Synthesia
SynthesiaReviews from AWS customer
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Love the personal avatars
What do you like best about the product?
We don't have a huge budget for marketing videos and Synthesia does a great job for us.
What do you dislike about the product?
Would love to see more personal avatars.
What problems is the product solving and how is that benefiting you?
Fits right in with our budget
Professional AI avatar platform
What do you like best about the product?
The platform is incredibly easy to use, with an intuitive interface and a great selection of pre-designed templates that make the video creation process smooth and efficient. The avatars and voice options are high quality, adding a professional touch without needing extra production effort. I also find it really inspirational—it helps bring ideas to life quickly and effectively. Overall, I’m happy to use it and would highly recommend it to anyone looking for a simple yet powerful AI video creation tool!
What do you dislike about the product?
Limited Customization of the AI avatars’ facial expressions and gestures
The pricing feel a bit high, especially for small businesses
Some languages and accents don’t sound as natural as others, which can make it challenging to create truly localized content.
The pricing feel a bit high, especially for small businesses
Some languages and accents don’t sound as natural as others, which can make it challenging to create truly localized content.
What problems is the product solving and how is that benefiting you?
support engaging content
speed up production process
speed up production process
Synthesia is an excellent solution for generating videos with high-quality digital avatars.
What do you like best about the product?
The platform is very easy to use and allows for the creation of professional content. They have a wide variety of avatars with very good facial expressions and varied voices that offer many possible combinations. I use this platform frequently due to its versatility in implementing almost any type of digital communication. Additionally, their customer service is very fast and so far, has resolved all my inquiries.
What do you dislike about the product?
In my region, we communicate with a co-official language to Spanish, which is Catalan. This language is used daily by people, businesses, and institutions. My services are aimed at this market. In Spain, about 6.5 million people speak Catalan.
Although Synthesia offers the CATALAN language, the available voices are very limited and have errors regarding the correct phonetics of the language.
I have created videos in Spanish, French, and English. The voices are very varied, the lip synchronization is precise, and the phonetics are perfect.
Although Synthesia offers the CATALAN language, the available voices are very limited and have errors regarding the correct phonetics of the language.
I have created videos in Spanish, French, and English. The voices are very varied, the lip synchronization is precise, and the phonetics are perfect.
What problems is the product solving and how is that benefiting you?
Synthesia is getting better and better. I started using the platform in the second half of 2024, and it has more and better features and capabilities each time.
Best Video Quality Plataform Avaliable Today but with some points to improve
What do you like best about the product?
I have been using AI and AI Avatars video platforms for business-related projects for some time now. I can affirm that Synthesia have the best video quality output and the most realistic avatars in the industry. Synthesia have also the best in class video editor and the most productive workflow.
What do you dislike about the product?
There are some serious improvement opportunities in the platform.
1) Huge price gap between the self-service Creator plan and the Enterprise + Agency plans. A new plan bigger than Creator and smaller than the Enterprise would be a nice fit for some customers.
2) The creator plan has a very small 360 min videos limit per year. Comparing with HeyGen, Colossyan and others, this is a serious limitation. I also use Colossyan because of this.
3) Shallow and obscure moderation policy. I had blocked videos that have no relation to what is written in the moderation policy page. The worst is the appeal process. If your regular paying customer is asking for an appeal, even if that is the case of really being rejected, the customer should receive some clarification of why the video content was blocked and not just a standard message. Reading a standard denial message, I really felt like Synthesia's answer was: "you know what? I don´t care, I will not render your video and I don´t have time to tell you why". BTW, the video draft is deleted and you lose all your work. Important: I understand the moderation policy is important and should be enforced but the rules of the game must be clear.
1) Huge price gap between the self-service Creator plan and the Enterprise + Agency plans. A new plan bigger than Creator and smaller than the Enterprise would be a nice fit for some customers.
2) The creator plan has a very small 360 min videos limit per year. Comparing with HeyGen, Colossyan and others, this is a serious limitation. I also use Colossyan because of this.
3) Shallow and obscure moderation policy. I had blocked videos that have no relation to what is written in the moderation policy page. The worst is the appeal process. If your regular paying customer is asking for an appeal, even if that is the case of really being rejected, the customer should receive some clarification of why the video content was blocked and not just a standard message. Reading a standard denial message, I really felt like Synthesia's answer was: "you know what? I don´t care, I will not render your video and I don´t have time to tell you why". BTW, the video draft is deleted and you lose all your work. Important: I understand the moderation policy is important and should be enforced but the rules of the game must be clear.
What problems is the product solving and how is that benefiting you?
Professional video creation platform, state of the art personal avatar reducing cost and time on producing video content.
Synthesia has made creating training videos fun and effective
What do you like best about the product?
The suggestions for templates and the use of the AI have been very helpful. I typically start off with the suggestions and then add to it to make it fit what my company needs are for my training videos. The seamlessness of the videos make for a very professional product that I feel proud to present to my teams.
What do you dislike about the product?
The lip sync is still not where it needs to be with the avatars - they are making improvements, but I still am not comfortable using a full screen avatar in my videos because the lip sync is distracting. It needs more English/US voices and avatars - the majority of the avatars are foreign and so it's not as relatable. I use the same avatar (I use the small square of them - not full screen) and the same voice for my videos - I would like more options for the future.
What problems is the product solving and how is that benefiting you?
They are solving the problem of creating interesting, captivating videos for training content. This makes my job easier by saving me time in the creation process - as well as time it would've taken me to research photos/videos to use in my video due to their extensive media supply.
User Friendly
What do you like best about the product?
Synthesia is incredibly user-friendly, even for someone with intermediate tech skills. The platform's intuitive interface makes it easy to create high-quality videos without requiring advanced editing knowledge. What stands out the most is how realistic and engaging the AI avatars look. Their natural facial expressions and lifelike movements enhance the learning experience, making my English teaching videos more captivating for my audience. The AI-driven voiceovers are also clear and professional, ensuring that learners stay engaged and retain information effectively.
What do you dislike about the product?
One limitation of Synthesia is the lack of customization when it comes to AI avatars' gestures and expressions. While the models look realistic, having more control over their body language and facial expressions would make the videos even more engaging. Additionally, the voice options, though high quality, could benefit from more flexibility in tone and emotional variation to enhance the natural feel of conversations. Lastly, the pricing can be a bit high for small creators who are just starting out, making it less accessible for those on a budget.
What problems is the product solving and how is that benefiting you?
Synthesia is solving the problem of expensive and time-consuming video production by providing an AI-powered solution that eliminates the need for cameras and actors. This benefits me by allowing me to create high-quality English teaching videos quickly and efficiently. The AI avatars make my content more engaging for learners, ensuring they stay interested and absorb the lessons better. Additionally, Synthesia helps break language barriers by offering diverse voice options, making it easier to teach English to a global audience without the need for native speakers to be on camera.
Impressive custom avatars
What do you like best about the product?
One of the best things about Synthesia is the ability to use our custom avatars and voice cloning to create content featuring familiar company faces with a quick turnaround. This makes our videos feel more engaging, authentic, and realistic, while also streamlining production. It’s a game-changer for scaling high-quality content efficiently.
Our assigned account representative has been incredibly helpful whenever we've reached out with questions, providing prompt and insightful support. Having a dedicated contact has made it easier to navigate features and troubleshoot any issues quickly.
Our assigned account representative has been incredibly helpful whenever we've reached out with questions, providing prompt and insightful support. Having a dedicated contact has made it easier to navigate features and troubleshoot any issues quickly.
What do you dislike about the product?
One downside of Synthesia is that you can't preview how the avatar's mouth moves until the video is fully generated. This was a bigger challenge when we were on a lower plan with limited video generation minutes, as every revision counted. Now that we're on the Enterprise plan with unlimited generation, it’s less of an issue, but it would still be helpful to have a real-time preview for quicker fine-tuning.
What problems is the product solving and how is that benefiting you?
Synthesia enables us to create video content quickly, which not only speeds up our production process but also significantly reduces the costs associated with in-person video shoots. This efficiency allows us to scale content creation without compromising quality.
Great tool to easily scale video
What do you like best about the product?
User friendly and has AI prompts built right in.
What do you dislike about the product?
Sometimes the video quality of avatars seems clunky. You can’t change voice intonation.
What problems is the product solving and how is that benefiting you?
Creating more engaging content and bringing boring concepts to life.
My favorite tool for generating videos
What do you like best about the product?
Synthesia allows you to generate videos very simply, helping the author both in the setup and execution phases. The support features with artificial intelligence are very powerful. The avatars are very believable and the linguistic intonation is very good. This saves a lot of time without losing quality.
What do you dislike about the product?
Editing the tests present on the individual scenes is not very easy as it requires a lot of attention and precision. Interacting with the controls is not always very intuitive.
What problems is the product solving and how is that benefiting you?
online course creation
Amazing transformation in my sales process using Synthesia Video
What do you like best about the product?
The customizations, flexibility and the professional look and feel. Also love the multi language capabilities
What do you dislike about the product?
When videos are rejected they are deleted. It would be nice to have the opportunity to correct them and re-generate vs. staring from scratch again
What problems is the product solving and how is that benefiting you?
Allows me a professional way to create engaging and custom marketing and sales content quickly
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