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Zensesk Support Suite: Facilitating Smooth Customer Support

  • By Arpita K.
  • on 12/19/2024

What do you like best about the product?
Zendesk support suite is really helpful as we can communicate to the customer through the email, chat or call or can reslve their problem. It is great tool to put your efforts in right place.
What do you dislike about the product?
I ddon't hink so there is anything which i should not like about it beacause it is always helping me in my work.
What problems is the product solving and how is that benefiting you?
It is helping me to improve my interactions with customer also i can improve my performance through zendesk. There are some lovely features like if i am unable to provide solution at that time then i can put ticket on hold can resonse to the customer after some time and also keep it open.


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