What do you like best about the product?

Using Dataminr has really helped us see incidents around the world and help increase the speed in which we measure direct or indirect impact.
The new Real-Time Intelligence that is still in Beta has been super helpful in consolidating information right at the top of an event, which saves a lot of time in collecting data and combining it for distribution. Its able to add information as new event updates come in and has been incredibly helpful - particularily during the recent bridge collapse in Baltimore.
Event history to help inform and build patterns for planning.
Developing feeds to support our business partners is really easy and makes for a helpful way to develop bespoke monitoring.
The team that supports our account has been great at helping us customize alerts to cut down on noise and build advanced alerts for custom monitoring.
The App is great as well as it provides me with almost all of the info I need near me as well as what could impact the business (through our feeds).

What do you dislike about the product?

Setting up Dataminr requires some time committment from the end user to really customize it. If you don't dedicate this time, you will not have a great experience.

What problems is the product solving and how is that benefiting you?

Dataminr helps with awareness internationally as well as providing information that may get reported up through silos instead of directly to the Crisis management team. This speeds up the response we can put together as an enterprise, so one business is not trying to solution a problem while the information is going from email to email or channel to channel.