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Using Drata as a SOC-2 compliance platform
What do you like best about the product?
We love Drata because it helps us gain visibility over our internal controls and audits in preparation for SOC-2 renewals. The support is top notch and always responds within minutes with accurate and precise information.
What do you dislike about the product?
Our experience has been great so far, although the self-service can use a few improvements. I am thinking in terms of a FAQ section that covers each major item (and sub-sections) in the user dashboard to make it easier for new users to browse the application.
What problems is the product solving and how is that benefiting you?
Please refer to what I said earlier about what we like about Drata.
Great experience
What do you like best about the product?
Very user friendly, fast and effective customer service (both account management and compliance guidance). Made compliance certification and tracking much less daunting.
What do you dislike about the product?
No real downsides. The reports and docs tab could be more user friendly - hard to search and doesn't have as many classification options as would be useful. Also, some reports are stored under HR/company settings rather than in reports and docs.
What problems is the product solving and how is that benefiting you?
Drata has allowed us to track our compliance and to prepare our certifications. Its frameworks mean that we do not forget any requirements and we can centrally store evidence.
Easy to use SOC2 compliance platform
What do you like best about the product?
User-friendly, easy to understand what you and your team need to manage to be successfully compliant. Onboarding new users is easy and managing requirements is quick.
What do you dislike about the product?
Nothing so far, it's going well. I've used the consultant chat service and it was quick and easy.
What problems is the product solving and how is that benefiting you?
We're obtaining our SOC2 certification and need guidance on how best to prepare for the audit.
Simplified the process of getting our first SOC 2 attestation
What do you like best about the product?
Drata has a modern software platform that I found to be highly usable and free of errors compared to many web apps. They automate everything possible about the compliance process. But the thing I like best about working with Drata are the professionals they make available to guide you through the steps to getting an attestation. They kept it all from being overwhelming.
What do you dislike about the product?
There is definitely a learning curve when first starting with the Drata platform, but that is to be expected. For me, I found it harder to scale the curve of understanding SOC 2 requirements than the web app itself.
What problems is the product solving and how is that benefiting you?
Drata tracks relevant data towards our SOC 2 compliance via both automated means and the addition of manual evidence. Our auditors use Drata to request information from us and track our responses.
Drata makes compliance easy
What do you like best about the product?
Drata includes plenty of tools to facilitate the compliance journey, ranging from boiler-plate policies to activity monitoring.
What do you dislike about the product?
The on-boarding flow could use some improvement, as it isn't immediately apparent what one should work on.
What problems is the product solving and how is that benefiting you?
As a small start-up, we did not have any prior compliance experience. Drata eliminated the need to build out a compliance team or hire a consulting firm and allowed us to build our capabilities in house with our current headcount.
Great platform that simplifies compliance certification
What do you like best about the product?
Intuitive UI, responsive support team, ample and thorough documentation and real time testing of controls
What do you dislike about the product?
A number of fields need to be relabelled to minimize conflicting messages
What problems is the product solving and how is that benefiting you?
SOC 2 certification for a new enterprise startup.
Incredible customer service & audit experts
What do you like best about the product?
Drata offers the best customer service I've ever experienced across both B2B SaaS and consumer products. Their audit / compliance experts are extremely helpful, responsive, and thoughtful in troubleshooting with you.
What do you dislike about the product?
I would love more integrations to keep everything in sync as well as better syncing across modules and tabs within the product.
What problems is the product solving and how is that benefiting you?
Drata is the compliance platform we use to ensure we consider and adhere to all of the requirements from various compliance frameworks.
A good platform for becoming SOC2 compliant with excellent customer service
What do you like best about the product?
Good UI and well organized set of tasks to reach compliance. Support is also incredible.
What do you dislike about the product?
Their integrations with AWS can take up to 24 hours to sync sometimes and it isn't clear if the data is fresh or not.
What problems is the product solving and how is that benefiting you?
Becoming compliant with various organization so we can streamline onboarding of our paid users
Very impressed
What do you like best about the product?
I appreciate the way Drata pulls data together from other sources via various integrations. Additionlly, I love the automations that can be leveraged via an MDM integration.
What do you dislike about the product?
As this was my first use of Drata, finding some controls were a little difficult, but this was because I was comparing it to how things were labeled and organized in another product. Drata isn't doing anything incorrectly, I just had to shift my mindset as to how I was searching.
What problems is the product solving and how is that benefiting you?
Drata is assisting with all of our compliance audits. The way in which they collect and present data for an audit is easily the best I've used.
Drata - a leader in compliance automation segment
What do you like best about the product?
Drata's core compliance automation capabilities and out of the box integrations are probably the most comprehensive. Being able to run risk Management program and turst center fetures only make it must have product!
What do you dislike about the product?
For tools/ SaaS for which currently there is no out of the box integration, it is still heavy lift to try to monitor them via Drata.
What problems is the product solving and how is that benefiting you?
Makes managing compliance program much more efficient and meaninful exercise due to variety of ways to report on continuous compliance.
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