RingCentral
RingCentralReviews from AWS customer
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Every Step Of The Way
What do you like best about the product?
Bridging and setting up RingEX could not have been easier. There was someone with us every step of the way. The Support team has great communication and follow-up. Every question we have has been answered by a professional without having to mess with AI before talking to a expert. Our team loves the ease of using a smart phone system and the integration it is offering us.
What do you dislike about the product?
There is lots to learn, but we are happy!
What problems is the product solving and how is that benefiting you?
Required call recordings, integration with storage, call note taking, online fax capabilities.
Good
What do you like best about the product?
It is nice to be able to answer a call from anywhere if you have the app. So convenient for working from home or in the field.
What do you dislike about the product?
It is a little confusing to navigate at first.
What problems is the product solving and how is that benefiting you?
Not being able to reach people who do not have work cell phones.
RingEX 10/10
What do you like best about the product?
RingEX is the best UCaaS solution I have ever used. Its uptime is best in class at 99.999%, and it's incredibly user-friendly. The user experience is consistent across the desktop app, web app, and mobile platform. It integrates seamlessly with MS Teams as your phone client, saving on E3 and E5 licensing costs. My screenshot demonstrates an accurate AI call summary.
What do you dislike about the product?
I do not have any dislikes with RingEX, it just works.
What problems is the product solving and how is that benefiting you?
AI being added to RingEX users for call transcription and summaries along with AI writing help in messages is great, new features and improvements are added all the time.
Reliable and cost effective
What do you like best about the product?
RingCentral is pretty great for our team - it lets us do calls, video meetings and messaging all in one place no matter where everyone's working from. The app connects with tons of other stuff we use and gives us good data about how we're using it. It's
the cheapest option out there and honestly worth the money since it works really well and can grow with us.
the cheapest option out there and honestly worth the money since it works really well and can grow with us.
What do you dislike about the product?
It’s not local and most of their customer service agents are based outside of the North American market
What problems is the product solving and how is that benefiting you?
Call forwarding and setting up multiple users with ease
Great Product & Customer service
What do you like best about the product?
Customer Service, IT assistance and easy to use.
What do you dislike about the product?
Price, contract length and phone call quality
What problems is the product solving and how is that benefiting you?
Complete phone voip service.
RingCentral is a best application for calling and texting
What do you like best about the product?
we are usingRingcentral more than 2 years and its best for calling and texting.
What do you dislike about the product?
The application size is big. The ringcentral should reduce the size.
What problems is the product solving and how is that benefiting you?
Before the RingCentral we were using Vonage business and there was noise issue with the Voange. Then we were shifted to RingCentral and its great application . I will recommend to use this ,as its nice application for calling and texting.
RingCentral is good application for calling purpose
What do you like best about the product?
Ringcentral is good application for calling purpose.
What do you dislike about the product?
The application size is big. RingCentral should be reduce the size
What problems is the product solving and how is that benefiting you?
We were using Vonage and the sound clearity was not so good. Now RingCentral has solved our issue. The uptime is 100 %
Happy Small Business Client
What do you like best about the product?
Easy to use, clear voice calls, and nice user interface. Getting the support you need is also a plus.
What do you dislike about the product?
The number of SMS transaction is very low. Have to pay extra after exceeding.
What problems is the product solving and how is that benefiting you?
Client communication is the number one benefit we are getting. Next will be ease of communication between teams by using team chat feature.
Really good VoIP service.
What do you like best about the product?
The ease of use for all users and the manageability of the system.
Also, the add-in for Microsoft Teams is really useful.
Also, the add-in for Microsoft Teams is really useful.
What do you dislike about the product?
Don't really have anything that I dislike about the system.
What problems is the product solving and how is that benefiting you?
The cost effectiveness of the system and its ease of use for all employees.
Easy, intuitive, and integratable
What do you like best about the product?
It is very intuitive and does not require much training. The functionality is pretty obvious when you are using the system
What do you dislike about the product?
The hardest thing I have come across so far was how to set a temporary voicemail. It is somewhat annoying that it has to be done on the web and not in the app.
What problems is the product solving and how is that benefiting you?
It is very convenient to have a text option
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