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Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere achieved Agentic AI, Generative AI and Conversational AI Competencies and transacts solely through Private Offer. The pricing is quoted based on software customization. Pricing stated in this listing is for reference only. Automation Anywhere is a leader in Agentic AI-powered process automation the company's platform is powered with specialized AI, generative AI and offers RPA, end-to-end process orchestration, and analytics, with a security and governance-first approach as one of the first 100 companies worldwide to earn ISO/IEC 42001:2023 certification, the international standard for responsible AI governance. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth.
Deployment Options:
1) Software as a service (SaaS) automation application that is centrally hosted and uniformly managed by AAI
2) Self Managed
3) Certified for AWS WorkSpaces
Reviews (5856)
Angel F.
AI-Driven Automation That Scales Complex Workflows Effortlessly
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
What I like most is how it combines AI-driven decision-making with process automation, so workflows can take on more complex tasks rather than only repetitive ones. For instance, an agent can review incoming information, apply business rules to make decisions, and then act on them without needing constant human oversight. Overall, this can help organizations boost efficiency, cut down on manual work, and scale operations more quickly.
What do you dislike about the product?
One challenge is that implementing and maintaining agentic workflows often requires significant upfront setup, along with ongoing governance and monitoring. As these processes grow more complex, it can be harder to trace and troubleshoot the decisions made by AI agents than it is with traditional rule-based automation. Organizations also need to invest in training and change management so users can build trust in the technology and adopt it effectively.
What problems is the product solving and how is that benefiting you?
Automation Anywhere Agentic Process Automation helps address repetitive manual tasks, disconnected workflows, and slow decision-making. By automating these activities and enabling AI agents to manage exceptions, it can reduce processing time and improve accuracy. For me, this translates into less time spent on administrative work and more time focused on process improvement, analysis, and other higher-value projects.
Amit C.
Excellent for Sophisticated, Multi-System Workflow Automation
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
Automation Anywhere Agentic Process Automation is an excellent tool for handling sophisticated workflows that consist of several systems and require repeated decisions. It is helpful in automating certain routine activities, coordinating actions of different applications, and in decreasing the necessity to invest efforts to manage processes effectively. Thus, providing the means of standardizing repetitive business tasks, it gives consistent and reliable execution methods.
What do you dislike about the product?
Testing workflows that contain different conditions and exceptions is required in order to ensure that automation works properly in all possible situations.
What problems is the product solving and how is that benefiting you?
The most remarkable feature is the capability to connect several steps into a single process. Instead of controlling all the activities separately, it is possible to orchestrate bigger processes with the help of intelligent automation.
Saurav Kumar J.
Valuable Agentic AI Capabilities That Enhance Traditional Automation.
Reviewed on Aug 10, 2026
Review provided by G2
What do you like best about the product?
Automation Anywhere’s agentic capabilities are valuable as they provide AI-based reasoning and interpretation along with traditional automation. In contrast to rule-based approaches, agents are capable of interpreting the information, making decisions based on certain parameters and performing a series of steps within a business application.
What do you dislike about the product?
Configuration of the product may be complex in case of designing agent workflows, setting access permissions and integrating the solution with business applications.
What problems is the product solving and how is that benefiting you?
This platform helps us to perform automation of processes that were previously impossible to automate with conventional RPA solutions. It helps to connect emails, documents, data processing, approvals and application update operations into one workflow, minimizing the need for human intervention and increasing capacity.
Harshit K.
Agentic Process Automation That Streamlines Multi-Step Workflows.
Reviewed on Aug 09, 2026
Review provided by G2
What do you like best about the product?
Agentic Process Automation offered by Automation Anywhere helps to automate business processes involving several steps, systems and decisions. This way one can automate repetitive tasks, transfer information from one application to another, and sustain processes without human supervision at each step.
What do you dislike about the product?
Sometimes testing may be needed to set up workflows with multiple conditions because in different business cases different actions have to be performed.
What problems is the product solving and how is that benefiting you?
The thing that makes this tool valuable is the ability to connect several activities within one process rather than automate all of them separately. This will reduce the repetition, ensure the consistency, and leave time for more important tasks.
Vikas B.
Agentic Process Automation Streamlines Cross-Process Coordination
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
Agentic Process Automation from Automation Anywhere has been highly useful in managing business activities that involve coordination across multiple business processes. This software helps me in automating business processes through coordination activities that help me in performing actions based on business events and reducing coordination time.
What do you dislike about the product?
The setup of agentic workflows for business processes where there is frequent change in the business logic and multiple integration points needs careful consideration and extensive testing to guarantee the effective execution of the business processes.
What problems is the product solving and how is that benefiting you?
What is remarkable about it is its ability to automate the entire end-to-end business workflow and not just discrete tasks. Through intelligent agents, activities can be coordinated across disparate systems, improved process visibility, and consistent process execution.
Oluwaferanmi S.
Efficient Automation with Room for Improved Training
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
I like the efficiency of Automation Anywhere Agentic Process Automation, as it significantly reduces operational redundancy by 70% while meeting SLAs. The detailed logs and detailed mapped processes make it invaluable to my work. I also enjoy how it fully automates tasks, including effectively automating repetitive ones such as administrative tasks, and how it analyzes existing processes to replicate efficient new ones. Additionally, I appreciate the quick user resolutions that I've never experienced before.
What do you dislike about the product?
I think it could be more user-friendly, and there should be adequate training for staff to understand how Automation Anywhere Agentic Process Automation works.
What problems is the product solving and how is that benefiting you?
I use Automation Anywhere Agentic Process Automation to eliminate redundant processes, automate repetitive tasks, and enhance operational efficiency with detailed logs and mapping. It reduces operational redundancy by 70%, speeds up user resolutions, and helps maintain SLAs.
Balaji S.
Extends Automation Anywhere Across Business Processes with Organized Agentic Automation
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
Agentic Process Automation from Automation Anywhere has been beneficial for extending automation beyond various business processes without the necessity of developing different automation approaches for each process. This tool helps me automate repetitive business processes, coordinate the interaction of enterprise applications, and reduce manual intervention during routine work. It provides an organized way of managing automation in accordance with evolving business needs.
What do you dislike about the product?
It is essential to plan the creation of dependable agent-based workflows according to ever-changing dynamic business rules as well as to conduct proper testing and updating of agents.
What problems is the product solving and how is that benefiting you?
The most appealing feature of this product is its scalability. Instead of automating separate tasks, it allows interrelated business processes to be automated efficiently and consistently across several systems.
Vinodh Kumar E.
Useful for Connecting and Automating Multi-Step Workflows
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
It works well for workflows where data needs to be checked, processed, and passed between different applications. I use it for recurring tasks that would otherwise involve several manual steps. Once an automation is configured properly, it can run the same process consistently without needing someone to watch every step.
What do you dislike about the product?
Troubleshooting larger workflows can take more time than I expect. If an automation has several integrations and one step fails, I sometimes have to test individual stages to find whether the issue is with the input data, API response, or workflow configuration. Better visibility into these failures would make debugging easier.
What problems is the product solving and how is that benefiting you?
It helps remove repetitive work from processes that involve multiple systems. Data validation, system updates, and recurring processing can run automatically instead of being checked manually each time. This has saved time and also made those workflows more consistent.
Debasmita D.
Smart Automation, Steeper Learning Curve
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
The blend of traditional RPA with agentic, AI-driven decision-making stands out most. Bots can now reason over unstructured inputs like emails and documents instead of just following rigid scripts. The AI Agent Studio makes it easy to plug LLM-based actions into workflows without custom API builds, and the Control Room gives solid visibility into bot performance and exceptions at scale. The low-code builder also makes it accessible to business users while still leaving room for developers to handle complex logic.
What do you dislike about the product?
The learning curve is steeper than expected once you move past basic bots into agentic workflows — documentation for AI Agent Studio and LLM integrations lags behind the pace of feature releases. Licensing costs can also add up quickly as you scale bots across departments, and troubleshooting failures in complex multi-agent workflows isn't always intuitive; error logs could be more descriptive. Performance can also lag when processing large unstructured documents.
What problems is the product solving and how is that benefiting you?
It's helping automate processes that used to require manual judgment calls - like extracting and validating data from unstructured documents, or routing exceptions that traditional rule-based RPA couldn't handle. This has cut down manual review time significantly and reduced errors in data entry and processing. The agentic capabilities also let us handle edge cases without constantly rewriting bot logic, which has made automation more resilient and reduced the maintenance overhead that came with older RPA scripts.
Sushant S.
Effective Automation for Stable, Well-Controlled Daily Processes
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
Automation Anywhere Agentic Process Automation turns out to be very effective when it comes to managing business processes which have to undergo the same chain of actions daily. I use this technology in order to automate my operational activities, to facilitate the exchange of information between different systems and to decrease the manual input for repetitive operations. The outcome of such actions is more stable process execution and better control over it.
What do you dislike about the product?
While applying agent-based automation to business processes which have high frequency of business exceptions, it is necessary to make sure of extra validation and updates in order to maintain proper workflow functioning.
What problems is the product solving and how is that benefiting you?
Its most important feature is standardization of operations. Intelligent agents perform certain business processes in a stable way which contributes to decreased processing time, minimization of manual errors and increased efficiency.