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Great Software, Great support, I honestly think this is an amazing tool for any field sales
What do you like best about the product?
I used google maps before, and when i say this is SOOOOO much better and just a world above other mapping tools. Thier are a lot of different features i like about this solution. The visual aspect of the map, the ability to optimize your drive, the weekly recap notes, the ability to add notes. the ability to save routes, which makes things super easier.
Customer support is amazing, they reach out, they are easy to get ahold of, they are normal, realistic team players. I hands down love the team and support. When it comes to getting setup that make implementation super easy and will provide support to help you get your fields and list set up.
Another amazing feature, is the ability to track your drive, so when i was dropping an acct, i could quickly pull up the map and see what other accts i have near by, and simple add notes. And then to have those notes emailed to me at the end of each week was awesome. It made it easy to show my leadership all the accts i hit and notes i had on each for next steps.
Customer support is amazing, they reach out, they are easy to get ahold of, they are normal, realistic team players. I hands down love the team and support. When it comes to getting setup that make implementation super easy and will provide support to help you get your fields and list set up.
Another amazing feature, is the ability to track your drive, so when i was dropping an acct, i could quickly pull up the map and see what other accts i have near by, and simple add notes. And then to have those notes emailed to me at the end of each week was awesome. It made it easy to show my leadership all the accts i hit and notes i had on each for next steps.
What do you dislike about the product?
The cost, i dont think its crazy but its too much for me based on how much im using it and not being able to expense it. I also think the app is great! but i do think their could be slight tweaks to make navigating it easier, maybe better filtering tools, and different ways to import lists with different fields for better filtering.
What problems is the product solving and how is that benefiting you?
Route planning was huge! I used this to optimize the best route to do drops, i also used it to find companies nearby when i was in an area i wasnt familiar with.
Trip mapping
What do you like best about the product?
That I can add all my account in there and set up routes for each city I will be traveling to and I can sort them to get me the best route
What do you dislike about the product?
I have not found a down side yet of using Badger yet.
What problems is the product solving and how is that benefiting you?
Creating me an easy to follow map of places I need to go and a place to add notes to each stop
Jim Bryant's review on Badger Maps and the Service Team
What do you like best about the product?
Time Management, Helps me on my Expense Report, Customer Service is Top Notch
What do you dislike about the product?
Wish it was cheaper than $69 per month. However, I do feel like it saves me on time and allows me to focus in particular area by being structured.
What problems is the product solving and how is that benefiting you?
My time, better focus and structure. Helps me get prepared for each stop when routing the stops.
Good but a few bugs
What do you like best about the product?
Easy to navigate and simple for a non tech person
What do you dislike about the product?
Bugs and that’s about it really, apart from that it’s good
What problems is the product solving and how is that benefiting you?
Keeping physical track of customers
My "GO-TO" daily
What do you like best about the product?
Badger Maps is essentially my roladex I rely on daily for the ease of looking up contacts at a glance. I also love the mapping of my routes when I'm ready to hit the road. It's a critical t ool to help me with my field days to utilize time and traffic best. The customer service and support is exceptional. I feel I have tremendous support in all areas. I also love the color coding feature and ways to uncover new prospects! This is truly a wonderful source for any outside sales professional.
What do you dislike about the product?
It's a bit frustrating when you can't remember a contact first name or last name and a search comes up blank. Sometimes this search feature populates immediately and sometime it never does. It can be a bit inconsistent and challenging to search. It would be nice if it was a bit more responsive with even as much as first, second letter of a name and then populate to offer the ability to find a forgotten name.
What problems is the product solving and how is that benefiting you?
Badger Maps helps me organize my day to day very well. I appreciate having the support to import data and download my contacts. I appreciate the custombility to add extra fields for contact information!
Great app for tracking customer visits, locations and more.
What do you like best about the product?
Easy to find customers, create routes, log visits and make changes on the fly. The Places feature helps me locate new leads in local areas where I am traveling. Good stuff here
What do you dislike about the product?
There is not a particular feature I dislike.
What problems is the product solving and how is that benefiting you?
Helps me take a list and turn it into a visual map of locations I can see, color coded by my criteria.
Badger Maps has made it easy to organize all of my customers and potential clients!
What do you like best about the product?
The most helpful thing about Badger Maps for my day to day work is the filters that I can assign to customers. This allows me to easily see where each customer is based on the month, so that I can plan routes for our service technicians. To create routes, the lasso tool is extremely helpful!
What do you dislike about the product?
I have not found something that I would say that I dislike about Badger Maps. This may be niche to me, but I would like to see the miles between customers not just the travel time, but the travel time is a great feature.
What problems is the product solving and how is that benefiting you?
Badger Maps is helping me see every customer that we have to service each month. This allows us to group customers together and get a solid schedule down at the beginning of each month.
HIGHLY RECOMMEND
What do you like best about the product?
This app helps me locate very good potentials and optimizes a route plan for me. Saves me time!
What do you dislike about the product?
I don't use the check in and follow up. This is not important to what I am trying to accomplish.
What problems is the product solving and how is that benefiting you?
Ease in finding new business.
Badger Mapping is an excellent tool for planning and optimising routes, saves time and hassle!
What do you like best about the product?
I like the feature where you can search for additional leads in an area using sectors or types, this means you can add any potential leads to your route using one program. Also the route planning and optimising feature is great too - saves so much time especially that you can upload addresses from a spreadsheet
What do you dislike about the product?
Sometimes the addresses don't match or geocode automatically so it can take a while to resolve any issues with this. Also I have found that the address on Badger isn't 100% correct so you can easily be guided to the wrong address, sometimes in another town! Just check the address on Badger with your records before setting off!
What problems is the product solving and how is that benefiting you?
I'm not having to use several different tools, such as Google maps to search for new leads and then transferring these to some sort of route planner. Also the amount of address for routing on Badger are not limited like they are on other apps. Also it is very handy that you can use the mobile app on the day to navigate to each meeting.
Outstanding Service
What do you like best about the product?
Their customer service is willing to walk me through the trainings on how I can become more efficient in my territory. I worked over the 4th of July weekend because a new state was added to my territory so I emailed support to ask them to put the new contacts into my Badger database. I emailed on Sunday, July 6th, and Sunday night they confirmed they would add the new data. Monday morning everything was updated. I did not expect them to work over the weekend, and was greatly surprised it was done so quickly.
What do you dislike about the product?
I am still learning, so cannot fairly answer this question.
What problems is the product solving and how is that benefiting you?
Making my time on the road much more efficient
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