RingCentral
RingCentralReviews from AWS customer
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RingCentral is a fantastic solution for companies that want full control over their Phone System
What do you like best about the product?
I like that there are more features being rolled out such as the AI Note taker. These types of roll outs make the app worth it as we grow as an organization with increasing needs and changes.
What do you dislike about the product?
I dislike that customer support is a long tedious process which sometimes does not yield results despite having to call them. I would prefer to email them a ticket and have a response with an answer within 24 hours.
What problems is the product solving and how is that benefiting you?
It is allowing us to take control of our systems without having to go through a third party to implement changes immediately and gather data and analytics on our call volume which is important internally for hiring purposes as well as marketing purposes.
Ring Central is the Best
What do you like best about the product?
Its easy to use hd voice quality and smooth, it is used in customer support help, human friendly and everyone can understand this and use it as their dialer and for mainting records as well
What do you dislike about the product?
its a little bit pricey subscribtion plans are high a little
What problems is the product solving and how is that benefiting you?
Connecting me easily to every state in USA
I really like th estreamlined process.
What do you like best about the product?
The pricing and features have been a great selling point.
What do you dislike about the product?
The multiple people the order has to go through in order to get quote sent.
What problems is the product solving and how is that benefiting you?
On Prem phone system replacement, feature rich Voip. Sales are increasing,
Makes calling easier!
What do you like best about the product?
Good system for VOIP phones to make the calling experience better and more enjoyable to use.
What do you dislike about the product?
Can be a learning curve when starting out to use.
What problems is the product solving and how is that benefiting you?
Solving the problem of getting phones calls to where they are needed to go.
Excellent soft phone provider
What do you like best about the product?
We have been using RingCentral daily for about a year. The call quality is superb, and the platform is very easy to navigate and implement. Both the sales and technical support teams are friendly and patient. Additionally, the pricing is reasonable and offers great value.
What do you dislike about the product?
Ring centrla do not offer sms services in Australia however it was not essential for our business
What problems is the product solving and how is that benefiting you?
We are an outsourcing company which providing services from a different contry. RingCentral enables seamless communication from any device, anywhere, with cloud-based tools that support remote and hybrid work models
It works
What do you like best about the product?
The system allows tranfer between different devised, quick chats with coworkers are easy, meeting scheduling and video meetings work well.
What do you dislike about the product?
I haven't found any downsides to the product.
What problems is the product solving and how is that benefiting you?
It makes communication easy making my job easier.
Reliable & Generally Great for Inbounds
What do you like best about the product?
The inbound calls that come in are relevant over 90% of the time, making it simple to connect. They also do a great job funneling calls location to location
What do you dislike about the product?
It is not the easiest to dial on. We use it only to a limited extent.
What problems is the product solving and how is that benefiting you?
This is our reliable phone interface we count on everyday.
Great for my business
What do you like best about the product?
RingCentral makes it easy to call and text my customers anywhere I am with there iOS app
What do you dislike about the product?
I do not like that there is a limit of texts I can send per day
What problems is the product solving and how is that benefiting you?
I can set up users all over the world
Longtime user - Great for small or large businesses
What do you like best about the product?
I like the options to customize. That's helpful in making it fit our needs. The support is excellent, too. So, if I get stuck, I can reach out and get the help I need.
What do you dislike about the product?
I haven't found any yet. It's been the best product I've used to date.
What problems is the product solving and how is that benefiting you?
I feel like RingEx addresses our need to connect with clients.
Superior Customer Service
What do you like best about the product?
The customer service is the best of the best. When you call you get an answer, and they will work with you until you are satisfied as a customer.
What do you dislike about the product?
RingCentral has the products, service and professionalism that I like in doing business. There isn't anything that I dislike.
What problems is the product solving and how is that benefiting you?
Productivity, efficiency, cost and minimizing the need for multiple platforms.
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