RingCentral
RingCentralReviews from AWS customer
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The way our company talks
What do you like best about the product?
We use ring central for all our meetings. It is easy to schedule, consistent, and everyone in any office is able to join in.
What do you dislike about the product?
It on the first few weeks of use was not super intuitive and I wish some functions were clearer but overall super great.
What problems is the product solving and how is that benefiting you?
How to keep people in three offices communicating easily
Recommendations to others considering the product:
Its really easy to use and they have great customer service
Valuabe Part of Our Company
What do you like best about the product?
I like the ease of use. The ability for my whole team to have access to it both online and the app. It is geneally user intuitive to set up.
What do you dislike about the product?
I am often frustrated by their customer service department and sometimes how hard it is to get support.
What problems is the product solving and how is that benefiting you?
My team is always accessible wether at their desks (remotely) or on the go. Additionally - the reporting allows us to measure success of the team
not a fan at all
What do you like best about the product?
when it works, i can have my meetings. but i don't like it and prefer not to use it.
What do you dislike about the product?
despite following the directions, i often has issues when administering meetings. i has gotten to the point where we have to test it before every meeting. sometimes we can't login or our meeting attendees can't connect. it's not easy to use like its competitors.
What problems is the product solving and how is that benefiting you?
we are able to do a screen share on trainings for clients
Recommendations to others considering the product:
their support often does not understand what i need and the product as a whole does not stack up with its competitors. if you have to use this, you will need to have a lot of patience.
Great VOIP solution for the on the go office
What do you like best about the product?
love the mobile application and integration with Zapier
What do you dislike about the product?
the interface could be a bit cleaner looking
What problems is the product solving and how is that benefiting you?
being available in my office without being tied to the office
Recommendations to others considering the product:
easy to use second line that allows texting to the office phone
office phone system
What do you like best about the product?
app allows users to work remotely using the same office number able to send and receive text messages .
you can check voicemail ,send text, and make calls from anywhere with the same office number , personal cell on your desktop
you can check voicemail ,send text, and make calls from anywhere with the same office number , personal cell on your desktop
What do you dislike about the product?
menu can be confusing at times but once you learn how to navigate it , it is easier and they have a great customer support to help wait times can be long to get a rep on the phone.
What problems is the product solving and how is that benefiting you?
office phone system
Recommendations to others considering the product:
yes
Ringcentral Meetings Love it
What do you like best about the product?
With RingCentral it allows me to go to meetings with co-workers that are in different states without having to leave my state.
What do you dislike about the product?
I really don't have any dislikes for RingCentral.
What problems is the product solving and how is that benefiting you?
We have meetings about how many claims we are processing and in the meeting we can all look at statistic charts without having to be in a physical meeting room.
Amazing way to communicate
What do you like best about the product?
What I love about the program is that your able to receive text messages from claimants as well as track down the incoming calls and outgoing.
What do you dislike about the product?
I do dislike that you can't hear your the phone number first when checking your voicemail. Another feature I don't like is that if you delete a voicemail from the ring central website it deletes it from your inbox on your actual phone.
What problems is the product solving and how is that benefiting you?
Better communication for people who can't call they are able to text.
Ring central office
What do you like best about the product?
I like that we can text as well as pick up calls and fax.
What do you dislike about the product?
Drops calls, in our system of no extensions and collective workflow, the connection seems shaky as there a re multiple devices connected to the same line.
What problems is the product solving and how is that benefiting you?
We are accepting phone calls from patients and attmepting to give them a call back when calls are missed.
Great User Experience
What do you like best about the product?
Simple way to connect with large and small groups
What do you dislike about the product?
I dont like the auto-fuctionality of adding events to your calendar. There should be a way to not automatically do this.
What problems is the product solving and how is that benefiting you?
Connecting with our team for daily, weekly, and monthly conversations
ringcentral, calling, faxes and more
What do you like best about the product?
I like how we are able to send and receieve faxes in pdf form. It makes everything paperless and so much easier to track
What do you dislike about the product?
I dislike how long it takes sometimes, And when it comes to calling it can be unreliable, often dropping calls
What problems is the product solving and how is that benefiting you?
We solve the problem of using paper fax. By saving it directly into the computer we are able to save time and clutter.
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