RingCentral
RingCentralReviews from AWS customer
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Best Service Provider
What do you like best about the product?
My Help during SMS TCR registration . It was awsome . Mr Nick Clark , Helped me and answer my emails for more than 3 months and He answered each single email . During my more than 25 emails conversation .
What do you dislike about the product?
Not really . I never had any event to memorize during these 12 year
What problems is the product solving and how is that benefiting you?
Faxing , Call recording etc
RingCentral is a good application for calling purpose
What do you like best about the product?
The RingCental is good solution for calling purpose. we are very happy with RingCentral
What do you dislike about the product?
I don't think there any dislike about RingCentral
What problems is the product solving and how is that benefiting you?
we are making call to candidates and RingCentral given us a good solution for calling in United state of America
The application is working great
What do you like best about the product?
No downtime . always working. and easy .
What do you dislike about the product?
application size is big .if you reduce.
What problems is the product solving and how is that benefiting you?
the calling problem has been solved using RingCentral.
Stable reliable solution
What do you like best about the product?
Versatility, customization. Robust admin control and at the same time easy interface
What do you dislike about the product?
Reliability in some ways, deactivation that requires to activate yet again
What problems is the product solving and how is that benefiting you?
Easy solution for quick calls setup
good application for use . No downtime . Everytime its working fine. We are using this application
What do you like best about the product?
Uptime is very great . the uptime is 100 %
What do you dislike about the product?
Heavy application. app size is big and its almost 300 MB
What problems is the product solving and how is that benefiting you?
calling issues has gone solved.
RingCentral has been great, systems are reliable, Lines you can set up are customizable.
What do you like best about the product?
I appreciate how many options are available to each line, whether it's setting up a voicemail rule, or changing users, the admin portal has a lot of options and even if they are confusing, Customer support is always available. I personally prefer working with Myles, He's professional, efficient and friendly and solves the problem every time.
What do you dislike about the product?
I'd say that the call wait times are sometimes longer than I'd like them to be.
What problems is the product solving and how is that benefiting you?
The newer features being implemented maybe something my company checks out once they are available, but we haven't had any major issues to "Fix".
had a bumpy start but overall has been a great move
What do you like best about the product?
ease of calling from any device, phone, computer, smart phone.
What do you dislike about the product?
its an expensive option compared to some other (inferior) options.
What problems is the product solving and how is that benefiting you?
we now have the ability to have our call center make and receive calls easily. our office staff is able to work remotely very easily with the phone number being portable.
Great platform with lots of valuable features
What do you like best about the product?
RingSense is one of the coolest features of RingEX. It is easy to use and gives great insights into your calls.
What do you dislike about the product?
Salesforce integration could use some work to allow the full feature set of RingSense.
What problems is the product solving and how is that benefiting you?
It allows for salesman to sell and not worry about taking notes as the AI assistant does that for you.
Ease of use
What do you like best about the product?
It is quite easy to use and settings can be changed according to your needs. The video and audio call quality is quite good. Support is easy to reach.
What do you dislike about the product?
It is great but sometimes there are issues with the calls incoming and breaking sounds which can normally be resolved very easily but calling support.
What problems is the product solving and how is that benefiting you?
it is helping us to manager calls and IVRs very easily. The system is quite easy to use.
Excellent Product and Top Notch support
What do you like best about the product?
RingEX has made communications for our firm extremely simple. Adding new user is a breeze and only takes a few minutes. User can install a desktop and mobile app so they are always available. Texting is also easy to use and the fax service is helpful to have.
The biggest plus as the IT admin for our firm is the wonderful tech support. I use the chat for support whenever I need help and the agents are all very knowledgeable. Most issues are solve in a matter of minutes.
The biggest plus as the IT admin for our firm is the wonderful tech support. I use the chat for support whenever I need help and the agents are all very knowledgeable. Most issues are solve in a matter of minutes.
What do you dislike about the product?
There is nothing that I dislike about RingEX.
What problems is the product solving and how is that benefiting you?
It handles all of our communication needs.
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