RingCentral
RingCentralReviews from AWS customer
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RingCentral is a user friendly resource every office should utilize.
What do you like best about the product?
I like the ability to block solicitor or robocalls from our call log. We recently uploaded a custom mp3 as our company hold music and the whole process was easy start to finish. Fax is still a relevant form of communication especially when it comes to sending proofs of brochures or for invoicing purposes.
What do you dislike about the product?
I don't like how it separates the phone system and the users.
What problems is the product solving and how is that benefiting you?
RingCentral Fax allows us to communicate with clients more quickly.
Recommendations to others considering the product:
All offices should utilize this feature! It is user friendly and efficient.
Ring Central has consistently served my needs.
What do you like best about the product?
I like that it all runs through it's own system. No one ever receives my direct number. The app is also very helpful and makes things easier on my smart phone.
What do you dislike about the product?
Sometimes the call does not come through the app so it looks like a regular phone call from an unknown number. This causes me to ignore calls i need to take.
What problems is the product solving and how is that benefiting you?
The app on my smartphone is a real benefit. Not having to give out my number is nice.
Not great
What do you like best about the product?
Ring Central has not fixed all our VOIP problems but it does allow up to have calls on our cell phones. It has improved some in sound clarity but it's still kind of weird.
What do you dislike about the product?
I don't like how you can't tell if it's ring central call or a call to my personal number
What problems is the product solving and how is that benefiting you?
It got rid of our office phone.
Good service for sending quick faxes
What do you like best about the product?
How easy it is to use service, can sand and receive fax documents without having to pay for extra fax number.
What do you dislike about the product?
How many steps it takes to fax a document. I wish there was a way to have RingCentral access your scanner/copier for easy fax uploading.
What problems is the product solving and how is that benefiting you?
Getting important documents faxed over to suppliers, vendors and customers.
Granted mobility within connectivity
What do you like best about the product?
RingCEntral has given our staff greater mobility within their day to day tasks since they are no longer tied to land lines at their desks. It also has given them the opportunity to control hours that they are on call.
What do you dislike about the product?
Because it is internet based- if the power or internet goes out, so do our phone lines.
What problems is the product solving and how is that benefiting you?
Better in office connectivity as well as quicker and more effective communication with clients.
Very Convenient
What do you like best about the product?
I like that ringcentral fax lets me scan and fax electronically, while scanning my documents it enables me to store the document in the clouds. It really simplifies my work load.
What do you dislike about the product?
Although it's convenient, there are times where I do have to reattempt the fax multiple times for the fax to actually go through.
What problems is the product solving and how is that benefiting you?
Efficiency.
Ring Central for teleconferences and weekly meeting.
What do you like best about the product?
This service provides excellent digital and mixed media resources for weekly meetings.
What do you dislike about the product?
The app for the phone service is spotty and sometimes fails.
What problems is the product solving and how is that benefiting you?
Keeps colleagues in touch with good audio and sound quality.
Fax software, it's works, nothing fancy
What do you like best about the product?
Yup, it just works. Import a doc, type the number, hit send. Nice to use software instead of standing over a machine, waiting for it to finish. Nice that everyone, via their DID, gets their own fax number, no looking through every received fax to figure out who it's for.
What do you dislike about the product?
If you use the RingCentral app, you already know it's kind of a mess. A bunch of things crammed into one, vague icons, just not the easiest to maneuver around in.
What problems is the product solving and how is that benefiting you?
sending and receiving faxes
A perfect fit for our needs
What do you like best about the product?
I like best that it allows us to not actually have to use a physical fax machine. We can just upload PDFs and it will fax it where it is needed without us having to actually print the document, walk over to the fax machine (which is far from my office). It reduces interruptions into the flow of what i'm doing. Love that there are tons of cover sheets to choose from as well.
What do you dislike about the product?
I have found that they don't always go through but that's the same with any fax machine. Nothing else really comes to mind that I disklike.
What problems is the product solving and how is that benefiting you?
Prevents interruptions in my day from having to get up and walk over to our actual fax machine. I like that my phone, texts and fax are all in one hub. When faxes come in, it goes to my email which is where I spend a good amount of my day already.
Recommendations to others considering the product:
use it with all of their other products is even better. The phone, texting, meetings etc.. I use it on the softphone on my computer so EVERYTHING is in one place and it's great.
RingCentral is Very Hard to Work With
What do you like best about the product?
Their easy sign up and use of procduct.
What do you dislike about the product?
They have the worst implementation & support of any saas product.
What problems is the product solving and how is that benefiting you?
Voip, and organizing a central phone system.
Recommendations to others considering the product:
Use another platform, god forbid you have an issue.
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