RingCentral
RingCentralReviews from AWS customer
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Great Product & Customer service
What do you like best about the product?
Customer Service, IT assistance and easy to use.
What do you dislike about the product?
Price, contract length and phone call quality
What problems is the product solving and how is that benefiting you?
Complete phone voip service.
RingCentral is a best application for calling and texting
What do you like best about the product?
we are usingRingcentral more than 2 years and its best for calling and texting.
What do you dislike about the product?
The application size is big. The ringcentral should reduce the size.
What problems is the product solving and how is that benefiting you?
Before the RingCentral we were using Vonage business and there was noise issue with the Voange. Then we were shifted to RingCentral and its great application . I will recommend to use this ,as its nice application for calling and texting.
RingCentral is good application for calling purpose
What do you like best about the product?
Ringcentral is good application for calling purpose.
What do you dislike about the product?
The application size is big. RingCentral should be reduce the size
What problems is the product solving and how is that benefiting you?
We were using Vonage and the sound clearity was not so good. Now RingCentral has solved our issue. The uptime is 100 %
Happy Small Business Client
What do you like best about the product?
Easy to use, clear voice calls, and nice user interface. Getting the support you need is also a plus.
What do you dislike about the product?
The number of SMS transaction is very low. Have to pay extra after exceeding.
What problems is the product solving and how is that benefiting you?
Client communication is the number one benefit we are getting. Next will be ease of communication between teams by using team chat feature.
Really good VoIP service.
What do you like best about the product?
The ease of use for all users and the manageability of the system.
Also, the add-in for Microsoft Teams is really useful.
Also, the add-in for Microsoft Teams is really useful.
What do you dislike about the product?
Don't really have anything that I dislike about the system.
What problems is the product solving and how is that benefiting you?
The cost effectiveness of the system and its ease of use for all employees.
Easy, intuitive, and integratable
What do you like best about the product?
It is very intuitive and does not require much training. The functionality is pretty obvious when you are using the system
What do you dislike about the product?
The hardest thing I have come across so far was how to set a temporary voicemail. It is somewhat annoying that it has to be done on the web and not in the app.
What problems is the product solving and how is that benefiting you?
It is very convenient to have a text option
Miles T. is the best!
What do you like best about the product?
Miles is the best thing about RingEX. The services work as expected but anytime we need to make a change to our account or need help with the registration processes, Miles has all of the answers!
What do you dislike about the product?
We did have to spend hours on the phone with representatives that were little to no help before we were fortunate enough to be helped by Miles.
What problems is the product solving and how is that benefiting you?
All of our systems are under the same server. It is great.
Great phone system
What do you like best about the product?
It is easy to naviagate the phone, the staff when I call in is very helpful.
What do you dislike about the product?
The ring Central website is a little hard to work with but once you get the training, you will easily be able to work thru it.
What problems is the product solving and how is that benefiting you?
nothing at the present moment.
Great Solution, and Even Better Transition Support
What do you like best about the product?
We needed to migrate our existing phone service, but were not sure if it would work out. Ended up being better than expected, and the solution is so robust. Great onboarding training that helped make it that much easier to implement.
What do you dislike about the product?
nothing at all that I can think of. Everything meets our expectations.
What problems is the product solving and how is that benefiting you?
We needed a solution that would allow us to transfer our existing business phone number, which many clients have. The issue was not having extension numbers for employees in the past, making it difficult to have anyone contact individual employees. We wanted to remove the use of cell phone numbers, and have a standard with one business number. RingEX accomplished all of those concerns.
Great Phone System Solution!
What do you like best about the product?
No hardware needed, great customer support, and easy to navigate. The implementation process was a breeze. The team got us up and running quickly, and porting over all our existing numbers was very easy and quick with very little to no interruption to the workday. With 1 phone system for the whole team, whether they work remotely at home, out in the field, or here in the office, transferring calls is as easy as typing a few keystrokes, and it's off.
What do you dislike about the product?
Sometimes there are too many options to fulfill a need, and I lose track of where I can make adjustments.
What problems is the product solving and how is that benefiting you?
Connects all users in one integrated phone system and makes it easy to record and track calls through the Admin dashboard.
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