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Simple to set up and use - greatly sped up accreditation timelines
What do you like best about the product?
Simple to use and get set up with the different connections to automate some of the controls. Good policy templates that passed our audit. Drata agent was simple to install across our devices and helped with the automation as well.
Advice on each control evidence was extremely useful to speed up evidence gathering.
Good recommendation for audit partner in the UK who specialised in earlier stage companies.
Support seems very good, even at the lower price tiers.
Advice on each control evidence was extremely useful to speed up evidence gathering.
Good recommendation for audit partner in the UK who specialised in earlier stage companies.
Support seems very good, even at the lower price tiers.
What do you dislike about the product?
There were a couple of additional policies that I would have liked some guidance on or basic examples of. The balance of integration audit partners is heavily to the US (to be expected) but would like some more options for UK / EU based providers in the future.
What problems is the product solving and how is that benefiting you?
Limited resources as an early stage company needing to demonstrate compliance quickly
Robust Compliance Tool with a Steep Learning Curve
What do you like best about the product?
I find Drata extremely useful for complete document organization, alerts, compliance, and security across the board. The alert system stands out for its ability to integrate with tools like Slack and Linear, which enhances my workflow seamlessly. I also appreciate the templates for policies and recommendations that Drata makes; they provide valuable guidance and save me time in setting up our compliance processes. What truly sets Drata apart is the extraordinarily helpful support from Alex Hamilton and Tina, who are patient and knowledgeable, assisting me in learning how to optimize and best use Drata. As I become more familiar with the system, I'm increasingly able to leverage its full potential, which is a significant factor in my decision to continue using and considering repurchasing Drata. The combination of these features and the excellent customer support makes Drata an invaluable tool for me and my organization.
What do you dislike about the product?
{"I find the initial setup of Drata very difficult, and I felt a lack of sufficient onboarding support.","I'm also frustrated by the extensive knowledge required to effectively use Drata. I wish there were more accessible and responsive chat support, similar to the experience I have with Gusto, to quickly answer questions.","I believe Drata would benefit from having chat support available 24/7 to address issues and learning curves more efficiently."}
What problems is the product solving and how is that benefiting you?
Drata organizes documents, provides alerts, aids compliance and security. It integrates well with our tools and offers policy templates and recommendations, enhancing our compliance efficiency.
good support
What do you like best about the product?
Excellent support and a good feature set.
What do you dislike about the product?
missing some integrations that would helpful such as elmo and phished.
What problems is the product solving and how is that benefiting you?
ISO Certification and management client questionnaire automation
Excellent Customer Support
What do you like best about the product?
Drata's customer support & how it can help customers have a better picture of their compliance
What do you dislike about the product?
At the moment, nothing. Their customer support is top notch.
What problems is the product solving and how is that benefiting you?
It is allowing me to manage my customer's Drata instances and help them achieve compliance.
Smooth Setup, Essential for Compliance
What do you like best about the product?
I appreciate Drata’s setup process, which was quick and clear, with any issues resolved swiftly. I find the integration features particularly beneficial, as it automates many compliance checks. The compliance advisors chatbot is also a great help, providing quick answers when I have questions.
What do you dislike about the product?
Initially, I found it challenging to fully understand how the control framework and evidences were connected, which was confusing. Additionally, there seems to be inconsistency with the compliance adviser's chatbot responses. Sometimes it answers 'yes' to a question, and other times it says 'no' to the same question, which shakes my confidence in its reliability. I would like this function to be updated regularly to ensure it meets my needs accurately.
What problems is the product solving and how is that benefiting you?
Drata helps us understand compliance requirements and makes information upload easy, proving our legitimacy to clients and ensuring data security.
Beginning your Compliance journey
What do you like best about the product?
Drata gives you a great way to begin a Compliance journey if you don't have people to guide you.
What do you dislike about the product?
Not much, would be nice to see a Wizer integration.
What problems is the product solving and how is that benefiting you?
It pulls data from all sorts of sources and gives you a central view/alerting structure.
Drata and SOC2
What do you like best about the product?
I found the platform straightforward to use, with a high level of integration that made my experience smooth. The support teams were outstanding, always ready to help. Additionally, the AI provided valuable assistance with policy matters.
What do you dislike about the product?
A few of the policy templates lacked clarity regarding versioning, and the process of importing policies felt awkward and cumbersome.
What problems is the product solving and how is that benefiting you?
We first engaged a consultant to determine the cost of having an external firm provide us with SOC2 compliance. However, the proposals we received were too expensive for our company. Fortunately, we found that working with Drata allowed us to achieve our goals at a much lower cost.
Drata makes SOC2 easy
What do you like best about the product?
Our auditor is able to collect evidence directly from Drata and can also create new evidence requests within the platform. This workflow is a significant improvement over my previous experiences, where auditors and I had to use a shared ticketing system and all evidence had to be uploaded manually.
What do you dislike about the product?
The configuration options for monitors could be more detailed. For instance, I would like the ability to include or exclude specific resources from my AWS scans using regex, but currently, there is no way to achieve this.
What problems is the product solving and how is that benefiting you?
Streamlining our audit process
A seamless and reliable compliance automation platform, supported with an incredible CSM.
What do you like best about the product?
As a relatively small organisation, Drata has truly been a game-changer for us. Without a large compliance team, we have still been able to make steady progress toward our compliance goals, thanks to the platform. Working alongside a responsive auditing partner, we found the initial implementation straightforward and easy to get started with. The automation features for evidence collection and continuous monitoring have saved us countless hours of manual effort. We rely on Drata daily to ensure that any issues are promptly reported to the appropriate team and resolved quickly. We also value how smoothly it integrates with our core tools, such as AWS, Microsoft 365, and Intune, and how it offers clear dashboards and guided workflows that make preparing for audits much less stressful.
What do you dislike about the product?
The only real negative we’ve experienced is that support can sometimes be slower than we would like to respond. However, this has been more than mitigated by our highly responsive Customer Success Manager, who has consistently gone above and beyond to keep us moving forward. Overall, this balance has meant issues never become blockers. I wouldn't hesitate to recommend Drata to any organization.
What problems is the product solving and how is that benefiting you?
Drata is helping us overcome the challenges of managing compliance as a relatively small organisation without a large dedicated compliance team. It automates evidence collection, tracks controls continuously, and integrates directly with our core systems, which removes the need for endless spreadsheets and manual checklists. This saves us significant time, reduces human error, and gives us real-time visibility into our compliance posture. The biggest benefit is confidence—we can focus on growing the business while knowing we’re always audit-ready and aligned with frameworks like SOC 2 and ISO 27001.
Great
What do you like best about the product?
Rachel responded quickly to my ticket and helped me resolve my login issue.
What do you dislike about the product?
Everything is great. I have no issues with Drata.
What problems is the product solving and how is that benefiting you?
Login issue with my account.
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