Helps drive intelligent automation with AI-driven process transformations
What is our primary use case?
I am in the infrastructure service offering team, and I am focused on product ownership. My role involves overseeing how technology and new versions of products are defined across the bank. For example, I am working on adapting our systems to the cloud for automation and integrating Generative AI. This involves utilizing Agentic AI for process automation.
My responsibilities include integrating product features and assessing how these functionalities can benefit the bank through various use cases. I conduct proof of concepts and demonstrations from a governance and compliance perspective, acting as the architectural strategist. Additionally, I oversee product models related to anti-money laundering (AML) and engage with various business teams including wealth management, retail banking, marketing, and services banking to showcase how these features can enhance automation.
As a product owner, I also train teams and raise awareness about new technologies that can expand their automation capabilities. It’s essential for me to understand all functionalities and features of the product, especially since we're in the banking and finance sector. We cannot blindly integrate any AML model; compliance and governance are crucial in this field.
I must ensure that any integration is safe and sound, focusing on control perspectives, model training, and handling confidential data with appropriate encryption. I have a team to support these processes and ensure everything adheres to banking standards. My goal is to communicate with the business teams about new technologies, educate them on how these innovations can improve automation, and help them leverage these benefits. That is my primary focus right now.
What is most valuable?
The features of Automation Anywhere are quite impressive. One aspect I particularly appreciate is the integration of AI. AI has reached a mature level in its capability for agentic processes, which greatly enhances product usability and enables adaptation to complex use cases. Traditional RPA is no longer sufficient; it has become outdated in this regard. In my opinion, RPA has been essentially irrelevant for the last two to three years. What we are seeing now is hyperautomation, particularly intelligent automations that have evolved into what I refer to as Agentic Process Automation (APA).
With Agentic Process Automation, we can manage end-to-end processes, particularly where human intervention is necessary. We can streamline these processes by integrating API tasks and obtaining responses from various sources, such as OpenAI. This integration leads to a higher level of accuracy in our systems. At our bank, we are moving away from the notion of traditional RPA and focusing on APA, emphasizing that everything will increasingly rely on APIs. Additionally, we are exploring how to facilitate seamless integration across different products. Our goal is to create a plug-in capability that allows for easy integration not only with RPA products but also with other systems to achieve comprehensive end-to-end automation. This is what we are striving for in our current initiatives.
What needs improvement?
Their vision is promising, but the product requires significant improvements in maturity and usability. I'm concerned that the product is not user-friendly. They continue to release new features, but end users struggle to adapt to them. This indicates a lagging development in product usability.
From a product maturity perspective, there is an area of improvement. We are currently on-prem, and as we transition to the cloud, there are numerous restrictions from our banking organization that we must consider. When planning to scale the product, I need to understand how it can handle increased bots. For instance, if I start with 1,000 bots and later expand to 1,200 bots, will the platform still be able to support this growth?
Additionally, as we integrate new features such as document automation, Intelligent Document Processing (IDP), and CoPilot capabilities, I need assurance that the current platform can sustain these enhancements. It is essential for Automation Anywhere to improve in these areas so we can effectively increase the scope of automation within the platform.
For how long have I used the solution?
I have been using this solution for more than seven to eight years.
What do I think about the stability of the solution?
The stability of the product is quite good, and I am not facing any difficulties presently, though I have concerns as we add new features and hope to work closely with the vendor to address any potential stability issues.
What do I think about the scalability of the solution?
The product is quite scalable from a high availability perspective and even offers seamless scalability in the cloud; however, there is a bit of lag in the on-prem setup which needs improvement, although currently everything is operating smoothly.
How are customer service and support?
From a support perspective, we are quite aligned with the Automation Anywhere team and very happy with their approach. While there may be delays in enhancements, they acknowledge our suggestions and maintain a good relationship over the years.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used Blue Prism over six or seven years back while working with a major bank in South Africa. At that time, we successfully implemented around 700 bots in production, marking the beginning of our journey into robotic process automation (RPA). After my experience with Blue Prism, I transitioned to Automation Anywhere, where I continued my journey in the U.S. at one of the largest banks—specifically, the third largest bank. We have successfully implemented around 1,000 bots, which are still operational today.
In addition to RPA, I have ventured into the realm of intelligent automation, focusing on providing end-to-end process automation solutions. My role encompasses solution architecture, advisory services, strategy development, and team leadership. I oversee various automation products, including IP products, workflow products, data messaging products, and Excel remediation products, ensuring comprehensive management of the entire process automation landscape.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, I do not have extensive detail, but it varies based on the agreement with clients. Since we have a good relationship with Automation Anywhere, I do not see much difficulty in licensing costs or flexibility in licensing models compared to other products.
What other advice do I have?
I can recommend Automation Anywhere. If you are considering Automation Anywhere, my advice is to avoid the on-prem setup and instead go for the cloud-based product to leverage more features, better scalability, and high availability, especially noting the lack of device pool limitations in the cloud environment which facilitates parallel bot operation without the restrictions found in the on-prem setup.
I would rate Automation Anywhere an eight out of ten.
RPA "Solution for Enterprises"
What do you like best about the product?
As we have worked on many tools but this the best and easy tool for BOT creation
What do you dislike about the product?
We found this one is an ease tool but on the same time it very costly for small business
What problems is the product solving and how is that benefiting you?
Many processes involve a lot of manual entry, moving files and copy-paste between system and applications following same or repetitive steps, with the help of RPA we automate those processes effectively.
Automation Anywhere RPA: Driving digital transformation through Intelligent automation
What do you like best about the product?
What i like most is its ease of implementation, the wide number of features it offers to automate repetitive tasks, and how easy if is to use even for non-technical users.
What do you dislike about the product?
The frequency of use may be limited for tasks that require human judgment and customer support could be more proactive in resolving technical challenges.
What problems is the product solving and how is that benefiting you?
Automation Anywhere RPA solves the problem of repetitive, time-consuming manual tasks by automating them with bots. This is beneficial for me because it saves time, reduces errors and allows me to focus on more strategic and value-added work instead of routine activities.
Reliable RPA platform for process automation
What do you like best about the product?
What I like best about Automation Anywhere is its ability to simplify complex and repetitive processes through automation. The platform have a very user-friendly interface, so even people without deep technical expertise can get started. It also provides strong scalability, allowing businesses to start small and later expand automation across multiple departments. Another plus point is its integration with various enterprise applications, which makes it easier to fit into existing workflows. Overall, it helps organizations save time, reduce manual errors, and improve efficiency.
What do you dislike about the product?
Sometimes the learning curve can be little steep in the beginning, specially for people who are totally new to RPA. Few advanced features also need more documentation to be easily understandable. Pricing could be more flexible for small businesses. However, these are not major blockers once you get used to the platform.
What problems is the product solving and how is that benefiting you?
Automation Anywhere is helping in solving the problem of repetitive and rule-based tasks which earlier consume lot of manual effort. Many processes like data entry, report generation, invoice processing and moving information between different systems can be automated easily. This not only save time but also reduce mistakes which usually happen when the same work is done again and again by people. Another benefit is that it can handle large volume of data without getting tired or losing accuracy, something which is very hard for human teams. Because of this, overall productivity of the organization increase and employees are able to focus on more valuable and strategic activities instead of wasting energy on manual jobs. In long run it also bring cost savings and make operations more efficient.
I have hands-on experience in Robotic Process Automation, focusing on automating business processes
What do you like best about the product?
Automation Anywhere makes it very easy to automate repetitive tasks with its user-friendly interface and low-code approach. I like how it provides a wide range of ready-to-use bots, strong integration capabilities, and built-in analytics to track performance. The Bot Store is very helpful for quick deployment, and the cloud-native platform allows scaling automation across processes with flexibility. Overall, it saves time, reduces errors, and helps focus on more value-added work.
What do you dislike about the product?
While Automation Anywhere is powerful, sometimes the learning curve can be steep for beginners, especially in handling advanced features. The bot performance may vary depending on system resources, and debugging complex workflows can take time. Licensing and cost structure can also be a challenge for small-scale implementations. Additionally, occasional stability issues during large-scale deployments and the need for stronger community support are areas that could be improved.
What problems is the product solving and how is that benefiting you?
Problems Automation Anywhere – RPA is solving:
Automation Anywhere helps in eliminating repetitive, rule-based, and time-consuming tasks such as data entry, report generation, and ticket management. It reduces manual errors, improves process accuracy, and saves a significant amount of time.
How it benefits me:
By automating these tasks, I can focus more on critical and strategic work instead of routine activities. It improves productivity, efficiency, and consistency in operations while providing better insights through analytics. Overall, it has helped me grow my skills in automation while also adding value to the business.
User-friendly and efficient for managing manual processes
What is our primary use case?
I primarily use it to automate repetitive data workflows.
How has it helped my organization?
The impact of Automation Anywhere on our organization has been significant. It has helped us save a considerable amount of time, approximately 30% to 40%, in repetitive processes and has improved automation accuracy. The finance team, in particular, has benefited, as their tasks are now automated from the data engineering side. I was able to integrate file transfers, validations, and data loading into pipelines, making the process more efficient.
Regarding the financial impact, my senior mentioned that it saves our organization around 40% to 50% in costs since it automates roughly half of the tasks, including data integration and file transfer.
What is most valuable?
Having completed the AI/ML engineering certification, I particularly appreciate Task Bots. They are extremely useful for handling repetitive tasks without errors. I also find IQ Bots valuable, as they can process unstructured documents—something that can be quite complicated—and automatically extract data. Additionally, the Control Room stands out for me, as it allows for centralized monitoring and management of all bots, which is crucial when multiple automations are running. These features are among the most beneficial I have encountered.
What needs improvement?
The platform is functioning quite well. Initially, I faced some challenges in learning the platform; it felt a bit complicated at first. However, as I became more familiar with it, I found it manageable. Debugging can be particularly tricky; identifying the exact reasons for bot failures can be time-consuming. Integration with modern data engineering stacks also posed some difficulties, but I have since learned to navigate these challenges.
For how long have I used the solution?
I have been using Automation Anywhere as a data engineer intern for a year now.
What do I think about the stability of the solution?
As for stability, I would rate it a seven out of ten. Generally, the system is stable once the bots are tested and scheduled; they run consistently. We faced some challenges at the beginning, but they were manageable. Occasionally, updates or changes in the system environment can cause some disruptions, but these are not severe.
What do I think about the scalability of the solution?
Scalability is one of its strengths because it can handle large volumes of data efficiently. As processes grow, it is easy to add more bots without incurring significant extra costs or effort. The cloud infrastructure for deployment works well in tandem with this capability.
I am working in a small organization with around 18 employees, all of whom are AI and machine learning engineers, including myself.
How are customer service and support?
I would rate their support an eight out of ten. They are very helpful, but there is some room for improvement regarding quicker resolution times. They can take time to solve issues, but overall, the customer service is solid.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have only used Automation Anywhere as automation software so far, so I cannot compare it to others at this time. However, if I get the chance to use another software in the future, I will definitely make a comparison.
How was the initial setup?
The deployment process was quite straightforward and smooth since it is cloud-based. We deployed it on Microsoft Azure, starting small and gradually scaling up.
The Control Room feature made it easy to manage multiple bots in one place, allowing for effective monitoring. In the beginning, it took about two to three weeks to implement because we encountered several issues and system failures. However, our team did a great job, and we managed to overcome these challenges.
What other advice do I have?
I strongly recommend this software to others as it efficiently manages manual processes. All we need to do is monitor it and handle issues related to fault tolerance. Overall, it is quite effective for automation processes.
I would rate Automation Anywhere a nine out of ten. It handles our credential data securely and is user-friendly, though there is room for improvement in debugging and integration features.
Integration with AI and discovery bots has improved workflow automation
What is our primary use case?
Automation Anywhere Co-pilot functions similarly to BPM because one user forms and triggers the bot, which works in the background, then shows a message to other departments for approval. It is very predictable and used in many companies. However, in Pakistan, many departments use BPM instead of Automation Anywhere Co-pilot, so they are not utilizing Automation Anywhere Co-pilot.
What is most valuable?
I am an expert in Automation Anywhere because I develop automation scripts and use IQ Bot for design workflow and process design. Automation Anywhere is very comfortable for any developer to use RPA tools.
Automation Anywhere has citizen developer capabilities. When we develop a bot, the RPA is low-code, no-code development, making it very easy for business developers to use.
AARI is a bot tool that is easy to develop. As an Automation Anywhere Co-pilot developer, I can say that it basically integrates many bots in one platform. It is used by business developers to connect different departments, making it very accessible to automate processes.
What do I think about the stability of the solution?
Automation Anywhere is not difficult to upgrade because we have bot scripts. When we upgrade, the bot scripts remain unchanged, so there is no difficulty.
What do I think about the scalability of the solution?
Automation Anywhere is very scalable when used on-premises rather than in the cloud. It is used in banking environments, and many large banks across different countries use Automation Anywhere, which demonstrates its scalability.
Automation Anywhere's scale level involves a discovery bot. We use their bots, allowing us to easily scale our bots and maintain proper logging.
Which solution did I use previously and why did I switch?
Before Automation Anywhere, I worked on Power Automate, but since it is a cloud platform, it was not suitable for banking systems in Pakistan as they do not use cloud computing.
Which other solutions did I evaluate?
As an RPA consultant who has purchased many licenses and evaluated numerous tools, I recommend Automation Anywhere because it integrates easily with AI and Power BI tools for reporting and discovery bot capabilities, allowing proper log control.
What other advice do I have?
Automation Anywhere uses rule-based access where only admins and developers can access the code. Citizen developers or business users cannot see the code due to rule-based access.
They offer unique features such as hybrid bot capability, which supports both attended and unattended bots on one platform, setting it apart from other tools.
For rule-based tools, I recommend RPA. For unstructured data and predictions, AI is more suitable. For chatbots and different models, Gen AI is appropriate. As an RPA developer, I work with three modes: OCR for AI integration, and chatbot integration, such as Watson in IBM RPA for Gen AI applications.
Flexible data manipulation and scalability through seamless integration
What is our primary use case?
We use Automation Anywhere most of the time to automate Excel and the SAP system. I used to work for Bajaj Electricals. We are the vendor of Bajaj Electrical India Private Limited. There, most of the data are being pushed into SAP. We are getting data from SAP and manipulating it, and we are preparing reports every day.
What is most valuable?
The most valued feature of Automation Anywhere is its Excel functionality. Earlier in my career, I used Process Studio as my RPA tool. There was no flexibility of retrieving single cells. We used to fetch the total Excel and we used to apply the filters to get those cells. Automation Anywhere has the flexibility to extract data from Excel.
What needs improvement?
For non-technical users, some technical knowledge is needed in Automation Anywhere, so they cannot use it as flexibly as developers can. In my earlier career, when using a data table in Automation Anywhere and wanting to merge columns, there was a plugin called Group By. In Automation Anywhere, we have to create variables and append the data to a single variable one by one to get that flexibility. Having an activity for grouping columns would be great. For reading data from Excel, providing a single button to fetch all data columns would make it more flexible for developers. For filtering purposes in Automation Anywhere, we have to apply if conditions and additional conditions to get the appropriate data. Introducing filter activities would change the perspective of developing.
For how long have I used the solution?
I have been using Automation Anywhere in my career for two months.
What do I think about the stability of the solution?
In terms of crashing, I have seen some crashes, but they were from other software such as SAP, WinSCP, and Outlook. There were no issues from Automation Anywhere.
What do I think about the scalability of the solution?
The bots in Automation Anywhere are totally scalable. If the developer builds robust robots in parts, then we can use those parts for other processes by integrating them. I have built bots in many parts, such as SAP login. After performing applications, we close all applications. We have built those bots, and we call them once our process is done, so it will close all applications and erase the caches.
How are customer service and support?
I would rate technical support for Automation Anywhere a six.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have used Process Studio as an alternative to Automation Anywhere. I prefer Process Studio more than Automation Anywhere. Process Studio was launched around 2017 and managed to get into the IDFC First Bank headquarters. According to IDFC use cases, Process Studio was trained and built with more flexibility for business use cases. Automation Anywhere is not as flexible as Process Studio. In Automation Anywhere, performing activities such as downloading, fetching, and data manipulation requires 20 to 30 lines of code. Process Studio gives multiple windows in a single activity, making data manipulation easier. For reading Excel, XLSV, XLSB, XLS files, there was a single plugin. Process Studio's plugins are more flexible than Automation Anywhere.
How was the initial setup?
Having used Process Studio, the initial deployment for Automation Anywhere was not difficult for me. I referred to YouTube videos for guidance. The only challenge was figuring out how to input my device name, which took one to two days until colleagues helped. If some data could populate automatically after installation, it would be beneficial.
What other advice do I have?
For a beginner, Automation Anywhere is a great tool. I have learned UiPath also, which comes with complexities but has frameworks for smooth business flow. Automation Anywhere comes with a beginner-friendly interface. The tool can be learned within five to ten days of training. We haven't used the Automation Co-pilot yet. Once a developer knows all the activities in Automation Anywhere, upgrades become less necessary. Integration with WhatsApp business use cases to send messages would be beneficial. Integration with additional systems beyond SAP, WinSCP, and PDF would make it more flexible in business scenarios. Automation Anywhere can contact me in the future regarding questions about this review. I rate this solution 9 out of 10.
I am a Lead IT Recruiter
What do you like best about the product?
Automation Anywhere is widely appreciated for its easy-to-use interface, drag-and-drop bot creation, and minimal coding requirements, making it accessible for both technical and non-technical users. Its cloud-native platform supports scalable, secure, and efficient automation across various business functions. With features like IQ Bot for intelligent document processing, real-time analytics, and seamless integration with tools like Excel, SAP, and APIs, it helps organizations automate complex workflows with ease. The Control Room ensures strong governance and scheduling, while role-based access, credential vaults, and version control enhance security and manageability. It’s ideal for reducing manual effort, improving accuracy, and accelerating digital transformation across industries.
What do you dislike about the product?
While Automation Anywhere is a powerful RPA platform, some users find certain aspects challenging. The initial setup and infrastructure configuration—especially for on-premise deployments—can be complex and time-consuming. There can also be a steep learning curve for advanced features, and the debugging process is not always intuitive. Occasionally, users report performance issues with large-scale bots or when handling unstructured data. Licensing and pricing may feel costly for smaller businesses, and some updates can introduce bugs or require rework. Additionally, documentation and support response times may not always meet expectations, particularly during urgent issues.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps solve problems related to repetitive, manual, and time-consuming tasks by automating them with software bots. This reduces human error, improves accuracy, and frees up employees to focus on more strategic, value-added work. It also enhances process efficiency, ensures better compliance, and speeds up operations across departments like finance, HR, IT, and customer service. For businesses, this leads to cost savings, higher productivity, and a smoother digital transformation journey—ultimately enabling faster decision-making and improved customer experiences.
Boosts productivity and has numerous AI-related enhancements
What is our primary use case?
The use cases for Automation Anywhere are industry-agnostic and sector-agnostic, allowing for automation of processes that involve human interaction, mundane tasks, and large volumes. With the help of AI, we can now automate a lot of unstructured data, which wasn't possible before, so it's not limited to any specific sector or process. Whether it's HR, marketing, sales, operations, or engineering design, any of those can be considered for automation.
How has it helped my organization?
The main benefits of Automation Anywhere include improved operational efficiency, enhanced productivity savings, increased cost savings, new revenue streams, and a reduction in regulatory human errors. These are some of the major benefits it provides. For example, if a human takes one hour to perform a transaction that involves navigating through multiple systems and inputting data, Automation Anywhere can reduce that time significantly. The bot can complete the task in about 20 minutes, saving roughly 40 minutes per transaction, which translates to a 60%-66% time saving, enhancing overall productivity and cost efficiency.
What is most valuable?
They have introduced numerous AI-related enhancements in their product, making them the first among their competitors to develop a reasoning engine. Their PRE reasoning engine is particularly noteworthy, and they have quickly integrated Generative AI into their document automation product. Additionally, they offer a variety of other AI features and have designed the platform to be cloud-native. The AI features they have implemented stand out; they are indeed leading the pack. This strategy is impressive and effectively empowers their product with a wide range of AI capabilities, which are increasingly important in today’s tech landscape, especially with the rise of AI, Generative AI, and Agentic AI.
Automation Anywhere also provides Agentic AI-related APIs and is currently testing Agentic process automation in its early stages. In terms of product capabilities and AI integration, I would definitely rate them a ten out of ten. They are the fastest to reach this level of advancement compared to others, who seem to be lagging behind. For example, Blue Prism is progressing quite slowly, and while Power Automate has some AI features, they do not match the scale that Automation Anywhere has achieved.
What needs improvement?
Its pricing definitely needs to be more competitive. When licensing costs are high, we cannot use this tool for automation. Instead, we might opt for a lower-cost tool like Power Automate which is 50% less expensive.
Power Automate offers very seamless integration with the Microsoft ecosystem, including Azure cloud services and other Microsoft products. In contrast, Automation Anywhere has to rely on external LLMs for integrations. If Automation Anywhere can improve the ease of these integrations and provide them natively within the platform, it would greatly enhance its appeal.
For how long have I used the solution?
I have been working with Automation Anywhere for over the last eight years, although not extensively in my current role. In previous journeys, I have used it for around three to four years. Currently, we use Automation Anywhere, but not extensively.
What do I think about the stability of the solution?
At this moment, I'm not sure about the stability of Automation Anywhere, but in previous experiences, I faced challenges with stability, which required ticket submissions for support. We encountered several challenges related to platform and technical issues. For instance, sessions would occasionally get disconnected unexpectedly. In those cases, we would raise a ticket with the vendor to get support. However, since we haven't been using the system extensively, we haven't faced many issues.
What do I think about the scalability of the solution?
All these automation platforms, including Automation Anywhere, are highly scalable; depending on volume, you can adjust the number of bots, scaling instantaneously in the cloud. For on-prem solutions, one must ensure they have the necessary infrastructure ready for scaling.
While it is easy to scale with Automation Anywhere, I have not experienced extensive scaling in my previous encounters. The maximum number of bots we had was around 20.
How are customer service and support?
I haven't raised many tickets recently to evaluate their technical support, but I know they have a dedicated partner manager. It has been good in my previous experience.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are also using UiPath, Blue Prism, Power Automate, and the Microsoft stack. Mainly, the license costs of UiPath, Automation Anywhere, and Blue Prism are high, so we use Power Automate and Power Platform heavily.
How was the initial setup?
It is generally easy to deploy. We use Automation Anywhere with both AWS and Azure.
Maintenance is indeed required for Automation Anywhere; you have to follow the vendor's product patches and version upgrades to keep it maintained.
Upgrading Automation Anywhere follows a standard process that they provide detailed instructions for, and we adhere to those guidelines. The upgrade process feels similar to any other software platform; I don't find anything particularly complex or different about it.
There is a separate team for bot maintenance, and if the bots are stable, maintenance needs tend to be low. However, if issues arise, maintenance efforts can significantly increase.
What was our ROI?
The return on investment from Automation Anywhere varies based on the business case and the benefits versus costs involved; for simpler RPA use cases, ROI can typically be achieved within a year.
What's my experience with pricing, setup cost, and licensing?
Pricing needs to be more competitive, both in terms of licenses and overall expenses. This is crucial because many use cases cannot be automated if it isn't cost-effective.
What other advice do I have?
We have not extensively tried Automation Anywhere with business users because they have added a lot of AI features that are difficult for them to understand. We also do not want to encourage business users to create automations that do not comply with regulations, compliance, and best practices, which presents a risk. Therefore, we've only utilized it within the CoE team for now.
For existing developers, the learning curve for Automation Anywhere is easy to pick up. However, for business users, it might take some time, especially if they lack a programming background.
I have heard about the Automation Co-Pilot, and it sounds very powerful and useful. The Co-Pilot can generate code based on a natural language prompt, which is a substantial feature as it can reduce development time by 30%-40%, allowing faster shipment of code to production.
In terms of integration, Automation Anywhere acts as a tool used to develop automation that connects to various systems, such as SAP, Excel, Outlook, and web applications. It doesn't integrate with other solutions directly but helps in automating processes that involve multiple systems. The platform provides capabilities for building various integrations, and that is part of what they sell. Automation Anywhere is fundamentally an automation platform that enables performance across workflows, APIs, business applications, and documents. API integration is possible with Automation Anywhere, but if specific APIs do not already exist, there is no way to create a new API directly within the platform. For that, one needs to create a new API using languages such as Java, Python, or C# before integrating it with Automation Anywhere.
Our organization places high priority on automation and AI. We are using the Microsoft ecosystem for many of our use cases.
For organizations considering Automation Anywhere, I advise that if you are focusing on AI features such as Generative AI or agentic process automation, it's a great choice as they are front runners in incorporating these functionalities early on. However, if licensing costs are a concern, the Microsoft stack would be more beneficial.
I would rate Automation Anywhere an eight out of ten.
