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    Agentic Process Automation System (Now Certified for WorkSpaces)

    Automation Anywhere achieved Agentic AI, Generative AI and Conversational AI Competencies and transacts solely through Private Offer. The pricing is quoted based on software customization. Pricing stated in this listing is for reference only. Automation Anywhere is a leader in Agentic AI-powered process automation the company's platform is powered with specialized AI, generative AI and offers RPA, end-to-end process orchestration, and analytics, with a security and governance-first approach as one of the first 100 companies worldwide to earn ISO/IEC 42001:2023 certification, the international standard for responsible AI governance. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. Deployment Options: 1) Software as a service (SaaS) automation application that is centrally hosted and uniformly managed by AAI 2) Self Managed 3) Certified for AWS WorkSpaces

    Ratings and reviews

    4.5
    5863 ratings
    53 AWS reviews
    |
    5810 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (5863)
    Anonymous

    Streamlines Workflows, Smooth Onboarding Needed

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Automation Anywhere Agentic Process Automation is streamlined to get set up and does what it says it's going to do. It solves the problem of agents not being automated, which helps streamline processes. I appreciate that it eliminates manual work, reprocessing, and tedious repeatable tasks. I find the workflow tools the most valuable and would consider them the best feature.
    What do you dislike about the product?
    I think onboarding could be slightly smoother.
    What problems is the product solving and how is that benefiting you?
    I find it solves the problem of agents not being automated, eliminates manual work, and streamlines my processes.
    Igor S.

    Real-Time AI Planning That Adapts and Executes Seamlessly

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    The most helpful aspect of APA is that it uses AI to think, plan, adapt, and execute based on changing data in real time, rather than requiring me to create and maintain rules.
    What do you dislike about the product?
    A few things I don’t find helpful about APA are its high cost and the complex pricing that comes with it. On top of that, there often seems to be too much pressure to force its adoption.
    What problems is the product solving and how is that benefiting you?
    APA brings cognitive reasoning to interpreting, categorizing, and extracting meaning from messy data. It helps me move away from routine data triage, freeing up more time to focus on strategy and customer outcomes.
    Thomas B.

    Automation Powerhouse with Seamless Adaptability

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    I really like that I don't have to write excessive code to use Automation Anywhere Agentic Process Automation. We have used Automation Anywhere to automate our billing and reconciliation processes so that they can be completed timely and we can get paid faster and close our books faster. The agent adapts to changes seamlessly and works well with unstructured data sets, improving our efficiency in terms of timing and completing tasks on time. It also fills the gap of finding qualified individuals, which is a big help for us.
    What do you dislike about the product?
    I find the pricing model very expensive and complex to understand. As we are a growing business we would be better suited for a one price model rather than the a la carte options presented. Additionally, when upgrades are made, I find it difficult to get up and running again.
    What problems is the product solving and how is that benefiting you?
    I use Automation Anywhere Agentic Process Automation to automate financial processes, improving efficiency and completing tasks on time for clients that includes billing and reconciliations. It reduces the gap of finding qualified individuals and works seamlessly with unstructured data sets without excessive coding.
    Simon O.

    Autonomous Decision-Making and Smart Data Extraction That Delivers

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    The most helpful aspect would be it's ability to make autonomous decision making as well as it's independent planning. It also uses advanced models to pull in data from invoices and forms.
    What do you dislike about the product?
    I would say the high licensing fees are steep. There are also some accuracy issues that have occurred and it can be better at having more integrations.
    What problems is the product solving and how is that benefiting you?
    The problems it helps us solve are the following :
    1. handling messy and unstructured data
    2. it dynamically replans and resolves exceptions without human interaction.
    Sushant S.

    Agentic Process Automation Makes End-to-End Workflows Smarter and More Practical.

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    Agentic Process Automation from Automation Anywhere takes automation further by covering processes that contain several activities and decision points. I can utilize it to link various business functions, simplify routine activities, and let intelligent agents react to the changes during the process. Thus, automation becomes much more useful and practical
    What do you dislike about the product?
    Creating agentic workflows can take time if there are many exceptions to be handled or several actions to be taken depending on the received information. It is important to test the workflow extensively before implementing it into production.
    What problems is the product solving and how is that benefiting you?
    The remarkable thing about this automation type is its increased flexibility as opposed to following one strict sequence of actions. Intelligent automation adapts to the changes in the environment and continues executing the process.
    Nidhi R.

    Agentic Process Automation That Cuts Manual Work and Boosts Consistency

    Reviewed on Aug 13, 2026
    Review provided by G2
    What do you like best about the product?
    The Agentic Process Automation from Automation Anywhere helps automate repetitive processes which occur on a regular basis and have a predictable pattern. Using this technique, I will be able to automate the transfer of data, perform common requests, make updates and perform further actions in connected applications. Thus, there will be a decrease in the amount of manual work required and increase in consistency of the processes.
    What do you dislike about the product?
    Nevertheless, there might be the necessity to configure and validate additional settings for processes which contain unique requests or frequently changing business rules.
    What problems is the product solving and how is that benefiting you?
    The main idea is time savings it provides. It means that routine activities can go through an automated process without necessity to do it manually again and again every day.
    Angel F.

    AI-Driven Automation That Scales Complex Workflows Effortlessly

    Reviewed on Aug 11, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most is how it combines AI-driven decision-making with process automation, so workflows can take on more complex tasks rather than only repetitive ones. For instance, an agent can review incoming information, apply business rules to make decisions, and then act on them without needing constant human oversight. Overall, this can help organizations boost efficiency, cut down on manual work, and scale operations more quickly.
    What do you dislike about the product?
    One challenge is that implementing and maintaining agentic workflows often requires significant upfront setup, along with ongoing governance and monitoring. As these processes grow more complex, it can be harder to trace and troubleshoot the decisions made by AI agents than it is with traditional rule-based automation. Organizations also need to invest in training and change management so users can build trust in the technology and adopt it effectively.
    What problems is the product solving and how is that benefiting you?
    Automation Anywhere Agentic Process Automation helps address repetitive manual tasks, disconnected workflows, and slow decision-making. By automating these activities and enabling AI agents to manage exceptions, it can reduce processing time and improve accuracy. For me, this translates into less time spent on administrative work and more time focused on process improvement, analysis, and other higher-value projects.
    Tomia R.

    Transforms Script Writing with Remarkable Ease

    Reviewed on Aug 11, 2026
    Review provided by G2
    What do you like best about the product?
    I like that you can use Automation Anywhere Agentic Process Automation for just about anything. I appreciate that it makes it easier for me to get my point across in whatever scene I'm writing. The ability to rewrite a scene and make it better than the original is a standout feature for me. The initial setup was very simple, which is a big plus.
    What do you dislike about the product?
    Nothing I haven't had any problems so far
    What problems is the product solving and how is that benefiting you?
    I find Automation Anywhere Agentic Process Automation makes scriptwriting easier by providing more detail and improving my scenes, especially with better rewrites.
    Logistics and Supply Chain

    Automation Anywhere: Reliable Exception Handling and a Time-Saving Visual Editor

    Reviewed on Aug 11, 2026
    Review provided by G2
    What do you like best about the product?
    The best part of Automation Anywhere is how it eliminates the need to babysit bots. I build a lot of automated data pipelines and normally expect a missing field or something to crash the entire workflow. AA handles those exceptions. The visual editor saves a ton of time every week because I do not have to write custom scripts to fix minor breaks. It can adapt to curveballs. I was able to stop logging in every morning to check if my reporting tasks failed.
    What do you dislike about the product?
    To be honest I only have positive things to say about it. Other than getting used to the tool initially which was a pretty short learning curve it's been very helpful
    What problems is the product solving and how is that benefiting you?
    Before switching to Agentic Process Automation, we did everything in Power Automate. We were wasting at least 15 hours a week just writing custom exception scripts to keep our automated data pipelines alive. Now that we use Automation Anywhere, the system actually reasons through missing context and resolves edge cases without a human in the loop. We can automatically extract unstructured document data and let the agents adapt to UI changes, which has resulted in a 3x faster processing time and 95% accuracy on our workflows. As I mentioned this has meant I can focus on other stuff and not babysit these pipelines
    Amit C.

    Excellent for Sophisticated, Multi-System Workflow Automation

    Reviewed on Aug 11, 2026
    Review provided by G2
    What do you like best about the product?
    Automation Anywhere Agentic Process Automation is an excellent tool for handling sophisticated workflows that consist of several systems and require repeated decisions. It is helpful in automating certain routine activities, coordinating actions of different applications, and in decreasing the necessity to invest efforts to manage processes effectively. Thus, providing the means of standardizing repetitive business tasks, it gives consistent and reliable execution methods.
    What do you dislike about the product?
    Testing workflows that contain different conditions and exceptions is required in order to ensure that automation works properly in all possible situations.
    What problems is the product solving and how is that benefiting you?
    The most remarkable feature is the capability to connect several steps into a single process. Instead of controlling all the activities separately, it is possible to orchestrate bigger processes with the help of intelligent automation.