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External reviews

206 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

excellent product Alert Logic MDR

  • August 23, 2021
  • Review provided by G2

What do you like best about the product?
Reporting Functionality and provide vital information on your security posture
What do you dislike about the product?
enhance integration with other products more
What problems is the product solving and how is that benefiting you?
Security posture of the company. Better incident reporting


    Animation

Grate user experience with security solution

  • August 11, 2021
  • Review provided by G2

What do you like best about the product?
The implimentation was simple and above all , also prioritised customisation .For HIPPA we couldent do it with out help of alert logic MDR
It's also provide highly knowledgeable and solution of every question put to them
What do you dislike about the product?
Little bit issue in UI , not so friendly,take more time to give solution of queries which need to be fixed
What problems is the product solving and how is that benefiting you?
We can solve vulnerability in the cloud environment the most important feature that is helping our ISMS Is the external vulnerable scanning


    Internet

All the protection you could ever need

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
Truly white glove service is what you receive when working with Alert Logic MDR services. For our public cloud offering, we rely heavily on Alert Logic MDR for guidance and review of HIPAA and other service level requirements from our customers. We couldn't do it without the help of Alert Logic MDR.
What do you dislike about the product?
Nothing... honestly, everything is up to par and easy to use.
What problems is the product solving and how is that benefiting you?
Alert Logic MDR provides us with comprehensive coverage. Overall, the data and insights we receive are powerful and extremely valuable to providing first class service to our customers.
Recommendations to others considering the product:
If you have specific needs regarding the monitoring and management of your nodes within your network, I can't fully recommend Alert Logic MDR enough. It is a fantastic suite of tools.


    Law Enforcement

Alert Logic shows a ton of info

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
The dashboard info shows quite a bit of information. The alerts are very helpful.
What do you dislike about the product?
I would like to be able to customize the dashboards a bit more.
What problems is the product solving and how is that benefiting you?
We see more alerts coming through that allow us to be proactive in our service and working with other teams within our tech bureau.


    Rash C.

Exceptional Service with Exceptional Security

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and setup is a huge upside. Up to date technology. Realiability and great customer service.
What do you dislike about the product?
I can't think of anything that I can say I dislike at this time.
What problems is the product solving and how is that benefiting you?
Alert Logic is watching out for potential threats 24/7.


    Health, Wellness and Fitness

AlertLogic for compliance and cloud security.

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
The visibility gained within our cloud infrastructure, ease of deployment and configuration and response time of their professionals.
What do you dislike about the product?
Cross-account functionality could use some work; UI, vulnerability scanning and EDR still needs a bit of maturity. We've run into issues where the agent is incurring additional costs in our AWS environment due to cross AZ network traffic. We also ran into accuracy of detection reporting due to our intermediary devices not having x-forwarder-for in our LoadBalancers and some of our proxies us HTTP Piping so the SOC was not able to tune it out. They do not also provide JA3 or JA3S for hashing encrypting traffic if we're not able to decrypt traffic on appliances. Their support is also a bit lacking and varies. It's a hit or miss. Sometimes we would get direct responses and sometimes our tickets would just never get looked at no matter how urgent and we're directed to call the hotline to further escalate which can take > 3 days. If your environment does not use CloudFormation for deployment, deployment can also get difficult and messy. They also have a 50GB a day cap on log collection which was not bought to our attention during the whole buying phase. This has caused us to scrutinize the delivery and visibility of our logs. If you need something to check the box for compliance it's a good bundle for the costs, you get somewhat SIEM, MDR and Vulnerability Management, EDR and FIM all in one.
What problems is the product solving and how is that benefiting you?
We are solving compliance needs and overall visibility into our threat landscape.


    Telecommunications

Alert logic powerful security solution

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
support team helps with providing any kind of technical support.

Block web attacks.

Dashboard is clean.
What do you dislike about the product?
I don't think I can dislike any feature right now but would love to see new features getting added frequently.
What problems is the product solving and how is that benefiting you?
Provides high level security against cyber attack.

The incident feature gives alerts, since we can not be monitor continuously.
Recommendations to others considering the product:
Give this tool a try.


    FARHAAN S.

Alert Logic MDR the best secirity that one Can get.

  • July 12, 2021
  • Review provided by G2

What do you like best about the product?
1. There is nothing that Can give your Valuable data 100% Security but with alert Logic mDR your Can prevent breaching or any external CyberAttack.
2. The support was highly knowledgeable and has the Solution to every querry put to them.
3. It quickly identify a problem and report it to the Concerned team.
What do you dislike about the product?
1. User interface needs to build more user friendly.
2. Many times the solution to an querry appears at different time which neds to be fixed.
What problems is the product solving and how is that benefiting you?
1. It has provided a high level pf security against malware or external Cyber attacks.
2. Dashboard is quite easy to navigates and graphical presentation are the unique aspects of it.
3. With Alert logic MDR We can easily identify the problem and fixed it so that Our Clients Can get an optimal solution


    Computer Software

Best experience in this platform and good features

  • July 12, 2021
  • Review provided by G2

What do you like best about the product?
To go with the integrated approach in alert logic MDR, we can use the EDR platform. It has an excellent dashboard which is very informative and impressive. It has an excellent support team that responds very quickly without wasting any time. It is very user-friendly.
What do you dislike about the product?
I find exposure and configuration remediation issues to be the same in a different section, but once we get used to it we won't find it anymore. Also, signature and behavioral-based detection could be much better.
What problems is the product solving and how is that benefiting you?
While the developer is writing a code, few mistakes are encountered. In that case, based on the vulnerability that exists in the software can be identified
Recommendations to others considering the product:
Its best product I used. Please go for it.


    Information Technology and Services

The One solution for many Problems

  • July 11, 2021
  • Review provided by G2

What do you like best about the product?
The vital context of risk exposure it provides in accordance to enable the appropriate event response. The feature of delivery based outcome security while collecting the traffic over networks and also providing data coverage are among the best features which came across.
What do you dislike about the product?
The User Interface must be more interactive and should provide positive outcomes. It's because it makes one believe that they are under a specific threat which they are not. The insights provided must be easier to understand and adapt by the user.
What problems is the product solving and how is that benefiting you?
It's best in handling vulnerabilities in cloud environments, and the occurrence is also being protected precisely by Alert logic. The valuable material which is provided to us free of cost, the external vulnerabilities scanning. Most importantly, it effectively prevents our computers from engaging in any cyber threats unknowingly.