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Great for Detection and Response logging
What do you like best about the product?
The ability to schedule almost everything and Basically Automate your scanning/Reporting. Support has been pretty quick to respond to things as well.
What do you dislike about the product?
With MDR Being a Cloud based service it takes a long time to Get restults of a Scan and Discover. Also there is basically no ability to do Instant scanning of a New device, you must wait for Alert logic to discover the asset, Scan the asset and the update to a report. This takes 2-4 Days to complete.
What problems is the product solving and how is that benefiting you?
PCI scanning and Repots, Vulnerability response
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Great EDR for AWS
What do you like best about the product?
I like the ease of use, adding AWS accounts is easy. Reports are clear and easy to understand. Deploying new sensors and agents is easy.
What do you dislike about the product?
Agents can present troubles at moments. The UI for adding external vulnerability targets is extremely dificult to maintain (No option to upload a CSV file with the targets, so I had to use the API and create a custom process to do it)
The Integrity Detection Platform does not work. It notifies that a file or property has been changed, but does not show the previous value.
The Integrity Detection Platform does not work. It notifies that a file or property has been changed, but does not show the previous value.
What problems is the product solving and how is that benefiting you?
Consolidation of logs from different platforms, correlation, vulnerability scanning. Having one solution to do that is great.
Great Service with a Friendly interface
What do you like best about the product?
We count on this MDDR Solution to filter through all of our logs and let us know about important events that will effect our orginization. Helps us concentrate on the events that really matter to us, and filters out the noise that other events can cause.
What do you dislike about the product?
I wish there would be some way to see some of the alert patterns and update them without having to contact support.
What problems is the product solving and how is that benefiting you?
Filtering out the excess noise of low lever alrets and notices and informing us of the importatnt things that we need to know.
Value able product
What do you like best about the product?
Security Compliance and alerting is the best feature
What do you dislike about the product?
Configuration of the product is complex and multiple sessions are required to configure with your infrastructure.
What problems is the product solving and how is that benefiting you?
It can fulfill our compliance requirements like whenever any unauthorized access is logged, auto email is generated to relevant people.
Best SIEM/SOC I've ever used
What do you like best about the product?
Alert Logic MDR has been a game-changer for us. The 24/7 monitoring and real-time threat detection give us peace of mind, knowing our environment is always protected. The ease of deployment and integration with our existing systems made the transition seamless. We especially appreciate the rapid incident response and detailed remediation guidance from their SOC team. It's a cost-effective way to access top-tier security expertise without having to build everything in-house. Plus, the compliance support has been invaluable in meeting our regulatory requirements. Overall, it's a solid, scalable solution that we highly recommend.
What do you dislike about the product?
While Alert Logic MDR has been effective for our security needs, there are a few things we wish were better. The system sometimes generates too many alerts, including false positives, which can be overwhelming. Customizing alerts and reports to fit our specific needs isn’t as flexible as we’d like. Integrating with some of our unique tools has also been a bit tricky. We’ve noticed that response times for non-critical issues can be slower than we’d prefer. The cost can add up, and the user interface could use a refresh to make it more intuitive. Overall, it’s a strong solution, but there’s room for improvement.
What problems is the product solving and how is that benefiting you?
Alert Logic MDR is solving several critical problems for us, and the benefits have been significant. First, it provides 24/7 monitoring and threat detection, which means we don’t have to worry about missing potential security threats, even when our internal team isn’t available. This constant vigilance has helped us quickly identify and respond to incidents before they escalate, significantly reducing our risk.
The service also handles a lot of the heavy lifting when it comes to compliance. By providing the necessary monitoring and reporting, it helps us meet regulatory requirements without the hassle of doing it all manually. This has saved us a lot of time and reduced the stress of audits.
Additionally, Alert Logic MDR has filled a gap in our security expertise. Instead of needing a large, in-house security team, we can rely on their experienced SOC team to manage and respond to threats, which has been both cost-effective and efficient.
The service also handles a lot of the heavy lifting when it comes to compliance. By providing the necessary monitoring and reporting, it helps us meet regulatory requirements without the hassle of doing it all manually. This has saved us a lot of time and reduced the stress of audits.
Additionally, Alert Logic MDR has filled a gap in our security expertise. Instead of needing a large, in-house security team, we can rely on their experienced SOC team to manage and respond to threats, which has been both cost-effective and efficient.
A useful and balanced MDR solution
What do you like best about the product?
It allows smaller IT teams to leverage features and capabilities normally only accessable to larger organizations. Very responsive customer support and easy to install.
What do you dislike about the product?
The dashboard UI is confusing and generating reports is too complicated
What problems is the product solving and how is that benefiting you?
It increases visibility on anomolies and gives use 24/7 alerting and monitoring
find success for compliance
What do you like best about the product?
This product enables our organization to meet compliance requirements for log storage and access. This tool will enable IT to meet requirements for certifications such as SOC2 and HITRUST>
What do you dislike about the product?
The option for "topology" appears twice in the menu so that gets a little confusing.
What problems is the product solving and how is that benefiting you?
Our business needs to monitor logs for all of our devices, create alerts, and store this data securely.
Not the worst, not the best
What do you like best about the product?
Having a 24/7 SOC that we don't have to manage is hands down my favorite. In addition to this, the reports run and are delivered on the schedule that we've selected.Without the reports, we'd possible miss findings that may no longer be in the console due to our ephemeral environment.
What do you dislike about the product?
It doesn't seem to always be accurate. It's hard to know where it's pulling information from when delivering findings. Because assets in our environment are ephemeral, Alert Logic findings come and go as well. This makes it hard to report out findings, determine trends or create baselines. Also, the way that the Health Exposures are reported isn't intuitive. We assume that everything is OK, so the tool should default to Unhealthy to show us what's *not* OK. We've been told in the past that sometimes the Unhealthy remediations will actually be listed in the Healthy remediations which is counterintuitive.
What problems is the product solving and how is that benefiting you?
Having Alert Logic MDR helps us most by being our 24/7 SOC.
Comprehensive security coverage
What do you like best about the product?
Effectiveness of threat detection, User interface and ease of use, Integration with your existing systems
What do you dislike about the product?
Limitations in customization, Learning curve
What problems is the product solving and how is that benefiting you?
Threat detection and response, Compliance requirements, Resource constraints in our security team, Visibility across our IT infrastructure
Great for web, less so for internal networking
What do you like best about the product?
Our web security team love the product, they've been using it for years.
What do you dislike about the product?
My team tried to introduce it for internal network scanning and found it difficult to configure for such a purpose.
What problems is the product solving and how is that benefiting you?
Web based threats, CSS scoring, vulnerabilities.
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