External reviews
1,112 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best in the industry
What do you like best about the product?
Easy to use dashboard system, Support team (particularly Hunter) was very responsive and provided helpful materials when needed.
What do you dislike about the product?
None that i can think of. Everything has been easy to setup. It'd be nice to see more in-depth errors of why it something may not be working (i.e `hasMFA` would return null but not tell us *why* it would return null (i.e due to wrong permissions))
What problems is the product solving and how is that benefiting you?
Achieving SOC 2 compliance demonstrates our commitment to the highest standards of security and data protection. It establishes a strong foundation of trust with our current clients and sets the stage for building lasting confidence with future partners.
Effortless Compliance with Drata's Intuitive Features
What do you like best about the product?
I appreciate Drata's simplicity in guiding us through the compliance process, making it easy to set up and maintain. Its real-time synchronization ensures our operations stay up-to-date. I'm impressed by the policy templates and the useful integrations, particularly the connectors for different types of vulnerability scanners, which keep everything connected seamlessly.
What do you dislike about the product?
While I find the integrations and connectors in Drata great, I wish they were even more simplified. I believe there could be more development work done to enhance the system, potentially incorporating AI to guide users through the process with greater ease.
What problems is the product solving and how is that benefiting you?
I use Drata to achieve SOC 2 compliance easily, benefiting my company and clients, with real-time integration and useful policy templates ensuring seamless compliance maintenance.
Drata - Our Compliance Partner
What do you like best about the product?
Drata is proactive, timely, and professional — whenever there’s a problem, help is never far away; the team is friendly and professional, the AI and human help options save valuable time, the well-structured management software is easy to implement and easy to use, I use it daily multiple times, and Drata is the best solution we’ve ever tried.
What do you dislike about the product?
I honestly can’t think of a single thing to dislike about Drata.
What problems is the product solving and how is that benefiting you?
Drata automates the entire compliance process, making audits far less time-consuming and reducing management overhead. Its pre-mapped controls and tests are perfect for inexperienced users and teams just starting out, while its vendor management and review features orchestrate the whole process seamlessly. It keeps us on track with all audit-related tasks, ensuring nothing falls through the cracks.
The Document and Security solution for companies that just want it done and done right.
What do you like best about the product?
Drata makes creating policies and following frameworks easy and straight forward. Security is necessary at all companies now and so many companies are trying to re-invent the wheel. Why? Drata gives you what you need to pass your audits and do it right, without trying to re-invent what security is. Its a one stop shop for security professionals to keep their companies in the green in all senses of the word. We will continue to use Drata and it will enable us to grow without worrying about if we are doing it right. We know we are because we use Drata.
What do you dislike about the product?
I wish there were even easier way to fill out the templates for the policies. Allow more boxes to fill in the "stuff" that matters to your company.
What problems is the product solving and how is that benefiting you?
We are a small shop and we don't have extra money for all the bells and whistles that other companies want to sell you. However, that didnt' matter with Drata, we are able to monitor our users devices for security and compliance, while also doing User access reviews, and sending out our vendor surveys so we can stay in complaince. All from a single pane of glass.
Great Assistance
What do you like best about the product?
I love the automation of it all and how i can access several different frameworks that are already mapped to controls my environment is already following.
The assistance i received was not only quick but the 2 that i dealt with were very knowledgeable which made the process easy.
The assistance i received was not only quick but the 2 that i dealt with were very knowledgeable which made the process easy.
What do you dislike about the product?
Some end user stuff with how to access certain things. There are some things i would change just to make it easier for me as the end user to do my tasks when im using the tool.
What problems is the product solving and how is that benefiting you?
Mapping and understanding the controls correctly.
Easy automation for your Certification needs.
What do you like best about the product?
It is automated platform that now includes SafeBase and the Compliance Accelerator.
What do you dislike about the product?
Little hard to navigate in the beginning but it becomes easy to operate afterwards.
What problems is the product solving and how is that benefiting you?
Automation in Certification preparation by implementing controls and internal Auditing.
A weight off our mind
What do you like best about the product?
As a small engineering team we needed a compliance solution that gave us confidence in what we were doing, pointers for what to do next, and help at every stage with documentation. Drata reached that benchmark and surpassed it.
The customer support experience was particularly excellent. Sending in a ticket by email and seeing it immediately update in application and get resolved almost immediately felt like a premium, bespoke service on top of the already excellent automation of the Drata platform. An inspiration for us as a great relief to feel so supported.
The customer support experience was particularly excellent. Sending in a ticket by email and seeing it immediately update in application and get resolved almost immediately felt like a premium, bespoke service on top of the already excellent automation of the Drata platform. An inspiration for us as a great relief to feel so supported.
What do you dislike about the product?
Pushing guidance into an initial onboarding isn't ideal for us. We want to get some tasks done immediately, and then come back to explore the other things later. In some cases we were a little puzzled when exploring e.g., the risk assessments page as to how to proceed.
What problems is the product solving and how is that benefiting you?
Helping us complete HIPAA compliance as a small team and automating the monitoring of compliance going forwards.
ChatBot to Live Support Person
What do you like best about the product?
Its really prescriptive, easy to follow. The Quick Start feature really gets you down the path without having to create your own detailed plan. Its intuitive - requires very little training and easy to pick up where you left off, even after a long time away. I also have also had some really great experiences with live customer support. Terrious did a great job of addressing my issue today, allowing me to keep to scheduled tasking for this week. Also Kelsey was super attentive while we were getting started.
What do you dislike about the product?
I have not been deep enough in the product as of yet. The only thing I can say is as we are getting into policies, it would be great if you could differentiate between technical policy setup vs policy documentation, and have templates for the policy documentation we need to create.
What problems is the product solving and how is that benefiting you?
ISO 27001 compliance
Great product
What do you like best about the product?
Sales was straight forward to deal with, support was good, product is intuitive and easy to use, pricing was aggressive
What do you dislike about the product?
the one drawback to implementation was some of their support wants you to upload a video to troubleshoot where i prefer to troubleshoot on my own or live troubleshoot
one of their engineers was kind enough to provide data and resolve the issue
one of their engineers was kind enough to provide data and resolve the issue
What problems is the product solving and how is that benefiting you?
we are using their software for compliance
Ben Chau one on one training
What do you like best about the product?
What I like most about drata is the user support is great. Ben really took his time to ensure I was confident after walking out of the training. He held 2 sessions, one hour each. He was willing to answer any and all my questions as we worked together on drata. He is very knowledgeable and taught me knew things about drata that I hadn't yet known about. Ben is no longer our rep but he made it very clear he was always willing to help if Nick was ever out of office or if we had any questions.
What do you dislike about the product?
To be honest I have nothing bad to say about Drata. Ben such a great job explaining everything that there is noting I would change. He was great!
What problems is the product solving and how is that benefiting you?
Drata is preparing our company to be SOC 2 Type II compliant and helping our company better manage our controls.
showing 31 - 40