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Synthesia

Synthesia

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External reviews

2,458 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kim B.

Amazing AI product!

  • October 06, 2023
  • Review provided by G2

What do you like best about the product?
It is really user friendly and I love that there are so many options for avitars, language and asthetic features.
What do you dislike about the product?
I would love to see additional avitars that have accents in their native voice. Most of the voices do not match the avitars. The majority sound Caucasian.
What problems is the product solving and how is that benefiting you?
I hate recording videos of myself and this is saving me!


    Hasnain Zahid

Is used to create and develop AI videos for our organization

  • October 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

I used the central area to help me make AI videos, and it was pretty helpful.

I develop videos for our organization.

What is most valuable?

Artificial Intelligence induced video features are the most valuable.

What needs improvement?

They should indulge in better advertising and also voice modulation features for the videos should be introduced.

For how long have I used the solution?

I have been using Sysnthesia for five months.

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine and a half out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. Presently, three users are using the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support team is good.

How was the initial setup?

The initial setup is straightforward. The deployment took fifteen days.

What other advice do I have?

I rate the solution a ten out of ten, overall.


    Jeff S.

Constant improvements, features and functionality.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Saves time and yields superior results to other solutions.
What do you dislike about the product?
Lack of avatars representing business/professionals.
What problems is the product solving and how is that benefiting you?
Translating text-heavy concepts into digestable content.


    Carrie R.

Easy to use video creation software

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
I love that I can create a video with voiceovers and that it takes very little effort. It is simple and straightforward to use. Triggers are simple to add and easy to time image entry and exit. Our customer service rep is really helpful and its great to have monthly check ins to make sure we're optimizing our use.
What do you dislike about the product?
I don't like that I don't have the option to view all items on the screen and be able to tweak timing.
What problems is the product solving and how is that benefiting you?
Synthesia allows me to create narrated voiceovers in a lot less time. It is beneficial that I can trim videos and add voiceovers on the same screen.


    Forrest McFeeters

An easy-to-install tool that is useful for creating instructional designs for training courses

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

Synthesia's use for me was related to training purposes. With Synthesia, I could create instructional designs for training courses meant for a major corporation, the military, and one of my personal projects.

How has it helped my organization?

My company used Synthesia to help us with compliance training, and it was used to provide feedback during instructional assessments. I have used Synthesia to create introductions for a website on which I was working. I have also used Synthesia for my e-portfolio and to articulate a storyline for an e-challenge project.

What is most valuable?

In Synthesia, the avatars can be an area that can be considered the product's most valuable feature.

What needs improvement?

In Synthesia, there are plenty of areas where improvements are required. The main area of concern in Synthesia stems from its ability to add multiple elements onto a timeline, an area where I feel the product lacks in terms of its intuitiveness and user experience, and I had even complained to the company after it became nonfunctional. Though Synthesia made some changes to get the product working, it still is not as seamless as some other timeline-based non-linear editing software I have used.

I would like to see better use of audio in Synthesia. I think Synthesia's audio component could be drastically improved. There is room for improvement on how the audio part is integrated into a project and how it is manipulated and edited, along with how the volume and placement of the timeline are edited. Once a video is created, that process is kind of convoluted. I think there should be an easier way to determine whether your video is done and, if it needs to be corrected, how to correct it since these areas are not very intuitive. There's not a whole lot of direction available anywhere on how to do things well on the platform.

For how long have I used the solution?

I have been using Synthesia for a year. Speaking about the version, I have experience with Synthesia STUDIO.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a four out of ten.

How are customer service and support?

I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used a program that is very similar to Synthesia called D-IB, which was a lot easier to use. Though D-IB didn't have as many features and content as Synthesia, its avatars were a little bit more authentic and looked a little more real.

How was the initial setup?

The product's initial setup was easy, and it wasn't hard at all. It is just that the product's user experience is not user-friendly.

The solution is deployed on my browser, Google Chrome.

What's my experience with pricing, setup cost, and licensing?

Synthesia is a reasonable and competitively-priced product.

Which other solutions did I evaluate?

The only option I considered during the evaluation was D-IB.

What other advice do I have?

You need to be patient while using the tool. I avoid trying to do any projects that are very complex, especially when the tool's use is in its beginning stages. Maybe in the future, there will be improvements in the tool's GUI and interface. Right now, Synthesia is just for doing easy projects that don't require a lot of complex interaction with the user.

I rate the overall product a seven to eight out of ten.


    Vivian Adegoju

Enhances the aesthetics of my projects and allows me to be more creative

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use it to create training videos. Many of my clients provide me with written content that they want to convert into video format. Some companies provide PowerPoint presentations, while others give me scripts to turn into videos. Clients contact me to produce videos based on their content. But I've also used it for creating TikTok videos, social media content, and even commercial videos and testing.

How has it helped my organization?

As a freelancer, my clients have experienced cost reductions when creating videos. Using AI tools like Synthesia, as opposed to Adobe Premium and similar software, has made video production more cost-effective. This has been well-received by clients and has led to positive reviews.

What is most valuable?

The feature I find most valuable is animation. Compared to other AI tools I've used, like Kaspersky and others, they lack the flexibility and automation that this tool offers. It really enhances the aesthetics of my projects and allows me to be more creative, unlike those other products which are quite rigid and limited in what they can do.

What needs improvement?

One aspect I'd like to see improvements in is the customization of avatars. Often, clients want to use their own faces or company representatives as avatars, but they find the current pricing of a thousand dollars for a custom avatar to be too expensive. This cost is a turn-off for them. I hope you can work on this by either reducing the cost or finding a solution to make it more affordable for users who wish to have a personalized avatar.

One concern is related to the cost, which some clients have raised. The second issue pertains to moderation and time zones. I believe they should address this concern because, recently, during testing, I encountered a situation where customer service was unavailable to manually review a video demo. This manual review process is important to ensure that the video complies with their terms and conditions and doesn't violate any guidelines. The video review process can take around five minutes, and it's crucial to ensure that users are creating content within the specified terms and conditions.

For how long have I used the solution?

I have been working with Synthesia for the past six months.

What do I think about the stability of the solution?

The only issue I've encountered is with video generation. There have been instances where my videos were placed in moderation. I reached out to their customer service, but they were not available at that time. I believe they should improve their customer support's availability and align it with various time zones. This way, they can better assist users when they need it, ensuring that I don't have to wait for an extended period when trying to generate a video for a project.

What do I think about the scalability of the solution?

It is scalable. They offer two, or maybe three, packages. Initially, there were just two: a personal account or membership for individuals and a family plan, which covers around ten seats. They also have an enterprise option for larger teams, accommodating over fifty users. This scalability is useful for various projects. For shorter ones, the personal account suffices. However, for more extensive projects, such as creating long videos, it can be challenging with the limitations of a personal account. In such cases, you might need to contact their support to upgrade your account to an enterprise level, allowing for more effective usage without the need to split the project into smaller segments.

How was the initial setup?

Setting it up is straightforward and user-friendly, even for those who may not be highly tech-savvy. When you sign up, the interface is clear and self-explanatory, making it very easy to use.

What's my experience with pricing, setup cost, and licensing?

I have my personal account. However, when a project requires an enterprise account, I advise clients to get their enterprise accounts, and I work on those. Some clients prefer not to use my account and want me to use their own. In such cases, they provide me with their login details, and I create the videos on their accounts. This setup gives them control and ownership of the content, although it can be a bit tricky if they lack familiarity with the platform. I handle the costs, as well as any new features or enhancements they want to add to their personal accounts. They don't get access to edit the video directly in my account, so I encourage them to use their own personal accounts to have easy access to future edits.

The new pricing is fair and competitive. It compares well to other options on the market. The cost ranges from three dollars to approximately twenty-nine or even thirty dollars, with some specialized packages reaching the thirty-dollar mark.

What other advice do I have?

I will request this from them, depending on their enterprise focus. We are a sizable organization, and I would like to see if they can provide a solution tailored to enterprises. We have been using their platform for remote video production in our central installation business, and it has proven to be cost-effective. It has complemented our cost-saving efforts, as we used to spend a significant amount on both remote and on-premises solutions. Transitioning to their platform has been smooth, and it has worked well for us. If it continues to perform as expected, it might make sense to reduce our dependence on other HES platforms.

Overall I would rate it a nine out of ten.


    Consumer Services

Best AI Video cration tool I have ever used

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Synthesia is truly an impressive tool that revolutionizes the world of video creation. The user interface is so user-friendly that even beginners can effortlessly work with it. What particularly impresses me are the extensive possibilities of avatars and the various languages, making it possible to create suitable videos for any occasion. The variety of available templates is impressive, and regular updates ensure that new content is constantly added. The ability to directly capture your screen in the video also opens up endless possibilities for personalized tutorials. In case you have any questions, the support is always there to fix the issue.
What do you dislike about the product?
It would be great if the tool could automatically translate scripts, but this is expected to be available as a feature very soon. Then, the tool would be 100% recommended for my purposes.
What problems is the product solving and how is that benefiting you?
It seems like the tool has streamlined your collaboration with marketing departments, saving time and reducing costs. The added benefit of easily making adjustments, especially when dealing with recorded individuals, is a significant improvement. The tool appears to have eliminated the challenges you faced in the past, giving you the flexibility to handle things independently. That's a noteworthy enhancement!


    reviewer2288400

A stable solution that can be used to create high-quality learning content videos with different languages and accents

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

We used Synthesia to create videos with different languages and accents.

What is most valuable?

Synthesia gave us the ability to create high-quality learning content quickly.

What needs improvement?

Synthesia is an expensive, high-end product, and its pricing could be a bit cheaper.

What do I think about the stability of the solution?

Synthesia is a stable solution.

What do I think about the scalability of the solution?

Synthesia is a scalable solution. Three learning designers were using Synthesia in our organization. The three people who used Synthesia to build content were on my team. The solution was deployed to 4,000 employees globally.

How are customer service and support?

When we first got Synthesia, we asked the technical support team questions about its functionality, and they were very helpful.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen a return on investment with Synthesia. The solution gave us the ability to create content, which, if done externally, would have cost us four times as much.

Which other solutions did I evaluate?

Before choosing Synthesia, we evaluated other options. We chose Synthesia because its cost, functionality, and service were better.

What other advice do I have?

Synthesia was deployed on-cloud in our organization.

I would recommend Synthesia to other users. Since it's an expensive product, users should consider the cost before choosing Synthesia.

Overall, I rate Synthesia ten out of ten.


    Benjamin Reubendran

A stable solution with valuable AI capabilities

  • October 03, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are using Synthesia to create videos.

How has it helped my organization?

When I need training solutions, it provides training videos.

What is most valuable?

The AI is the most valuable feature.

What needs improvement?

The video part needs improvement.

For how long have I used the solution?

I have been using Synthesia for four months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability depends on the budget.

How are customer service and support?

The technical support team is good.

Which solution did I use previously and why did I switch?

Previously, I used Adobe Suite and we switched as Synthesia because it has AI.

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

I have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution is a little pricey and should be made cheaper.

What other advice do I have?

I rate the overall solution a nine out of ten.


    Leonardo C.

Awesome video creation!

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
As a video creator willing to have a better turnaround time for producing marketing materials, training videos, and corporate presentations, Synthesia has been a game changer. There are many options in the AI marketplace, but this software is a piece of art. The avatar lip-synch is unbeatable, and the studio features are constantly increasing and improving. No one can do better than Synthesia!
What do you dislike about the product?
The only downside is the amount of minutes on a Personal monthly plan, so you have to move to an Enterprise plan sooner rather than later.
What problems is the product solving and how is that benefiting you?
As a small business, the creation of training or marketing videos featuring paid actors or professional video creators can be quite expensive. Using this efficient software tool, the budget can be adjusted and the turnaround time decreases instantly, so you have more time to focus on campaigns, and less costly for your business.