Hevo Data Pipelines
Easy to Use, Great Value, and Top-Notch Support
Data pipelines have automated event insights and now streamline secure customer workflows
What is our primary use case?
Hevo is mainly used for data integration purposes, and I use it to form a pipeline or a gateway where data is collected from various data collection platforms or sources.
Hevo is a data integration platform that I use as a gateway and connector when data is collected from various sources and platforms such as CRM or sales and marketing platforms, and it helps transfer my data into various storage platforms such as Google BigQuery. It ensures that the integration of my data is efficient, allowing various users to utilize it effectively in an automated manner.
A specific example I can share is when we hold events to map customer support or marketing trends, where we meet potential clients or participate in exhibitions, collecting their data and onboarding them with their preferences. With this information, we store it for future reference, enabling background checks when clients return or when engaging with them.
Another key use case for Hevo is the ETL process, which simplifies how my teams handle data by providing prebuilt connectors and an easy interface for creating pipelines, allowing engineers or analysts to move data faster and efficiently execute data recovery processes.
How has it helped my organization?
Hevo has positively impacted my organization by ensuring excellent usage of collected data, which is utilized in various workflows, including sales and marketing and customer relationship management, ultimately helping me serve clients better. It has also simplified my data management and improved data security by creating a clear pathway from collection to usage.
I have observed various unique outcomes attributed to Hevo, including reduced costs due to the efficient data integration process that avoids manual methods and automation, which leads to time savings and better data consumption for informed decision-making.
What is most valuable?
Hevo offers several unique features, such as simplicity of usage with an easy-to-access interface, which reduces the need for specialized expertise in small organizations. It also decreases the workload involved in data engineering, allowing technical teams to focus on other tasks. Moreover, it is a scalable platform that can easily adapt as workloads grow.
The simplicity of Hevo's interface significantly impacts my processes, enabling less technical employees to easily navigate the training manual and quickly adopt the platform, thus reducing training and onboarding time.
Hevo's recovery abilities and monitoring capabilities are noteworthy, as the recovery process is instant and uncomplicated, with efficient monitoring of data integration.
What needs improvement?
There are areas where Hevo could improve, particularly regarding its cost structure, as the pricing is based on usage and the advanced features can become costly for startups that are not well-established. Additionally, the lack of flexibility in building gateways and pipelines limits customization options.
Furthermore, despite the simplicity of Hevo, technical knowledge is still needed for monitoring and ensuring the pipelines and connectors function efficiently, particularly in implementing the ETL process and managing data recovery accurately.
For how long have I used the solution?
I have been using Hevo for the last three and a half years.
What other advice do I have?
I would rate this product highly based on my experience with it.
Hevo Frees Up Data Engineering Time with Genuinely Helpful Support
Easy Setup and Integrations, but Timeouts and Limited Control Hold It Back
Centralizes customer data for fast analytics but has struggled with many concurrent data pipelines
What is our primary use case?
I can give you a specific example of how I use Hevo to move data between databases and Snowflake. We had one software application that had over 500 customers; however, that application, even though it was a SaaS app, had one Azure SQL Server database per customer, and in those databases, there were four different schemas. I needed to get that data from that application, as well as data from other applications using different databases, different public clouds, and different infrastructure into Snowflake. Using Hevo, I tested that it worked well to move data, made four pipelines for one database manually, and then scripted that using the Hevo API to create effectively 2,000 pipelines for this one application. We had all the data from 500 Azure SQL Server databases with a similar structure into a single Snowflake data warehouse, transforming some of the data to prevent it from overwriting itself from all the different customers.
This specific example illustrates how I effectively used Hevo for that application with 500 Azure SQL Server databases, four different schemas in each database, making 2,000 Hevo pipelines, turning on change tracking in the source database, specifying the tables and fields needed, mapping it out to our destination data warehouse in Snowflake, and letting those pipelines run.
What is most valuable?
The simplicity and fast setup of Hevo significantly benefited my team and organization because we didn't run into challenges while getting started, although we did hit some limits later. We managed to get started very quickly without any challenges. That simplicity and fast setup were crucial as we struggled with other tools that were costly and complicated. We tried to work out how to use AWS tools to get data from some databases, but many of their options weren't available via the GUI, requiring extensive scripting knowledge. Hevo enabled us to sign up and seamlessly go through the steps of connecting our source database and setting up our destination. While other products had complexity and high costs, Hevo made it super easy to get started and moving.
The documentation of Hevo was good, providing clear step-by-step guidance on what to do for specific source or destination systems to be ready for moving data around.
Hevo positively impacted my organization by allowing us to move data quickly and easily, enabling us to focus on our real challenge: performing analytics and reporting out of Snowflake with all customer data centralized despite using various applications. Hevo allowed us to prioritize our analytical work and minimized my time spent on data movement, which typically is a complicated and lengthy process.
I don't have specific metrics or numbers, but I can say we saved time because we were struggling with other products; we had spent weeks trying to work out AWS Glue and other tools. With Hevo, we got it done quickly, saving a massive amount of time in setup, testing, and going live. It let us focus on analyzing data instead of moving it. Although I don't have quantifiable metrics, it's clear that it saved us considerable time, and while it didn't impact employee needs, it definitely freed up significant resources.
What needs improvement?
Additionally, the API was slower to release compared to the user interface and was not feature-complete, which was frustrating. That said, Hevo actively worked on bridging many gaps. Overall, these were significant pain points I encountered.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How was the initial setup?
I don't have precise metrics, but I can say we saved time with Hevo, getting started quickly. We spent several weeks trying to make alternate products work, but with Hevo, we were up and productive within an hour, which saved us a substantial amount of time. The ongoing maintenance was minimal, so we could focus on analytical and reporting tasks without needing to consider the data movement logistics. Hevo facilitated that process, but I don't have any quantifiable numbers.
Which other solutions did I evaluate?
What other advice do I have?
Hevo didn't have any AI capabilities, so I cannot comment on its accuracy and reliability of output.
Hevo is deployed in my organization as a SaaS application on whatever infrastructure Hevo operates, which I assume is the public cloud.
My advice for others looking into using Hevo is to use it to test out your concept. Hevo is a great tool for that purpose.
I would rate this product a 7 out of 10.
Empowered Our Data Pipeline with Outstanding Support
Responsive Support, Easy Setup, and Plenty of Database & API Integrations
Streamlines ETL with Responsive Support
Easy Pipeline Setup, Great Performance, and Outstanding Hevo Support
Performance is great and usually reflects the data freshness provided by the connected platform.
Hevo makes making data pipelines a breeze
There's a wide variety of supported data sources and destinations like RDS and Snowflake which is what we use in our tech stack. Setup is really simple and live chat support is very responsive in the rare instances where further assistance is needed. We have all kinds of different use cases that are surprisingly supported, such as even a Google drive spreadsheet which enables data needs from even non-technical teammates.
Another poor experience is if things really are not going well an often suggested solution is to run a whole new historical load which can take a very long time to resolve for large data sets.