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External reviews

206 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Positive

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
The Alert Logic team is well organized and knowledgeable about their products and services. With the assistance of their staff, the solution is easy to install and manage.
What do you dislike about the product?
MDR is a complicated system to set up and manage. Also, while we understand the costs of operating a 24X7 SOC would be orders of magnitude higher than the costs for Alert Logic, the solution is expensive. We need more time using their system to determine if we believe the value is here.
What problems is the product solving and how is that benefiting you?
Security is a critical consideration for any environment. We are not large enough to have our own dedicated 24X7 security team on staff. However, we are large enough to where we need to have 24X7 security monitoring and response. Alert Logic MDR helps fill this need.


    Computer Software

Best Tool for Cyber Security Detection and Analysis

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
Automated Anomaly detection and analysis. Best Works with AWS Cloud is a huge plus point for infrastructure running on AWS cloud. As you go, Pricing makes it the first choice from a pricing point of view as well.
What do you dislike about the product?
GUI is not that great. It takes a considerable time to load the graphs, and it is not intuitive to make your charts as you like. Sometimes a bit time-consuming to search for your logs due to the UI.
What problems is the product solving and how is that benefiting you?
We are using it to monitor and analyze our event logs and Web application firewall. It detects attacks on our external applications and sometimes automated action as defined by the profile.
Recommendations to others considering the product:
It's an extremely well-designed application. We have tested many samples against its protection before we have implemented it. It never failed us yet. Log Analysis is great. The only con is the UI, where the application needs to be updated to be more intuitive.


    Micah H.

Great scanner, but some alerts are vague.

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The dafault/built-in alerts are very helpful. e.g., automated log review for failed password attempts. I also like the monthly summary repots showing the comparison of alerts for this month, and the previous month.
What do you dislike about the product?
Some of the alerts don't provide quite enough information to know how to proceed right away. It can often be found quickly but sometimes take a bit of googling.
What problems is the product solving and how is that benefiting you?
We use Alert Logic to monitor the LAN to keep track of things that might become issues in our audits. The log reviews help save us time manually reviewing them.


    Mechanical or Industrial Engineering

Not the worst

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The simulations are not every day, and interruptions are minimal.
What do you dislike about the product?
The "training" is very basic and eats up a lot of time.
What problems is the product solving and how is that benefiting you?
There have been zero things gained and almost nothing lost... Net zero is what I hope for with applications like these.


    Primary/Secondary Education

Alert Logic Managed Detection and Response

  • December 02, 2021
  • Review verified by G2

What do you like best about the product?
The new Incident respone page indicates which MITRE is being addressed. When Alert Logic escalates an Event to High or Critical, they reach out by phone and email.
What do you dislike about the product?
The internal scanning takes quite a while to complete. We do have a large deployment. However, internal scanning does not complete in a timely fashion. However, the information that is provided is useful.
What problems is the product solving and how is that benefiting you?
Discovery of exposures on devices that can be compared to our internal vulnerability scans for false positives or actual issues.
Recommendations to others considering the product:
Ensure you understand your network before deployment.


    Ramesh M.

A booyaa,thwamp,awsomtastical and phenomawesomest Managed Detection and Response solution.

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR helps to resolve any security threat in our organization.
This tool can also identify and address security breaches before they cause real damages.
Top-notch customer support team is another thing that I like about this tool.
What do you dislike about the product?
When it comes to detecting and responding to threats,Alert Logic MDR never disappoints and delivers amazing results.
What problems is the product solving and how is that benefiting you?
It's reliable with log management.
Prevents cybersecurity threats.
Detects and responds to security threats quickly.


    Rowan C.

It is an easy product to implement and you will like a clean interface

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
The ease of implementation is the best because there are always many tools that prove to have what is necessary, but it takes a long time to implement them, and they are also often confusing, but with Alert Logic, we could see that not everything is like that. It is a simple tool; the support is fast and easy to administer and adapts perfectly to our environment; we have not seen errors, it shows alert with intuitive notifications and with in-depth details, we make decisions and do the right thing, and we are safe from any threat.
What do you dislike about the product?
The experience has been very good with this product, and I don't see anything that I don't like.
What problems is the product solving and how is that benefiting you?
It provides security, and that is what we need; we are safe on the network, and this product provides that peace of mind that we were looking for so much due to problems we had previously.
Recommendations to others considering the product:
It depends on what you are looking for; agree with your organization so that you have a test in Alert Logic, and you will see that it is very good to have it.


    Jaci K.

Accurate alerts and log with detailed information and stay safe day by day

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, and I really like its dashboard because it shows a lot of useful and detailed information, the alerts are accurate, and it allows me to be sure of any threat at any time; it is the best security tool and the best solution.
What do you dislike about the product?
Alert Logic continues to perform very well, and we are totally confident in this product because we love every one of its features.
What problems is the product solving and how is that benefiting you?
We solve problems in the environment of vulnerability and defense against threats on the web, and we improve a lot in performance.
Recommendations to others considering the product:
Fully guaranteed security.


    Sharon H.

Alert Logic is the protection we needed and now we are safe

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
Alert Logic is a simple tool that works intuitively and identifies problems with notifications, and reports it to eliminate any cyber attack. It is an easy-to-understand tool; the interface is very detailed and excellent. Also, the technical support helped us a lot when we had doubts.
What do you dislike about the product?
I think you should improve signature-based detection as it tends to cause problems sometimes.
What problems is the product solving and how is that benefiting you?
With this tool, we are safe from attacks since it offers us a high level of security and a table that is quite easy to navigate, in general, it has been very good.
Recommendations to others considering the product:
Suppose you are looking for a tool to stay safe from attacks and be safe at the nodes within your network and monitor. Alert Logic is the answer.


    Brett T.

Recommend Alert Logic MDR for any size business

  • November 08, 2021
  • Review verified by G2

What do you like best about the product?
Real-time alerts can proactively maintain current and accurate awareness. Having Alertlogic handle the detection and response allows our IT team flexibility to help in areas that need constant supervision.
What do you dislike about the product?
At times there is too much information or noise being generated from MDR. Having to take the time to fine-tune the system to each company's liking can be a lot of work, but in the end, it is worth it.
What problems is the product solving and how is that benefiting you?
Alertlogic MDR allows myself and other IT staff time to focus on other tasks at hand. We know that Alertlogic will stay on top of any emerging threats and alert us in real-time.
Recommendations to others considering the product:
Alertlogic provides a good MDR solution for any size company. It is critical to protect your business-critical assets 24/7 now, and this company helps me accomplish that task.