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External reviews

967 reviews
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    Computer Software

Easy to use

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
My company uses Drata to monitor compliance, as an employee it's really easy to ensure all my training is complete and my device is compliant with company settings!
What do you dislike about the product?
Nothing comes to mind for me here, the Drata Agent is always monitoring my device to ensure it's compliant and training is easy to see what needs to be completed.
What problems is the product solving and how is that benefiting you?
I'm able to complete my employee security policies and monitor my device for compliance.


    Kristi E.

Exceptional Customer Service - Platform

  • February 11, 2025
  • Review verified by G2

What do you like best about the product?
The responsiveness of their customer support team. They might not always be online during hours while I am needing assistance but they ALWAYS respond.
What do you dislike about the product?
I dislike the Bot in the Help feature. I really wish that Bot would go away.
What problems is the product solving and how is that benefiting you?
All in 1 portal to manage all SOC2 Controls/Monitoring and evidence collection - this system makes our lives much easier while trying to maintain SOC certifidation.


    Financial Services

Always great experience with Drata

  • February 10, 2025
  • Review verified by G2

What do you like best about the product?
Good and detailed documentation, ease of use and integration with compliance monitoring, quick and on-point replies from Support
What do you dislike about the product?
some older UI elements and screens can be limited in use/confusing, but Drata is continuisly updating and evolving its UI
What problems is the product solving and how is that benefiting you?
helps our security controls in check, helps maintain inventory of vendors, assets, policies etc, helps create policies, vendor reviews etc


    Dennis A.

Great platform. Customer Support is a true differentiator

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
Drata is very intuitive and includes a plethora of features and functionality for the money. I especially like the policy templates.
What do you dislike about the product?
The Drata Agent, which is a really nice piece of functionality, doesn't play well with some remote management systems. It would be nice if Drata could figure out how to fix that.
What problems is the product solving and how is that benefiting you?
Most of my clients are pursuing and preparing for SOC 2 audits. Using Drata and the automation and integrations really help streamline the entire process. Something else worth mentioning. Auditing firms will often times quote a quicker audit turnaround if you use an automation tool such as Drata.


    Jonathon M.

Best application for building a compliance program, hands down!!

  • February 07, 2025
  • Review verified by G2

What do you like best about the product?
Drata has everything to love. The platform is easy to use, intuitive, and allows the user to make almost all connections, for automatic updates. The help AI is amazing and has answered every question I have had. Strong support team. By applying Agile practices to this launch, we have reached 73% passing tests in 38 days.
What do you dislike about the product?
That I did not know about them earlier! I have found nothing bad so far!
What problems is the product solving and how is that benefiting you?
Drata solves the problem of creating from scratch, a compliance program for most of the top security compliance frameworks.


    Alan L.

We have just started.. but support has been really good

  • February 05, 2025
  • Review verified by G2

What do you like best about the product?
Sales process - kudos Sam
Support team has been very helpful
What do you dislike about the product?
Integrations can be a little cluncky, stuggling with Sendgrid
What problems is the product solving and how is that benefiting you?
Gaining SOC2 and then GDPR


    Raman B.

Drata Review

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
How it centlizes everything from a security standpoint.
What do you dislike about the product?
bugs here and there but they often get fixed.
What problems is the product solving and how is that benefiting you?
centralizing all our security frameworks. Helping with the frameworks in question. Managing proof and controlsd efficiently.


    Nicole D.

Drata helps keep our virtual tech company compliant with necessary compliance requirements.

  • February 05, 2025
  • Review verified by G2

What do you like best about the product?
Its an all in one platform where I can view our employee compliance requirements. It is easy to navigate and keeps me on track each year for annual trainings.
What do you dislike about the product?
I wish there was more add ons such as sexual harrassment training, and a more extensive HIPAA training. This would be great to ensure basic requirements are met for employee security on their work devices
What problems is the product solving and how is that benefiting you?
Compliance all in one place to easily identify areas where tasks are not complete for employees. Helps us to stay on track with up to date information.


    Computer Software

Efficient, automated, and well-supported

  • February 04, 2025
  • Review verified by G2

What do you like best about the product?
Drata has saved us SO much time with SOC2 audits, building up frameworks, and monitoring tasks. I am excited about their AI Questionnaire module and look forward to using it. Their customer support team is also excellent and are always keep to help.
What do you dislike about the product?
The Risk Management module could be improved by having the risks on a schedule to ensure re-assessment annually.
What problems is the product solving and how is that benefiting you?
The automation of tests is incredibly beneficial as it helps us immediately know our audit status. The Trust Center has also been a life saver with customers as they can self serve documentation.


    Computer Software

DRATA is easy to use and navigate

  • February 04, 2025
  • Review verified by G2

What do you like best about the product?
It's dashboard, which gives clear idea about the progress. It's customer support.
What do you dislike about the product?
Sometimes it has too many clicks to understand about a control or requirements.
What problems is the product solving and how is that benefiting you?
It is easy to use for anyone who is getting their company compliant to standards.