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External reviews

235 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Very light service - not good value to me.

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
It was easy to setup and deploy. Agents and appliances.
What do you dislike about the product?
We haven't received any real communication from their team in some time.
What problems is the product solving and how is that benefiting you?
Network based IDS.


    Information Services

AlertLogic by Fortra

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
The console is deep. It allows the admin to customize to a very fine degree. This tuning and customization is not just through the console, but also through the dedicated SOC who i have found to be very quick to respond and willing to advise and make changes on your behalf.
What do you dislike about the product?
It takes a some time and effort to get your account and system dialed in. If you are looking for a turn key set and forget solution, AlertLogic may not be for you. That said, once you have put in the time and effort, the results are worth the investment.
What problems is the product solving and how is that benefiting you?
We were collecting too much data and logs for a small IT shop to handle internally. We needed a partner would could help make sense of the deluge of Azure, AD, Linux, Defender information that was being collected.


    Insurance

Good product, but could be more intuitive

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
Extensive vulnerability assessment capability, generally quick response or contact from manage team
What do you dislike about the product?
some complexity to administrate and navigate interfaces
What problems is the product solving and how is that benefiting you?
vulnerability and security posture


    Hospital & Health Care

Alert Logic SIEM Review

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
Customer Support
24X7 live alerts for critical events
Easy to integrate
What do you dislike about the product?
Onboarding the solution takes time and has a learning curve
What problems is the product solving and how is that benefiting you?
We are a small team so AlertLogic helps us monitor our environment and alert us about vilnerabilities.


    Hunter N.

Being my first MDR Experience as a new engineer, it's great!

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
Support is a big factor is whether or not I like a 3rd party service, and Alert Logic support is very helpful when dealing with setup, configuration, mitigation and resolution of all the problems that might arise in our AWS deployments. They have always been helpful and integration has always been easy when working on setup in our environments.
What do you dislike about the product?
Something that could be helpful is a smoother workflow for incidents and exposures. I understand that there are a lot of issues that come through and a lot of data to comb through to keep your environment secure, but it can get overwhelming openeing the incidents or exposures tab and seeing all of those notifications, often times duplicates of a single issue.
What problems is the product solving and how is that benefiting you?
Solving a lot of security issues that we see! Although I said workflow can be better in the previous question, it still is super helpful getting most of our exposures and incidents taken care of due to the help of support.


    Insurance

Through and loaded with details

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
Provideds a lot of info on CVEs and remediation for alerts
What do you dislike about the product?
It would be nice to group vulnerabilities by solution. I.E. if a specific patch/update resolves multiple alerts, grouping them would make it easier to proritize in an organizations action plans.
What problems is the product solving and how is that benefiting you?
Vulnerability remediation


    John M.

Alert Logic MDR Brings Value to small Security Teams

  • July 11, 2024
  • Review verified by G2

What do you like best about the product?
The Alert Logic MDR brings tremendous value to our small security team giving us 24/7/365 coverage for security alerting.
What do you dislike about the product?
The only downside is that we had was introducing another portal we had to log into to get the security alerts.
What problems is the product solving and how is that benefiting you?
We were using the embedded MDR within our Cloud provider and self-managing that. We also did not have staffing 24/7 to monitor. The Alert Logic MDR solved for this at a cost that was well below adding additonal staff and training.


    Vilas L.

Alert Logic MDR Solution

  • July 11, 2024
  • Review verified by G2

What do you like best about the product?
We are using Alert Logic MDR solution from almost 4 years and providing support to different customers. There are number of factor to consider for AL MDR solutions.
1. Alert Logic UI is very simplified
2. You can search logs very easily with filters
3. Vendor is proactively monitor all the events and informed customer in timely basic with email notification and calls.
4. Easy to manage/configure for Vulnerability scans and get reports in different format. PCI scan is very much usable for audits.
5. Get report quickly with various options to configure and download/schedule it.
6. You can reach our to vendor very easily and their response is very good
What do you dislike about the product?
I haven't explored for agent based Vulnerability scanning as of now but not found any option for it. Compare to other solution which provide agent based host scanning.
What problems is the product solving and how is that benefiting you?
Network Scanning, Log collections, Network traffic monitoring and identifying threats and vulnerabilities.


    ALEXANDER S.

Good solution

  • July 11, 2024
  • Review provided by G2

What do you like best about the product?
Good quality software package easy to setup and use
With good simple user interface
What do you dislike about the product?
Cost a bit too much so to say as prices do up
What problems is the product solving and how is that benefiting you?
Improve security in real
Time


    Banking

Perfect for our needs

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
AlertLogic MDR provides comprehensive visibility into all activity on our network at a level we did not have before.
What do you dislike about the product?
Some confusion about how to deploy agents in a way that does not allow workstations to act as remote collectors.
What problems is the product solving and how is that benefiting you?
Before implementing AlertLogic we had very limited visibility into our network. We really had nothing beyond firewall logs. AlertLogic is providing comprehensive network visibility, vulnerability scans, and another layer of endpoint protection.