Drata Security & Compliance Automation Platform

What do you like best about the product?

I like the policy management in Drata. It's easy to understand, and the templates are great. I also appreciate the support and the live chat feature, which is very useful and fast to respond to any questions. The guidance for pursuing a new framework is very useful too. I like the automated tests and the documentation, which was written by a human, so that's always good. Drata makes policy management easy, with everything housed in one place, and from a new user perspective, all they have to do is sign in and acknowledge policies. Implementing new policies or making changes is very easy, and it's automatically version-kept.

What do you dislike about the product?

The new UI updates within the past few months have not been the best. I prefer the old UI because it seems extra complex. They've made it more complicated; if I want to do something, it's now a few clicks away rather than just one click. I feel like they have abstracted a lot of the stuff and made it a bit less intuitive or easy. While it might look cleaner, I don’t care about the UI's aesthetics; I care about its functionality, and it feels like the functionality got worse.

What problems is the product solving and how is that benefiting you?

I use Drata for compliance, especially SOC 2 audits and ISO 27001. It simplifies policy management and provides guidance for new frameworks. The trust portal links security certifications to our site, and the support features, like live chat, document help, and automated tests, enhance usability.

What do you like best about the product?

I particularly appreciate the integration and automation with Drata, which makes it easy to go through compliance reviews. The ability to automate and integrate into connectors makes the review process much clearer. Additionally, the initial setup was very simple and took only a few days.

What do you dislike about the product?

The user interface could be improved. It should be faster and clearer so that I can more easily find where I need which controls. Additionally, system reports should be more accessible to quickly respond to faulty tests or noticeable control tests and understand the next steps.

What problems is the product solving and how is that benefiting you?

Drata automates my IT security management and simplifies continuous documentation through integration. It also enables me to conduct compliance reviews by listing necessary tasks.

What do you like best about the product?

What I like best about Drata is how easy it is to use. The platform is intuitive, straightforward to navigate, and makes managing compliance much simpler. I feel we’re getting good value for what we’re paying. The time saved through automation and having our compliance activities centralized makes the pricing worthwhile. It reduces the manual effort involved in managing compliance and helps us stay organized and audit-ready.

What do you dislike about the product?

Sometimes I find it difficult to navigate between my admin and personal account, as it’s not always clear which account or view I’m currently using. A clearer indication of the active account or role would make the experience easier.

What problems is the product solving and how is that benefiting you?

Drata helps simplify and centralize our compliance work. It reduces the amount of manual effort needed to track controls and evidence and gives us a clearer view of our overall compliance status. This saves time and makes it easier to stay organized and audit-ready.

What do you like best about the product?

requirements gathering and consolidation

What do you dislike about the product?

Integration, Monitoring, Connections, and lack of complete set of tests.

What problems is the product solving and how is that benefiting you?

having a consolidate dashboard that can display all the controls and frameworks.

What do you like best about the product?

I like Drata's integration and find it really helpful. The simple UI is something I appreciate, making the onboarding process much easier to manage. The initial setup was straightforward, and overall, these elements make using the platform a positive experience.

What do you dislike about the product?

I find the SOC2 compliance process, especially uploading documents and viewing them, to be complex with Drata. Additionally, the cost associated with this process is a bit of a concern.

What problems is the product solving and how is that benefiting you?

I use Drata for SOC2 compliance and it makes the process easier to manage, especially with onboarding and training.

What do you like best about the product?

Simple, easy to use, and does not require reading a lot of manuals to know how to use.

What do you dislike about the product?

Frameworks can get expensive over time, missing some frameworks (e.g. DTAC)

What problems is the product solving and how is that benefiting you?

Minimizing paperwork, decreasing fragmentation around policies, ensuring our systems are compliant to our frameworks.

What do you like best about the product?

Drata makes compliance work much easier to manage by centralizing controls, automating evidence collection, and giving us a clear view of our audit readiness. Its integrations and continuous monitoring reduce repetitive manual work and help us identify gaps earlier, so preparing for audits is more organized and efficient.

What do you dislike about the product?

Some workflows and reports could be more flexible and easier to customize for different stakeholders. Alerts can also feel noisy or lack enough context to make the next action immediately clear. More intuitive navigation, better alert tuning, and stronger reporting options would make an already useful platform even better.

What problems is the product solving and how is that benefiting you?

Drata helps us replace fragmented, manual compliance tracking with a central source of truth. Automated evidence collection and continuous control monitoring reduce the administrative burden, make gaps visible sooner, and keep responsibilities clear across the team. The main benefit is a more repeatable compliance process and less last-minute work when preparing for an audit.

What do you like best about the product?

I found Drata very easy to use once you got use to the navigation areas, overall application performance was great. It provided great guidance on how to get started and what to do next. It also offers insightful summaries of your current state and highlights the areas of your compliance that need to be addressed over time. It integrated well with our very infrastructure platforms to pull state or inconsistencies in real-time. The support team is very responsive and consistently helpful. While some of the AI capabilities where useful you could see they were looking to extend this capability further in the future. While the initial investment is not cheap the alternative of doing the ISO certification manually would be a nightmare in comparison. Having this system in place and to draw on during the audit process made the overall audit experience much easier.

What do you dislike about the product?

Learning the navigation and dependencies between sections and elements was a bit of a learning curve. They also went through a UI update during our audit process which created a couple of challenges but they provided a prior UI experience to address those issues. Some of the integration with other systems was a bit of a black box with not much feedback on what may be wrong - support was helpful in this instance.

What problems is the product solving and how is that benefiting you?

Successfully attaining our ISO certification 27001:2022 which in turn benefits our partner, customers and internal business operations and resilience. Now looking to achieve SOC2 Type 2 and GDPR next.

What do you like best about the product?

The automation and integration of software that tracks frameworks. I also like the updates and notifications I receive via email regarding monitoring and controls.

What do you dislike about the product?

I am not a fan of the new UI. I prefer the previous UI as it was more user friendly and simpler to understand.

What problems is the product solving and how is that benefiting you?

Drata is helping our organization achieve compliance and certification of different frameworks which is allowing us the opportunity to close more deals with clients.

What do you like best about the product?

Their customer support and the platform itself are great.

What do you dislike about the product?

The pricing is quite steep for a startup company

What problems is the product solving and how is that benefiting you?

Helping us with our certifications as we work towards more federal government work.