Synthesia
SynthesiaReviews from AWS customer
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My mind is blown by Synthesia's AI avatars and how easy it is to create custom videos!
What do you like best about the product?
I like the ability to create my own avatar and how easy and fast it is now for me to create the content that I need.
What do you dislike about the product?
I would like to create the avatar of my from different angles but I can't see how to easily do that. It would be great to have the process more turnkey.
What problems is the product solving and how is that benefiting you?
It's making it much more efficient to create my courses. It's saving me time and energy. And it's creating more flow in my work which makes me happy and keeps me fulfilled.
Synthesia has made video creation great!
What do you like best about the product?
Synthesia has helped me to create engaging videos for my current and future clients. Synthesia has great templates, and has the ability to create great scripts for you.
What do you dislike about the product?
The voices for the ethnic characters need a little more authenticity
What problems is the product solving and how is that benefiting you?
When I lack an idea for a video, Synthesia has the ability to take some of the bullet points that I would like to cover, and they are able to bring those bullet points to fruition.
Great Software
What do you like best about the product?
Easy to use and great looking results!!!
What do you dislike about the product?
Nothing, its very very good and just what I need
What problems is the product solving and how is that benefiting you?
Helps me create instruction videos easily
Streamlined video production with AI generated content
What do you like best about the product?
It's very easy to use Synthesia once you use the correct browser (not everything seems to work in Firefox, but it's all OK in Google Chrome). The AI generated content and templates give you a good starting point to then fine-tune and tweak from, saving time and effort. There is a good selection of avatars to choose from, some of them are better than others. I create a lot of eLearning content and the videos integrate with Articulate Storyline and Rise very easily. Sometimes I use Adobe Premier Pro after producing a video to add to the end result. Customer Support has been exellent using the chat feature (thank you Lillian). It's easy to get started with. I tend to use Synthesia fairly irregularly, depending on the job list I have at that current time, but it is easy to get back into after a little while.
** Update, 28/4/25 **
I have recently completed a job involving the creation of a custom avatar. The build for this was in conjunction with a professional video production company in order to get a perfect green screen and high quality audio for the avatar. The results from this have been absolutely amazing, showing how good this technology is becoming and how fast it is progressing. Updates to the platform are regularly dropping and it's pleasing to see that costs are not sky rocketing at the same time.
** Update, 28/4/25 **
I have recently completed a job involving the creation of a custom avatar. The build for this was in conjunction with a professional video production company in order to get a perfect green screen and high quality audio for the avatar. The results from this have been absolutely amazing, showing how good this technology is becoming and how fast it is progressing. Updates to the platform are regularly dropping and it's pleasing to see that costs are not sky rocketing at the same time.
What do you dislike about the product?
I'd like to get my avatars to move more, for example, turning side on, holding props such as a stick to point at, or see them typing on a laptop, holding a phone etc. etc. Not all of them have any hand gestures and some look a bit robotic.
What problems is the product solving and how is that benefiting you?
Other video platforms don't help me to create the content (script) as much as Synthesia. This saves time and effort.
Great. I cannot ask for better!
What do you like best about the product?
It is really easy to use and it is very smart.
What do you dislike about the product?
Nothing. Synthesia is great. I don't see where could be improved.
What problems is the product solving and how is that benefiting you?
Presentation, e-learning
Tripled our enablement content productivity
What do you like best about the product?
Really simple interface and provides plenty of sharing/export options.
What do you dislike about the product?
The voice cloning results were disappointing, but I recognise the awesomeness of this tool.
What problems is the product solving and how is that benefiting you?
Creating engaging training material on tight deadlines is challenging - synthesia has completely mitigated that.
Real-life videos in minutes!
What do you like best about the product?
There are options, in terms of voices and visuals. Graphics that are being made have animation options, in-app video edit/trim options, and background music to set the tone of the video. Synthesia is user-friendly and intuitive. The videos can easily be integrated on any platform/medium.
What do you dislike about the product?
It is very expensive. Working in AI, the most evident thing is the heavy competition that arises in an overpriced segment. While the technology used is widely available, technology providers are not into gatekeeping.
What problems is the product solving and how is that benefiting you?
Creating explainer videos without involving time or resources. It also includes the linguistic advantage and helps to navigate a multi-lingual and global workforce.
Efficient and effective training tool
What do you like best about the product?
> the ease of desigining a training video presentation - easy to use online software
> the integration of AI into the platform to 'auto design' a training module based on existing documentation
> use of the tool provides fast and efficient training solutions vs. the 'usual' method of arranging training video logistics
> the integration of AI into the platform to 'auto design' a training module based on existing documentation
> use of the tool provides fast and efficient training solutions vs. the 'usual' method of arranging training video logistics
What do you dislike about the product?
I wish there was a dedicated ipad or iphone app to view /edit.
What problems is the product solving and how is that benefiting you?
Saving time, money and other resources from other traditional forms of training
Broken moderation system; "uncanny valley" personal avatars, and poor customer service
What do you like best about the product?
The studio avatars they provide are decent. Only a couple of them proved to be accuate enough to feel comfortable with posting on social. The templates provided were ok.
What do you dislike about the product?
The Personal Avatar engine is not ready for prime time. Despite hours of attempts, we were unable to get anything that was usable. Often, it was just a hilarious, ugly mess.
The moderation system is completely broken. If you are promoting anything that uses particular keywords like "therapist", your video will be automatically rejected with no explaination in about 2 hours, followed by threatening automated emails from their team. It is impossible to reach anyone about this, and they refused to explain why our videos kept on getting rejected. Often it was just the removable of a key phrase like "therapist" that made a video get approved, but this was clunky and difficult to handle.
When requesting a refund due to the bad experience, they refused, claiming their policies prevent all refunds.
The moderation system is completely broken. If you are promoting anything that uses particular keywords like "therapist", your video will be automatically rejected with no explaination in about 2 hours, followed by threatening automated emails from their team. It is impossible to reach anyone about this, and they refused to explain why our videos kept on getting rejected. Often it was just the removable of a key phrase like "therapist" that made a video get approved, but this was clunky and difficult to handle.
When requesting a refund due to the bad experience, they refused, claiming their policies prevent all refunds.
What problems is the product solving and how is that benefiting you?
We are no longer using Synthesia
Recommendation
What do you like best about the product?
The videos to be created have a very high quality. The Pro version offers many personas and many voices. The support team responds quickly and is very helpful.
What do you dislike about the product?
Nothing has been noticed yet, currently we are very satisfied with the product.
What problems is the product solving and how is that benefiting you?
We use Synthesia for teaching.
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