RingCentral
RingCentralReviews from AWS customer
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Super Efficient, User Friendly
What do you like best about the product?
Easy- User friendly, manuals, customer service.
What do you dislike about the product?
there is nothing i do not like from RingEX
What problems is the product solving and how is that benefiting you?
none
Ease of management
What do you like best about the product?
We have multiple businesses using RingEX and the management of multiple accounts is very easy compared to our old provider.
What do you dislike about the product?
Time it takes to get support on the phone, and the fact that you can't seperate the ring tone for phone calls and intercom calls, or do custom ring for intercom calls. My boss doesn't like the fact that it rings or plays music before the beat.
What problems is the product solving and how is that benefiting you?
auto receptionist, faxing, and full business phone system essentials
Ring Central Gets the Job Done
What do you like best about the product?
The platform is very easy to navigate when it comes to adding new users. If you have a team that is constantly growing or changing, this platform is for you.
What do you dislike about the product?
Registering for a text campaign has been very challenging and we have received minimal help from Ring Central. However, we are still expected to pay $20 every time we submit, which is disappointing and a waste of of program funding.
What problems is the product solving and how is that benefiting you?
I can easily add new team members to call queues, as well as forward lines entirely if I have team members who are out of the office. This ensures seamless coverage for my program at all times.
Easy to set up extensions
What do you like best about the product?
I ilke all the different opptions to set up extensions.
What do you dislike about the product?
It is hard to get a hold of out rep. when I have an issue.
What problems is the product solving and how is that benefiting you?
It gives me the option of multiple users.
Gets The Job Done
What do you like best about the product?
Editing review because review was incentivized, but incentive was never received.
What do you dislike about the product?
RingCX integration is extremely buggy and the lack of presence sync between CX and EX is very detrimental
What problems is the product solving and how is that benefiting you?
Provides a great call flow for our whole company
Great product! Amazing product!
What do you like best about the product?
Ease of use. Very simple to figure things out. Messaging, send faxes. Enjoy using it on a daily basis.
What do you dislike about the product?
I do not dislike anything. Nothing is hard to understand. Everything is well explained.
What problems is the product solving and how is that benefiting you?
No problems. Very benificial to our office.
Amazing time working with it and demonstrating to customers
What do you like best about the product?
It's availability and simplicity. It's very easy to explain and navigate
What do you dislike about the product?
There is nothing that I dislike about the service
What problems is the product solving and how is that benefiting you?
Being able to contact my team and customers with no hiccups
Great!
What do you like best about the product?
New to ringex but I love the integration with Teams and Zoho!
What do you dislike about the product?
It's complicated, but I did not have too much trouble learning it. Great!
What problems is the product solving and how is that benefiting you?
Solving any issues with sales phones.
Amazing User experience
What do you like best about the product?
What I like best about RingEX is how easy it is to use. The platform integrates smoothly with our systems, and the call quality is always reliable. The features, like call recording, are really helpful, and the customer support team is always quick to assist. It’s made our communication much more efficient
What do you dislike about the product?
I wish the mobile app was more responsive and had fewer bugs
What problems is the product solving and how is that benefiting you?
RingEX streamlines our communication, keeping the team connected and productive. The call recording and analytics features also help us improve customer interactions
RingEx is perfect for our growing company!
What do you like best about the product?
I like the ability to use text and video calls. It is easy to set up and easy to manage. Customer service is reponsive and professional.
What do you dislike about the product?
Some new team members need help, but there are many videos available to assist with training.
What problems is the product solving and how is that benefiting you?
RingEx solved the problem of multliple phone lines by combining all into one platform.
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