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I'm a first timer for compliance review and Drata made the process a breeze
What do you like best about the product?
Drata is straight forward and simple. We didn't even know where to start during our audit process but Drata made it simple with their prebuilt controls and extensive integrations. The customer support was top notch with their experienced and industry specific advisors. Implementing the controls took us a little over a month. We're daily users of Drata to ensure all our controls are met.
What do you dislike about the product?
Nothing really. The prebuilt policies could do more with the auditor's feedback to make the compliance process even smoother
What problems is the product solving and how is that benefiting you?
Drata helps us become SOC2 compliant. With so many moving parts, Drata ensures our team keeps track of all SOC2 related controls in less than 5 minutes of work a day.
Drata is our security and compliance hub - helped us get successfully through multiple audits!
What do you like best about the product?
- Drata has an extremely helpful sales and customer success team making sure that you understand both the Drata system, and the processes to get certified and compliant with audits like ISO 27001, SOC2.
- The system is intuitive and has fast acceptance from stakeholders across teams
- The automatic integrations really help speed up the processes of gathering evidence for compliance
- All in one security and compliance hub
- The system is intuitive and has fast acceptance from stakeholders across teams
- The automatic integrations really help speed up the processes of gathering evidence for compliance
- All in one security and compliance hub
What do you dislike about the product?
- In the beginning (3 years ago), it was still not possible to have all evidence for a SOC2 audit in Drata.
- As with other tools, there may be integrations for automatic evidence collection missing, so you need to ask your Customer Success team to review this. Getting the evidence via API is always an option, though.
- As with other tools, there may be integrations for automatic evidence collection missing, so you need to ask your Customer Success team to review this. Getting the evidence via API is always an option, though.
What problems is the product solving and how is that benefiting you?
- Employee compliance
- Policy management
- Evidence management for audits (e.g. SOC2)
- Policy management
- Evidence management for audits (e.g. SOC2)
Drata is the only GRC tool you will ever need
What do you like best about the product?
Drata simplifies GRC with automated evidence collection and organization.
What do you dislike about the product?
I wish there was a way for open community users to share frameworks.
What problems is the product solving and how is that benefiting you?
Security Compliance, automated evidence gathering, framework crosswalks, and external security portal
Easy mode Compliance
What do you like best about the product?
Drata provides a great map for handling adoption of a framework and makes my team (who are not GRC experts) the ability to track where we are and where we need to go. Getting onboarded to the platform was streamlined and super easy, the policy templates were a life saver.
The software also has a plethora of available frameworks to ensure that as we continue to grow and scale we'll have a partner for our compliance needs.
The out of the box integrations provide a very simplified view of where our gaps exist in infrastructure/internal tooling.
Our CSM Gabriella is amazing and always has answers to our questions.
The software also has a plethora of available frameworks to ensure that as we continue to grow and scale we'll have a partner for our compliance needs.
The out of the box integrations provide a very simplified view of where our gaps exist in infrastructure/internal tooling.
Our CSM Gabriella is amazing and always has answers to our questions.
What do you dislike about the product?
I do not currently have any complaints about Drata's platform other than I am still doing compliance work.
What problems is the product solving and how is that benefiting you?
Drata's policy mapping makes it really easy to resolve compliance issues pre-audit to make things smooth/simple.
The vendor manager makes staying up to date super easy.
The vendor manager makes staying up to date super easy.
A lighthouse in the fog of security certifications
What do you like best about the product?
It gives me a clear and comprehensive list of things I need to put in place to achieve any certification. It is easy to use, easy to put in place. I use it every day.
What do you dislike about the product?
The product is still young and there are some bugs on the platform. The customer support seems sometimes overwhelmed.
What problems is the product solving and how is that benefiting you?
Saves time to gather evidences
Gives me a clear of requirements I can tick one by one
Gives me a clear of requirements I can tick one by one
Drata's platform makes compliance easier
What do you like best about the product?
The platform is great -- resources, chat, and just general monitoring of what's happening and needs to happen.
It's a single source of truth and easy to use on a regular basis. Plus the customer support is great!
It's a single source of truth and easy to use on a regular basis. Plus the customer support is great!
What do you dislike about the product?
I think the access to information on what the control means and what is needed could be more detailed. The information is a little hard to know exactly what is needed and working with auditors helps, but it would be more efficient with common examples and needs.
What problems is the product solving and how is that benefiting you?
getting and maintaining our SOC2 compliance
ensuring that we are up to date on the controls and needs throughout the year, so that it's easier when we have to go through the annual attestation process
communicating with our advisors
one place to house all the evidence and docs
ensuring that we are up to date on the controls and needs throughout the year, so that it's easier when we have to go through the annual attestation process
communicating with our advisors
one place to house all the evidence and docs
Head of Product
What do you like best about the product?
Integrations and UX are top notch. Also their support and customer success orgs are unparallelled.
What do you dislike about the product?
Finding the account settings/permissions page is somewhat nebulous.
What problems is the product solving and how is that benefiting you?
Drata helped us to quickly achieve our SOC 2 Type I and II Reports
Great guidance
What do you like best about the product?
The compliance experts team is super helpful.
What do you dislike about the product?
There's still a lot to trim if you're only looking for SOC2 compliance.
What problems is the product solving and how is that benefiting you?
It's helpingus understand what should and shouldn't be done to become compliant.
Detailed and Organized
What do you like best about the product?
I like the way drata is organized. Seperation of Controls, Policies and personal is perfect.
What do you dislike about the product?
Notifications were not always sent out when policies where updates
What problems is the product solving and how is that benefiting you?
Getting us to SOC2 compliance and then moving to HIPAA
White-glove, attentive and persistent services from humans in a technical world
What do you like best about the product?
Drata feels invested in their client's success when it comes to acheiving their compliance goals. It isn't often that you get attention from humans in today's world as everyone is trying to squeeze every penny out of every deal. You can also translate the previous sentance to, "everyone is trying to squeeze every human out of the production loop so you always get the same standard sub-par service, regardless of your actual needs". Drata is hands-on and even reviews information ahead of calls rather than showing up to calls with zero preperation or information. That is appreciated in today's impersonal world.
What do you dislike about the product?
The pricing is my least favorite part, but a high-quality service is rarely the most expensive and if time is money, I'd buy this again and again.
What problems is the product solving and how is that benefiting you?
Managing the compliance workflow and helping to maintain those compliance levels beyond the one-time tasks.
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