What do you like best about the product?

I like Dropbox because I can store all my files in it and I know they will be secure and easy to access.

What do you dislike about the product?

I really don’t have any dislikes about Dropbox

What problems is the product solving and how is that benefiting you?

I can store all my files in Dropbox and easily access them when I need to.

What do you like best about the product?

Dropbox just works. Fast sync, easy sharing, and peace of mind knowing my files are always backed up and accessible anywhere.

What do you dislike about the product?

The only drawback for me is the limited free storage and the relatively high cost of premium plans.

What problems is the product solving and how is that benefiting you?

Dropbox solves file versioning and storage issues by keeping everything synced and backed up. It makes collaboration easy, saves time, and ensures I can access my work securely from anywhere.

What do you like best about the product?

Ease of using it and connecting it to my PC. The implementation and daily usage justify the cost for a small business. They are constantly adding tools and some of them have value. I use it every single day.

What do you dislike about the product?

I have a real issue with the way they HIDE the amount of storage you use and that no matter how many files you delete from the online version that number never seems to go down. I used to store copies of all coaching call videos and provide a link that was valid for a year to my clients. At the end of the year I would delete 100's of hours of video and even after I stopped storing new videos there and have continued to delete year after year, the amount of storage I use has never been reduced. They just use the number "attempt" to sell me more storage... Their support has all kinds of reasons for this, but Dropbox makes it hard to valid the amount of data used and harder still to reduce your data usage...I hope they fix this as I love how easy it is to use.

What problems is the product solving and how is that benefiting you?

Online Document storage.

What do you like best about the product?

That we can edit and at the moment my colleague can see the changes. That the Dropbox folder is like a folder in the Finder.

What do you dislike about the product?

It weighs a bit, on my Mac I'm running out of space quickly.

What problems is the product solving and how is that benefiting you?

So far, none relevant

What do you like best about the product?

Dropbox makes file sharing and storage very simple. It’s easy to organize documents, control permissions, and collaborate with teams in real time. Everything stays synced across devices, which is a big plus for managing projects

What do you dislike about the product?

Sometimes the sync can be a little slow with large files, but overall it works very well

What problems is the product solving and how is that benefiting you?

It keeps all important files in one secure place, making it easy to manage, share, and access documents across teams.
As a manager, it helps reduce confusion and ensures everyone works with the latest version

What do you like best about the product?

Dropbox delivers a cohesive, enterprise-grade approach to file storage, protection, and collaboration, with the security posture and governance controls expected in regulated environments.
Core data protection is multilayered: files at rest use 256-bit AES encryption, and data in transit is protected with TLS within a hardened transport stack that includes perfect forward secrecy, HSTS, and certificate pinning on desktop and mobile clients for stronger integrity against rogue CAs and session compromise.
Version history and file recovery are first-class features; rollbacks are straightforward, and the retention window scales by plan or with extended add-ons for longer auditability and remediation windows.



The introduction of end-to-end encryption for designated folders adds a zero-knowledge option for highly sensitive content. In this mode, encryption and decryption occur only on approved devices, never on Dropbox servers, and a recovery key workflow is available for break-glass scenarios. This gives teams a selective E2EE control for specific workstreams while keeping the broader workspace usable for collaboration and search. The capability aligns to compliance-driven use cases and is positioned as a one-click enablement with clear scoping to folders, rather than an all-or-nothing tenancy flip.

The documentation also clarifies that baseline Dropbox encryption remains AES-256 at rest even outside E2EE folders, creating a pragmatic spectrum of protection depending on content sensitivity.

Operationally, versioning is implemented in a way that supports change comparison, time-bounded restoration, and folder-level history visibility, with clear guidance on how retention extends when upgrading plans. The fact that the longer retention applies prospectively, not retroactively, is transparently documented, which helps set accurate expectations for compliance planning and legal holds. Paired with file recovery, this forms an effective safety net against accidental deletion, sync overwrites, and common user errors that can occur in distributed collaboration workflows.

On the productivity side, the current Dropbox suite meaningfully extends beyond storage. The Spring 2025 updates to Dash turn it into a cross-repository search and AI assistant that can parse and summarize content from documents, notes, and communications platforms like Slack and Zoom transcripts.
It jumps from search to synthesis, assembling first drafts for assets such as project plans based on existing materials and team templates, which reduces friction in the content lifecycle. Integration breadth now explicitly includes Slack, Microsoft Teams, Canva, and Jira, so search and Q&A traverse siloed systems without constant context switching. Administrative guardrails in Dash are not an afterthought; IT can exclude sensitive content and enforce access boundaries across connected apps, with GDPR compliance positioning and options for self-hosted AI to stay within a defined boundary of trust.

Sign and eSignature workflows are integrated directly in the Dropbox workspace. Basic eSignature tools are available in standard plans, and Dropbox Sign provides advanced capabilities like templates and multi-step routing. The workflow is linear and predictable: select a PDF or Word file, place signer fields, apply a signature via draw/type/upload, then save back into managed storage with encryption at rest and the broader security controls already in place. This consolidates document creation, approval, and archival without exporting sensitive files to unmanaged endpoints, which is a strong posture for contract operations and HR onboarding scenarios.

From a security architecture perspective, the combination of TLS with strong ciphers, certificate pinning on clients, and support for perfect forward secrecy indicates a mature approach to transport-layer defense. Pinning raises the bar against MitM scenarios involving compromised CAs, while PFS ensures past traffic confidentiality even if a certificate’s private key is later exposed. HSTS and secure cookies tighten web session handling.

Together, these controls complement at-rest encryption and the optional E2EE layer to build a defense-in-depth posture across endpoints, network, and storage.

What do you dislike about the product?

Pricing tiers can feel rigid when the need is a narrow combination of features. If long version retention, targeted E2EE, and certain admin controls are the priorities, jumping to a higher plan just to unlock one or two capabilities may be hard to justify for smaller teams.

What problems is the product solving and how is that benefiting you?

In day-to-day operations, Dropbox consolidated a fragmented toolchain for file security, document workflows, and knowledge access.

The AES-256 at-rest encryption and hardened TLS transport created a dependable baseline for storing and sharing sensitive documents, while certificate pinning and PFS improved confidence in client-server integrity. This reduced the need for separate point solutions to handle secure transfer and at-rest protection, and lowered the operational burden of stitching together transport and storage controls across devices.

Version history and file recovery materially improved resilience during collaborative editing. Accidental deletions, overwrites, and sync skews became less operationally costly because revert and restore actions were quick and auditable. The plan-based retention model and add-ons provided a clear path to longer recovery windows as content lifecycles grew more complex, which translated into steadier project timelines and fewer emergency rebuilds after editing conflicts. The folder-level and account-level history views also made it easier to reason about change sequences when multiple contributors were active on a workstream.
Integrating signatures directly into the storage surface simplified contract and approval flows.

Drafting, routing, signing, and archiving stayed within one workspace, minimizing sensitive document sprawl across email and unmanaged desktops. For everyday agreements, basic tools were sufficient; for templated, multi-signer processes, Dropbox Sign met the needs without changing systems. This continuity reduced context switching and cut down on “last mile” friction right before execution, which is often where document workflows stall.

Dash’s evolution from search to synthesis addressed the hidden tax of context switching and manual compilation. Instead of pulling data from disparate systems and stitching together narratives, the assistant produced starter drafts and summaries from canonical sources, then refined them within existing templates. The integrations with Slack, Teams, Canva, and Jira meant that insights were retrieved in place and aligned with current project artifacts. Administrative controls like custom exclusions and the option for self-hosted AI balanced productivity with governance, making it viable to expand the assistant’s reach without sacrificing confidentiality.
For external collaboration, link-based sharing retained simplicity while offering password protection and sane defaults around access. Large media transfers were straightforward from mobile to desktop and among distributed contributors, which reduced delays in creative and marketing pipelines. Reviewers consistently described access and UI fluidity across devices, reinforcing that everyday operations did not require specialized training or workarounds to keep content moving. Where conflicts did occur, the recovery mechanics contained the risk and shortened remediation cycles.

In aggregate, Dropbox functioned as a secure content backbone with layered protections, practical recovery, and embedded workflows for eSignature and AI-assisted knowledge work. The architecture choices around encryption at rest, TLS hardening, and client-side safeguards provided a credible security foundation. The selective E2EE for folders introduced a zero-knowledge option where needed without sacrificing collaboration elsewhere. And the ecosystem angle, especially with Dash’s search and synthesis across connected apps, turned the repository into a living workspace rather than a passive archive.

What do you like best about the product?

It helps to have documents or templates used in the past when completing repetitive school procedures like add and drop, incomplete, or appeals.

What do you dislike about the product?

Sometimes, it is hard to access, especially if you attended multiple schools or have a work account on the same computer.

What problems is the product solving and how is that benefiting you?

It saves PDF templates I need for school and for legal work I used to do.

What do you like best about the product?

Smart Sync and seamless team collaboration

What do you dislike about the product?

Only Limited workflow automation options

What problems is the product solving and how is that benefiting you?

Common Problems Dropbox Addresses:- Version Control & Auditability, Fragmented File Access, Cross-Platform Syncing,- Secure Sharing & Permissions,- Integration with Existing Tools.

What do you like best about the product?

What I love most about Dropbox is how effortlessly it keeps all my files organized and accessible no matter where I am. I don’t have to worry about losing important documents, and sharing things with my team or friends is super easy. I also really appreciate the peace of mind that comes with knowing my files are safe and backed up. It just makes work and life a little bit simpler.

What do you dislike about the product?

There's nothing so far that I dislike about Dropbox.

What problems is the product solving and how is that benefiting you?

This saves me time, reduces stress, and helps me stay organized, so I can focus more on actual work instead of managing files.

What do you like best about the product?

About Dropbox what I really appreciate is how easy it is to organize and share files with others whether it is sending large folders to clients or collaborating on docs with my team Dropbox keeps everything seamless. The shared folders and permission controls are straightforward and natural.

What do you dislike about the product?

What I feel like I dislike about Dropbox would be that occasionally the desktop app can be a bit resource heavy especially when syncing large files which can slow down other tasks also some of the collaboration features like Paper or the built in doc preview are not as polished as competitors like Google Drive.

What problems is the product solving and how is that benefiting you?

Dropbox helps solve the problem of file access and organization across multiple devices. I no longer have to worry about emailing files to myself or carrying around USB drives everything I need is synced automatically and available wherever I am. It also makes sharing files with colleagues and clients really simple, which saves time and avoids version control issues.