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Great CRM, helps me save time for sure!
What do you like best about the product?
The ability to track conversations and items for follow up while actively out on sales calls. I use app on iPhone to do that all the time. Then I use their report to follow up the next week.
What do you dislike about the product?
I can't take an existing 'saved route' and export it into Excel. I would like to be able to create routes and then export them into excel for purposes of mail merges, etc.
What problems is the product solving and how is that benefiting you?
Solving route planning, client interaction follow up items, being able to identify who I have not touched in a certain period of time, and giving myself follow up notes through the 'check-in' feature.
Badger Maps Review
What do you like best about the product?
When on the road, i love how it optimizes my route to save time, money and gas. It is nice to be able to follow up on each call similar to a crm lite.. The ability to check in and attach a photo is great, however this capability would be so much more useful if we could attach PDF's, XLS, Orders and even drag n drop outlook emails, contact cards or email details and then link to a followup with a simple click.
What do you dislike about the product?
when entering new contacts, i have asked the dev team before about this. currently the phone field is just number format. it would be helpful to have it autoformatted so i don't have to type the dashes. each second in the process to add new contacts are time-consuming. Also, it is nice to attach photos but would be even nicer to be able to attach xls, email drag and drop from outlook and PDF documents as well. If i write an order, it would be nice to attach it to my check-in and then schedule a follow-up. Another small thing is that as i add to my account list, the program doesn't always provide me the zip codes for use at a later time with mailing out a letter via snail mail or having the zip code to validate an address to send a sample package to?
What problems is the product solving and how is that benefiting you?
Since we have a small company and don't have an official CRM, we utilize outlook for email and scheduling. this tool helps us plan a sales day, and could have added features to serve as a CRM LITE on basic action and follow-up items. The developers need to think like sales people on the road where time is always an issue.. you can't always have the laptop open and doing email while driving so i would like to see better usability in the app. I have also tried to figure out how to denote chain accounts whereby the corp HQ is the main (primary) and stores are (children). to be able to quickly filter on these would be nice.
Great App!
What do you like best about the product?
I have found it very useful to organize my time and save gas when I do sales calls
What do you dislike about the product?
None, I find the program works great! !!
What problems is the product solving and how is that benefiting you?
Planning my sales calls in advance is much easier now.
Great Marketing Tool and Amazing Customer Service
What do you like best about the product?
I love mapping capability that unfortunately is not available on most CRMs. I use Badger almost on daily basis. App is extremely easy to use, easy to make "check-ins" while making client and lead follow ups. Amazing planning tool, great reports you can pull to see your leads/ accounts. And one of the main reasons I stay with Badger (even after Google increased their price to carriers like Badger) is because of outstanding customer service Badger provides.
What do you dislike about the product?
Would love to see more "reminder" tools, push notifications or similar that might remind to call someone.
What problems is the product solving and how is that benefiting you?
Badger makes you very efficient and more effective out in the field. You can instantly see what Hot leads/ accounts are close to you, especially if you gained extra time, now you can utilize it by being able to make a stop in without spending too much time planning for it. You don't have to spend hours planning out where you might go the next day.
Katie is very helpful and ensures that we get what we need when we need it.
What do you like best about the product?
The ease of use. The app is user friendly for all skillsets.
What do you dislike about the product?
I'd like the function to live locate (track) our employees on the map in real-time. I'd also like a report of data that explains if our reps our indeed using badger to its full potential and are using the optimization to its full extent.
What problems is the product solving and how is that benefiting you?
We have drilled down into route utilization. I have noticed that our OSR's are able to see their customers on a map and plan their routes better.
Recommendations to others considering the product:
It is a great program for your outside sales team.
Stop spinning in circles!
What do you like best about the product?
How Badger Maps helps me create a plan of action.
What do you dislike about the product?
Optimization of route can sometimes leave me twisting.
What problems is the product solving and how is that benefiting you?
The fastest way to failure is to walk into your day with no plan. Badger helps me walk into my day with a specific plan of action, which is the biggest step toward success. I can create an actionable plan and refine it the next time around for even greater success.
Save gas, save time, save money
What do you like best about the product?
Badger maps makes it easy to compile multiple destinations into an easy to follow an efficient route that will save your driver time and gas
What do you dislike about the product?
Not much to complain about. The only thing that would make it better is if it was free
What problems is the product solving and how is that benefiting you?
Multiple sales call/visit with out back tracking
Badger Maps Best for organizing day!
What do you like best about the product?
Love how helpful the customer service is in helping get more out of the product.
What do you dislike about the product?
Sometimes have difficulty with cell service and can't get information.
What problems is the product solving and how is that benefiting you?
Making more efficient routes for day. Keeping track of customers and keeping timely schedules with them.
Badger Maps is a great combination of a simple to use and mobile-friendly CRM with a map function.
What do you like best about the product?
The best part of Badger Maps is the visualization of accounts for ease of route management.
What do you dislike about the product?
The tool is fairly costly for what it is.
What problems is the product solving and how is that benefiting you?
Needed a solution for faster sales route planning all in one location.
Recommendations to others considering the product:
It is a nice complimentary software to other tools in a successful field sales stack.
Great App for Delivery and Install Routes!
What do you like best about the product?
The route optimization is the most helpful, especially when having hundreds of stops.
What do you dislike about the product?
The route saving was confusing. Every time I would select a different route I would get a prompt to save it, even though there were no changes, so it ended up saving over previous routes, and messed things up. Not the most intuitive, and I could use some clarity.
What problems is the product solving and how is that benefiting you?
Badger saved a ton of time planning my route. I realized the Check-in feature, and think it could help me keep track of where I've been.
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