very low cost. It creates high profit margins.
Easy to use
What do you like best about the product?
I like best about the integration with blackblaze MSP.
What do you dislike about the product?
I dislike about don't have support backup using a storage library robot tape unit.
What problems is the product solving and how is that benefiting you?
MSP360 for me is a second backup option in my company, using this system, we don't need transfer our tapes out of office by security.
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