It's used by big companies, banks, and others. We provide technical support and solution design for them.
Barracuda Premium Plus Email Protection Bundle
Barracuda NetworksExternal reviews
119 reviews
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Easy initial setup, stable and reliable cybersecurity features
What is our primary use case?
What is most valuable?
The best feature of Barracuda email protection is the technical support team.
What needs improvement?
In terms of improvement, the main issue is the price increase every quarter, which makes it expensive and less favored. That's why people are looking for a new product.
In future releases, there are many things to add because they have a fixed policy to send out emails. Moreover, there is less visibility on the algorithm. The policies are set up in Barracuda by default; we don't have any control over them. If there is a more flexible policy available, it would be more helpful. And the event tracking, delivery reports, and customized reporting. Those are not that good enough.
For how long have I used the solution?
I've been supporting it here in Bangladesh for about 12 years.
What do I think about the stability of the solution?
Barracuda email protection is stable. I would give it a nine out of ten because of its strong cybersecurity features. Once the IT team implements the solution, they can handle it without needing further assistance.
What do I think about the scalability of the solution?
The number of users depends on the clients. We have a minimum of 200 and a maximum of 10,000 users.
How are customer service and support?
The customer service and support team is really good.
How was the initial setup?
The initial setup is very easy. We have a team that checks and handles various issues.
What other advice do I have?
In my opinion, I would recommend to explore other options. Expenses are a factor. Due to the increasing costs, we can no longer afford it. It seems that small clients are not receiving sufficient protection with the current management system. If they start with 100 to 200 users, they cannot afford Barracuda Email Protection.
Overall, I would rate the solution a nine out of ten.
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