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Alert Logic - a terrific extension to our cyber team
What do you like best about the product?
Alert Logic extends our cyber security team and keeps us apprised of potential threats. They are always there to help answer any questions. Recently we had an incident and they quickly helped us with the investigation.
What do you dislike about the product?
There really is nothing I can say as a dislike.
What problems is the product solving and how is that benefiting you?
We have a small team and their Intrusion detection and log review extends our ability to keep our eyes on everything. The threats they identify have really helped us keep our environment secure. There was a red flag indicator recently. They worked hand and hand with our team to identify the source of the issue. They helped us quickly resolve the issue. We really like the fact that they are easy to reach, easy to work with and we always appreciate that they have our back.
Recommendations to others considering the product:
small security teams will find them a helpful extension.
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Very positive experience with AlertLogic
What do you like best about the product?
Setup was easy and we were escorted through the whole process by the AlertLogic folks.
What do you dislike about the product?
It can be difficult to master the dashboard.
What problems is the product solving and how is that benefiting you?
We have found that we have a lot of attempted brute force logins. AlertLogic alerts us to those so we can be sure to mitigate them.
Recommendations to others considering the product:
Go for it!
Great product with even better people supporting it
What do you like best about the product?
My initial use of Alert Logic as whole was a simple install to help monitor AWS resources and ensure compliance with common security standards. The product use has since gone tremendously to include a number of different offerings. Along the way the product support team has been a tremendous help with installs, configuration and compliance.
What do you dislike about the product?
Some of the GUI interfaces are a bit dated, mostly around the web application firewall and could really use some modernization. This could also go a long ways to help customers become more self sufficient.
What problems is the product solving and how is that benefiting you?
The product has helped identify and issues and help bring those into compliance and track our progress along the way. It has become easier to keep an eye on areas that we need improvement, ticket them out, and track when they are done.
The experince of AL
What do you like best about the product?
I like the log searching functionality how we can find the log within few click and typing.
What do you dislike about the product?
There are too many email regarding bruteforce attack and majority of it just wrong password attempt
What problems is the product solving and how is that benefiting you?
Any elevated accounts added will get alert and logs safe keeping
AlertLogic MDR is the most important component of our IT security
What do you like best about the product?
24/7 threat detection backed by the AlertLogic SOC. Powerful technology backed by a 24/7 SOC that constantly monitors our environment to offload from our team.
What do you dislike about the product?
I have no significant or noteworthy dislikes.
What problems is the product solving and how is that benefiting you?
Scalable, cost-effective, real-time threat protection. Alert Logic's security-as-a-service allows LogicBay to leverage AlertLogic's security expertise and resources.
Recommendations to others considering the product:
I would strongly recommend considering AlertLogic MDR to any business looking for a security solution.
Simple and effective solution for fairly complete security needs
What do you like best about the product?
Alert Logic has much improved the platform providing an almost one stop shop security product for SME, with vulnerability scanning, IDS, Log management, more recently basic anti-malware (windows and Mac only though). The 24x7 SOC is effective and helpful in case of real serious incident.
The integration with most of the native cloud platform make the deployment good and easy to get going while providing some insight into your deployment.
The integration with most of the native cloud platform make the deployment good and easy to get going while providing some insight into your deployment.
What do you dislike about the product?
Alert Logic still require to better define the security incident to only provide what is useful and actionable to the customer to provide value over the classic SIEM.
All https traffic is still a big issue with Alert Logic and the use of good standard such as HSTS make the product pretty useless on web traffic and require some engineering to gain visibility.
The interface can be confusing and take a significant time investment to get to know how to use effectively.
Lack of feature on GCP
All https traffic is still a big issue with Alert Logic and the use of good standard such as HSTS make the product pretty useless on web traffic and require some engineering to gain visibility.
The interface can be confusing and take a significant time investment to get to know how to use effectively.
Lack of feature on GCP
What problems is the product solving and how is that benefiting you?
Gain visibility into cloud environment both on the CSP level and instances level. That give good level of protection and prevention on high value targets.
Recommendations to others considering the product:
Solid tool for SME companies that want to not have to worry about the detection. It will require some work to get the best out of product but will be worth it if used in the long term.
AlertLogic and their team is a great tool to help with compliance
What do you like best about the product?
In person attention to monitoring issues, you can always get a real person answering questions on how to avoid specific issues or prevent false positives.
What do you dislike about the product?
Too many false positives, trending of those can be better incorporated using AI and machine learning.
What problems is the product solving and how is that benefiting you?
When compliance requirements for our commercial client demanded detailed threat monitoring facilities, it was way too much of an ask for our own IT to handle, on top of all the other work we do. So we decided to outsource it to AlertLogic, and what a difference it made! No more headaches in manually reviewing threat alerts and endless logs. Immediate email notifications and personal handling of escalated issues by a real person on the other end is a contrast to other services we could have purchased, where you not just have to go through installation and configuration, but also have to constantly "babysit" the software package. Here with AlertLogic it is completely hands off for us. Installation to 2 different major cloud providers was a breeze!
Recommendations to others considering the product:
Great product and service!
The product works great at protecting our assets and would recommend this tool.
What do you like best about the product?
I like the new updated look and feel with the addition of the one pane of glass dashboards view.
What do you dislike about the product?
I cant think of many things I do not like. Many great features that are within the Alert Logic MDR product. Having to import the correlation rules was a manual process and I believe this is the works to be automated.
What problems is the product solving and how is that benefiting you?
Getting better vision into data events with all the tools features working together for quick discovery and reviews.
Recommendations to others considering the product:
Alert Logic has been makes some really good improvements to there tools and are trending high on both Forrester and Gartner report reviews within there industry. The product is highly rated and we are very satisfied with the results. Many of the newer features such as the dashboards view help identify items of concern quicker.
Great support and solid products
What do you like best about the product?
The support team. They are a friendly staff that is always available to help.
What do you dislike about the product?
There is nothing I've had an issue with during my time as a client
What problems is the product solving and how is that benefiting you?
Security monitoring. I believe in the products and services they are providing. They care about their clients and it shows.
Recommendations to others considering the product:
I highly recommend this company
Being safe is easier than ever with Alert Logic Cybersecurity
What do you like best about the product?
With this program we are able to identify current and emerging threats and develop a proactive cyber security stance, before these threats can be exploited. Our company, like the majority related to software technology, is commonly exposed to attacks such as malware, SQL injections, web application attacks, data weakness, phishing, DoS attack, etc. Such risks, after being filtered, can be put on a checklist and managed correctly and quickly.
In addition, this program allows us to:
• Collect data from various sources both open source and commercial, as well as from internal or external sources.
• Create customized and prioritized alerts about our company's IT infrastructure. Identify Commitment Indicators (IoC) to prevent assets from a possible attack.
• Implement new protection strategies.
• Understand why, how, when, and from whom we receive the attacks and see possible solutions.
In addition, this program allows us to:
• Collect data from various sources both open source and commercial, as well as from internal or external sources.
• Create customized and prioritized alerts about our company's IT infrastructure. Identify Commitment Indicators (IoC) to prevent assets from a possible attack.
• Implement new protection strategies.
• Understand why, how, when, and from whom we receive the attacks and see possible solutions.
What do you dislike about the product?
The only bad thing is the pricing. It is a very expensive software. There are cheaper alternatives, but we are willing to pay about more for a better and safer experience. Appart from that I do not see any other drawback.
What problems is the product solving and how is that benefiting you?
Alert Logic Cybersecurity is being used by our company for over the past 2 years. Our main purpose with this program is to keep away from threats and to offer our clients a good service. We had not realized how many threats we faced until we tried the program. Security is really important for us and this program allows us to work properly.
Recommendations to others considering the product:
We were testing. for two weeks but the result we obtained was not what we expected. The analyzes were late, we received alerts of non-existent threats, in short, it was a disaster.
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