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Alert Logic MDR great solution for most
What do you like best about the product?
What I really like about Alert Logic MDR is how it offers a complete, worry-free security solution. It covers all the bases, whether you’re running on-premises, in the cloud, or a bit of both, which is a huge relief if your infrastructure is all over the place.
What do you dislike about the product?
One thing that might be a bit frustrating about Alert Logic MDR is the cost. While you do get a lot of value with the comprehensive coverage and expert support, the pricing can feel a bit steep, especially if you’re a smaller business or working with a tight budget. It’s something to weigh carefully if cost is a major factor for you.
What problems is the product solving and how is that benefiting you?
It’s a huge relief to have continuous, 24/7 threat monitoring. Cyber threats don’t keep business hours, so knowing that there’s a team keeping an eye on things around the clock means you can sleep easier. This constant monitoring helps catch issues before they turn into major problems, which is a massive win for peace of mind and protecting your data.
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Forced to fortra has been poorly executed with no support
What do you like best about the product?
Aiding PCI compliance by taking responsibility for daily log reviews.
Support response for FIM questions has been good
Support response for FIM questions has been good
What do you dislike about the product?
UI has taken time to master and now the scans have forcibly moved to Forta we've had persistent issues to overcome. The portal seems buggy.
The login flow has almost never worked for me in Firefox. Seems like poor testing and a lack of care.
The login flow has almost never worked for me in Firefox. Seems like poor testing and a lack of care.
What problems is the product solving and how is that benefiting you?
Meeting PCI compliance
The watchdog you must have
What do you like best about the product?
Having immediate alerts hit my inbox when anything goes wrong is indispensible.
We only have two eyes to keep tabs on things. Alert Logic gives me 100 eyes :)
We only have two eyes to keep tabs on things. Alert Logic gives me 100 eyes :)
What do you dislike about the product?
So far, I don't have any complaints about AL
What problems is the product solving and how is that benefiting you?
Several:
Alerts for when user's access confidential resources but are out of their normal IP range.
Keeping tabs on our Google Workspace systems
Alerts for when user's access confidential resources but are out of their normal IP range.
Keeping tabs on our Google Workspace systems
Very light service - not good value to me.
What do you like best about the product?
It was easy to setup and deploy. Agents and appliances.
What do you dislike about the product?
We haven't received any real communication from their team in some time.
What problems is the product solving and how is that benefiting you?
Network based IDS.
AlertLogic by Fortra
What do you like best about the product?
The console is deep. It allows the admin to customize to a very fine degree. This tuning and customization is not just through the console, but also through the dedicated SOC who i have found to be very quick to respond and willing to advise and make changes on your behalf.
What do you dislike about the product?
It takes a some time and effort to get your account and system dialed in. If you are looking for a turn key set and forget solution, AlertLogic may not be for you. That said, once you have put in the time and effort, the results are worth the investment.
What problems is the product solving and how is that benefiting you?
We were collecting too much data and logs for a small IT shop to handle internally. We needed a partner would could help make sense of the deluge of Azure, AD, Linux, Defender information that was being collected.
Good product, but could be more intuitive
What do you like best about the product?
Extensive vulnerability assessment capability, generally quick response or contact from manage team
What do you dislike about the product?
some complexity to administrate and navigate interfaces
What problems is the product solving and how is that benefiting you?
vulnerability and security posture
Alert Logic SIEM Review
What do you like best about the product?
Customer Support
24X7 live alerts for critical events
Easy to integrate
24X7 live alerts for critical events
Easy to integrate
What do you dislike about the product?
Onboarding the solution takes time and has a learning curve
What problems is the product solving and how is that benefiting you?
We are a small team so AlertLogic helps us monitor our environment and alert us about vilnerabilities.
Being my first MDR Experience as a new engineer, it's great!
What do you like best about the product?
Support is a big factor is whether or not I like a 3rd party service, and Alert Logic support is very helpful when dealing with setup, configuration, mitigation and resolution of all the problems that might arise in our AWS deployments. They have always been helpful and integration has always been easy when working on setup in our environments.
What do you dislike about the product?
Something that could be helpful is a smoother workflow for incidents and exposures. I understand that there are a lot of issues that come through and a lot of data to comb through to keep your environment secure, but it can get overwhelming openeing the incidents or exposures tab and seeing all of those notifications, often times duplicates of a single issue.
What problems is the product solving and how is that benefiting you?
Solving a lot of security issues that we see! Although I said workflow can be better in the previous question, it still is super helpful getting most of our exposures and incidents taken care of due to the help of support.
Through and loaded with details
What do you like best about the product?
Provideds a lot of info on CVEs and remediation for alerts
What do you dislike about the product?
It would be nice to group vulnerabilities by solution. I.E. if a specific patch/update resolves multiple alerts, grouping them would make it easier to proritize in an organizations action plans.
What problems is the product solving and how is that benefiting you?
Vulnerability remediation
Alert Logic MDR Brings Value to small Security Teams
What do you like best about the product?
The Alert Logic MDR brings tremendous value to our small security team giving us 24/7/365 coverage for security alerting.
What do you dislike about the product?
The only downside is that we had was introducing another portal we had to log into to get the security alerts.
What problems is the product solving and how is that benefiting you?
We were using the embedded MDR within our Cloud provider and self-managing that. We also did not have staffing 24/7 to monitor. The Alert Logic MDR solved for this at a cost that was well below adding additonal staff and training.
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