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External reviews

54 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Julian S.

Customizable risk management tool

  • May 24, 2023
  • Review verified by G2

What do you like best about the product?
Customizable workflows and calculations help us to automate business processes. Especially the questionnaire functionality meets our requirements. Lastly, the product support team always provides clear instructions and resolves issues quickly.
What do you dislike about the product?
The integrated reporting tool Cognos is not easy to use for beginners. Additionally, the access management possibilities are rather powerful but very complex at the same time.
What problems is the product solving and how is that benefiting you?
OpenPages heavily facilitates the capturing, monitoring and tracking GRC assessments and issues. It provides a holistic view of the organizational risks.


    Shubham G.

Good Accuracy

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
One of the best text classification classifiers with good accuracy and easy to fine-tune on domain-specific tasks. Easy to implement and deploy to a server in a quick time
What do you dislike about the product?
More advanced open source NLP classifier models are available which could be better alternative for the classification task.
What problems is the product solving and how is that benefiting you?
Some of the text classification tasks, like sentiment analysis and intent classification on user query


    NARENDRA PAL SINGH R.

IBM Watson Natural Language Classifier for categorize and classify the text

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
It is effortless to use. Using it, upload your text data and classify it easily. We can use this data classification to analyze social media analysis and email filtering or several applications where we can use it.
What do you dislike about the product?
As I am using it, I do not find any specific point where I can dislike it. It supports multiple languages and the quality of qualification based on language.
What problems is the product solving and how is that benefiting you?
It is beneficial where we require categorization required. It is helpful for Virtual Assistants or chatbots to understand user queries. It can be used to categorize products on the e-commerce platform automatically. It will be beneficial to organize unstructured data as well.


    E-Learning

MY WNL Classifier

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
IBM Watson Natural Language Classifier is a fantastic tool for classifying coding languages. Using this tool helps to understand the coding languages very quickly.
What do you dislike about the product?
I don't think there is anything to dislike about this tool. However, continuous feedback is required to keep improving this tool's usage for all users in an organization.
What problems is the product solving and how is that benefiting you?
It benefits all users who find it difficult to understand the coding languages. This tool simplifies the language understanding process and makes it easy for the user.


    Verified User in Hospital & Health Care

Powerful Analytics and Customizable tool.

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Provides very high text analytics ( Extracts data directly from the metadata).
It is highly customizable and can be changed based on our domain.
Large data sizes can be handled without worry because the cloud deployment option is available.
Fastly Scalable.
What do you dislike about the product?
Data Security: Since data is stored in cloud servers. Little worried about data going out of the environment.
Not highly integration supported: Integrating the tool with other tools is challenging.
Sometimes need, many data sets are to train and receive reliable results.
What problems is the product solving and how is that benefiting you?
To Make keynotes from the paragraph. To extract the keywords from the text and use them to Classify and create questions based on the keywords.
Classification of the keywords and use them for chatbot support answers.


    Mahmoud I.

IBM Watson Natural Language Classifie

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
how easy is it to audio instantly with a modern, intuitive interface, Investigate audio recordings effortlessly.
What do you dislike about the product?
I think it still needs more development, however over all so far so good
What problems is the product solving and how is that benefiting you?
saving time, a lot of effort specially when investigating the calls.


    Nidhi S.

IBM Watson Natural Language Classifier

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
IBM Watson Natural Language Classifier is the best for text data analysis. It helps us detect people, events, & other types of entities mentioned in the input content given to it using its out-of-the-box capabilities.
What do you dislike about the product?
The price of NLC is a bit on the higher end. Hence, it becomes slightly difficult for individuals/small businesses to use it. Apart from that, due to its constrained knowledge, it sometimes produces results with a high degree of inaccuracy.
What problems is the product solving and how is that benefiting you?
IBM Watson Natural Language Classifier is making text data analysis easy and increasing the productivity of the team. IBM Watson is highly responsive to its client's requirements.


    Sharath G.

Watson NLP Classifier

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
You can create own classifier with set of input and correct classes after the training new classifier can accept new questions or queries from the user.

Immediate Response - It can respond quickly to customers queries effeciently
What do you dislike about the product?
Limited knowledge - It has likited knowledge and hence may occasionally generate incorrect information.

Limoted capacity for processing extended chats it cannot understand the nuances of human conversation od humor sarcasm.
What problems is the product solving and how is that benefiting you?
It was mainly created to support customer techsupport industry where it can be used as a virtual assistant to answer few of the common tech related issues which useres face in day to day life. This would internally helps to reduce manual tech support intervention


    Financial Services

IBM Watson Review

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to classify text into different categories, and it gives you the ability to customize the categories to fit your needs.
What do you dislike about the product?
It did not get better as we expected it to when continuously using it, I think it might have fallen just a little bit compared to other alternatives in the market today, but early on it was much better.
What problems is the product solving and how is that benefiting you?
We were looking to solve text classification, particularly from our customer side. IBM was supposed to help us do it farily quickly and easily early on, when this was a much harder task to accomplish with fewer helping tools.


    Logistics and Supply Chain

All in one tool

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
There are plents of things that I like about this, but the most important one is how easy it is to extract all categories and classification from unstructured data.
What do you dislike about the product?
I did stumble upon some issues, but those were from my understanding POV; these are not worth mentioning, so theres nothing that i dislike.
What problems is the product solving and how is that benefiting you?
It made my analytical job so easy; all tools are handy and easily accessible. It's straightforward to pull meta data information.