RingCentral

RingCentral

Reviews from AWS customer

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External reviews

1,300 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Karishma J.

RingCentral is working nice for calling and texting

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
The calling feature and recording calls are the great features . They also provides 100 % uptime.
What do you dislike about the product?
I dont think they have any things to dislike.
What problems is the product solving and how is that benefiting you?
calling and texting solution they have solved our problem.


    Arun K.

Good solution for calling and texting

  • May 31, 2025
  • Review provided by G2

What do you like best about the product?
Call quality is nice and there is no any problem.
What do you dislike about the product?
I dont think there is any dislike option. all is good.
What problems is the product solving and how is that benefiting you?
calling and texting is the good solution . They have solved our problem.


    Katie N.

Efficient and Reliable Communication Solutio

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
RingEX has streamlined communication for both personal and professional use, making collaboration smoother and more accessible.
What do you dislike about the product?
Occasionally, certain advanced features require additional setup or troubleshooting, and there are times when call quality fluctuates depending on network stability.
What problems is the product solving and how is that benefiting you?
- Fragmented Communication: By combining phone, messaging, and video, RingEX eliminates the hassle of switching between multiple tools.
- Remote Work Challenges: Provides a reliable way for teams to stay connected, ensuring productivity regardless of location.


    Eugene M.

Great Platform

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
The options are great and fair prices for the services
What do you dislike about the product?
I have not had anything I do not like. The service has been great.
What problems is the product solving and how is that benefiting you?
I am able to reroute incoming calls and not miss any calls. I am also able to record the phone calls for better support.


    Christopher D.

RingEX, great product with excellent depth

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of setup, we were up and running with a short deadline. There is a depth of features that fulfill needs as you grown the program. Reporting is very good with the advanced package. Support has been excellent, especial with complex solutions.
The option to use AI voice or use your own is a really nice feature. You can create a library of recordings to pull from.
Competitively proced
What do you dislike about the product?
Its a lot to navigate, as it is feature rich. Online help could be improved. The consulting firm that does the implementation (optional) is nowhere near as knowledgeable by a far amount than RingEX. Granted some of what we did was complex, as we are using it for 24x7 call rounding based on time.
What problems is the product solving and how is that benefiting you?
Replaces a live person and after hours answering service


    Manali S.

Best application for calling and texting

  • May 24, 2025
  • Review provided by G2

What do you like best about the product?
The calling and the text features are nice. They have 100 % uptime .great application.
What do you dislike about the product?
I think there is no any things for dislike.
What problems is the product solving and how is that benefiting you?
We were using Vonage business but the sound was no good. RingCental has given us a better solution to solve our problems . Thanks Ringcentral.


    Manufacturing

Can't be happier!

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Well rounded features, including app. Integrates well with major platforms and allows desktop phones. It also includes easy to use video conference feature which resembles to Zoom a lot. I also really like their customer support.
What do you dislike about the product?
So far I'm happy with my experience and don't have anything to complain about.
What problems is the product solving and how is that benefiting you?
RingEX helped me solve multiple issues such as: multi-account integration with our deskphones, they've also guided me to get approved for my SMS with TCR registration.


    Raquel V.

Cleanness of the messaging system.

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the Cleanness of the messaging system. Most useful tools like Chat one-on-one or in groups, Share files ,Track conversations ,Manage tasks. Everything is in one app, so your team can quickly switch from chat to a call or video.
What do you dislike about the product?
Occasional App Bugs or Glitches which gets in the way of work productive
What problems is the product solving and how is that benefiting you?
Too Many Communication Tools


    Tara G.

review on app

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Love that when I have left for the day that I can still help customers with having the app on my phone.
In additon love the ability to transfer calls right from my cell phone to the main line
What do you dislike about the product?
as of right now there is nothing that I dont like
What problems is the product solving and how is that benefiting you?
n/a


    Automotive

RingEX Review

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
It works! Has a good salesforce integrtion.
What do you dislike about the product?
Salesforce integration requires users to be logged in for autologging.
What problems is the product solving and how is that benefiting you?
Solving salesforce integrations and ease of use