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External reviews

206 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Will S.

Tool that complies with security and provides peace of mind.

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
The security solution is called Alert Logic MDR; it is a great tool that allows me to monitor resources and is easy to use and provides peace of mind and visibility of properties inside and outside each area, offers different methods to stop threat and provides compliance to give a correct answer in the event. It is a suitable tool to be able to rest easy, knowing that the records are being automatically monitored.
What do you dislike about the product?
It is easy to use everything is very good, and I do not see anything negative at the moment.
What problems is the product solving and how is that benefiting you?
The peace of mind it provides is unmatched, monitoring logs for threats and vulnerabilities and identifying any issues, and reducing incidents.
Recommendations to others considering the product:
Although surely you are not sure whether to try this product, you should think about it because it is a vital tool in the company.


    Computer & Network Security

Best industry standard software which gives timely alerts

  • November 06, 2021
  • Review verified by G2

What do you like best about the product?
Always keeps organization updated with the alerts and logs of the organization systems
What do you dislike about the product?
Very depth alerts make it a little confused to understand.
What problems is the product solving and how is that benefiting you?
As of now, our organisation is not facing any issue with that


    Ian W.

Alert Logic MDR review

  • November 04, 2021
  • Review verified by G2

What do you like best about the product?
Alert Logic team and customer service is excellent. We ran a trial of the Alert Logic Professional service from Jan-Jun 2021, then deployed to our complete on-site & O365 environment in July 2021. We are still working though the issues the MDR has identified and are receiving excellent support from Alert Logic to advise on the best approach to each issue. We have monthly meetings with our customer sucess manager and can schedule meetings with technical experts as required. Overall the product and service gives excellent value for money - providing a 24X7 SOC team monitoring our network & endpoints, providing daily reports of activity, ongoing indentification of vunerabilities (internal & external facing) and monthly reports of overall health of our security posture and environment. As Director responsible for IT, it provides a level of assurance I could not get, even with a internal security team.
What do you dislike about the product?
It is an extensive product, requiring a significant level of internal effort to sucessfully implement, but like most things you get out what you put in. The investment in time to get the most out of the product will provide long-term assurance of our overall security.
What problems is the product solving and how is that benefiting you?
Providing a high level of assurance regarding 24x7 network security and alert reporting. This product addresses a recommendation from our external cyber-security audit and gives myself and the IT Tech team a level of insight into network threats and vulnerabilities we simply couldnt get without this type of product.


    Business Supplies and Equipment

I am happy with AL but still much to learn

  • November 04, 2021
  • Review verified by G2

What do you like best about the product?
I like web application. It is clear and nice looking.
What do you dislike about the product?
Sometimes support tooks a lot of time to respond.
What problems is the product solving and how is that benefiting you?
We are using that as a SIEM. It helps us with our cloud infrastructure
Recommendations to others considering the product:
I think it is a good solution


    Jordan P.

It is always better to feel safe with a tool like Alert Logic MDR

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
I always like to be safe in my work, and with this excellent tool, it is good for reporting incidents in the event of any cyberattack, it provides specific information about threats, it has a great capacity to track attacks, and it can be monitored to find any attack. It really worked very well; it is the solution I needed.
What do you dislike about the product?
Its interface is excellent, but some things are not well done, and it is difficult to look for problems in the registry.
What problems is the product solving and how is that benefiting you?
Problems in my operations at work due to the fact that where confidential files were stored they were exposed, now everything is much more secure with Alert Logic, and we are alert to any threat.
Recommendations to others considering the product:
You will like it, and you will feel safe in your area to work without any fear.


    Valarico P.

It is a great essential security product in any business that requires it.

  • October 27, 2021
  • Review provided by G2

What do you like best about the product?
I like this tool because it is the most decent that we could find because the support knew how to help us with every detail and its functions. I like it because it guarantees security and has many options to customize every detail. Your panels are well ordered, and we receive notifications with details to make a decision on each present problem.
What do you dislike about the product?
At first, it was somewhat difficult; we noticed a lot of the documentation; however, the support had to help us and solve our problems. I hope they improve the interface a bit to make it more interactive and enjoyable.
What problems is the product solving and how is that benefiting you?
It is used to monitor every day, 24 hours a day, and we check the log reports for irregularities.
Recommendations to others considering the product:
It will be a great experience thanks to its functions and the benefits you will get.


    Melissa H.

A very good security tool that analyzes and keeps you safe

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
I like this security tool because it does a good job when it comes to threats and cybersecurity issues; with this tool, we stay safe as it displays report log notifications with very deep details. I also like its ease of use.
What do you dislike about the product?
At first, I found it somewhat confusing, and its menus and interface I noticed that they are somewhat messy; I think it needs some improvements and adjustments.
What problems is the product solving and how is that benefiting you?
Safety is always important at work, and with Alert Logic MDR, we are safe. It is a tool that gives us high levels of security and also the opportunity to easily identify threats and be able to solve them.


    Tyler B.

The best security solution that give good results on time

  • October 21, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it's good at managing security, and it is feature-rich and easy to integrate, and customizable too. It is a useful tool, and the table shows a lot of information, and the alerts are very useful.
What do you dislike about the product?
Alert notifications are sometimes false positives, and that annoys a bit.
What problems is the product solving and how is that benefiting you?
Our security issues have been resolved, and we now have an extensive log and can keep an eye on everyone with the threat monitor details.
Recommendations to others considering the product:
It is the easiest tool to use you will find, and you will get good benefits.


    Douglas T.

Necessary tool to manage security solutions

  • October 20, 2021
  • Review provided by G2

What do you like best about the product?
I like that the table always shows the necessary information, and the alert notifications are very helpful with instructions to correct and make a decision, and it has a wide variety of functions; the implementations were easy with instructions.
What do you dislike about the product?
Sometimes it shows errors in the logs, and its details are not so clear.
What problems is the product solving and how is that benefiting you?
It is a fantastic tool that has impressed us a lot because of its ease and implementation in cloud environments.
Recommendations to others considering the product:
It is a very solid and easy-to-implement tool; you should give it a try.


    Janice S.

Great deep threat log tool with good user interface.

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of incorporation and that it includes an excellent support web platform. It is a great product that is easy to install, and in terms of general security, it gives us peace of mind, we receive notifications in real-time, and it provides complete information, and we make a decision on any impact. I like the notifications because it provides all the details in great depth.
What do you dislike about the product?
The interface is very well done. However, I notice it is somewhat old, but it is not bad. I also wish there were frequent updates and improvements.
What problems is the product solving and how is that benefiting you?
Fulfills its functions in general, we manage security and monitor failed login attempts, and we are really calm about your security due to its surveillance 24 hours a day.
Recommendations to others considering the product:
It is easy to use and is a security product that combines artificial intelligence and protects and is safe. I recommend it.