RingCentral
RingCentralReviews from AWS customer
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Ringentral provides amazing value for business telephone service.
What do you like best about the product?
My team really likes the all in one mentality. Being able to send/receive Voice, SMS, Fax, Video Meetings, all from a user extension softphone anywhere is incredible.
What do you dislike about the product?
The only downside I have encountered is the challenge of SMS TCR registration, however this seems to not be a Ringcentral thing, more of a carrier item.
What problems is the product solving and how is that benefiting you?
Ringcentral is effectively our staff directory and primary call/fax/sms/video meeting solution. Having all of this functionality easily available to every user in our organization is a game changer.
Probably Does More Than I Know It Does
What do you like best about the product?
The thing I like about RingCentral is it has both mobile/iOS App as well as Windows App, which allows me to use it on my phone or computer.
What do you dislike about the product?
The Phone Tab was confusing for a while because there was no magnifying glass icon so it looked like you could not search contacts from the Phone Tab. This meant I was going to Contacts Tab to do a seach and dial each time. I just noticed the Phone Tab says "Enter a name or number" above the Dial Pad, and this then solved my issue.
What problems is the product solving and how is that benefiting you?
Our MSP is remote based, so we do not have physical office phones, and this allows our mobile phones or computers to be used to make and receive calls.
There are great upgrades!
What do you like best about the product?
SMS upgrades seems great. I will test it ASAP.
What do you dislike about the product?
CRM integration may still needs some upgrades
What problems is the product solving and how is that benefiting you?
SMS managing was not that great earlier .
RingCentral review
What do you like best about the product?
I like seeing and storing faxes in 1 place
What do you dislike about the product?
There are no real dislikes about RingEx.
What problems is the product solving and how is that benefiting you?
RingEx keeps all faxes in one location. Allows us to delete and save as needed.
Long Time Satisfied User
What do you like best about the product?
I love that our phone system goes with us wherever we go.
I love all the amazing features, including voice, SMS, campaigns, messaging, video meetings, and conference calling. Our staff uses RingEX daily, and it allows us to work in the office, on the road, or at home. The mobile app means we have even more flexibility when it comes to functioning outside the office.
I love all the amazing features, including voice, SMS, campaigns, messaging, video meetings, and conference calling. Our staff uses RingEX daily, and it allows us to work in the office, on the road, or at home. The mobile app means we have even more flexibility when it comes to functioning outside the office.
What do you dislike about the product?
The phone call UI hides one of my most used buttons in a 'more' menu. Get that TRANSFER button on the top level again please!
What problems is the product solving and how is that benefiting you?
It allows us to effectively communicate with and support our team of agents, which is spread across the country.
RingCentral was a game changer for our operations
What do you like best about the product?
The ability to be able to work remotely and collaborate with my team
What do you dislike about the product?
The RC Phone app for Windows being discontinued
What problems is the product solving and how is that benefiting you?
Being able to work remotely and maintaining a professional presence while I need to be mobile
Great Option For Your Business Communication Needs
What do you like best about the product?
I love that I can come to one place and send/recieve voicemails, faxes, conference calls, etc.
What do you dislike about the product?
The cost for additional lines is more than I had hoped.
What problems is the product solving and how is that benefiting you?
RingEX gives me the ease of receiving faxes, voicemails online no matter where I am.
Love all the new updates
What do you like best about the product?
The closed caption UI Improvements, and the desk phone pairing!
What do you dislike about the product?
Can't really make an opinion until I put all the new features to the test. Want to get the hands on experience :)
What problems is the product solving and how is that benefiting you?
Iproving consistency across all platforms.
RingEX has played a vital role in my Organization's business communication
What do you like best about the product?
The ease of setup with RingEX has been one of my favorite features. We are able to get new Users up and running quickly and seamlessly.
What do you dislike about the product?
A minor complaint: availability of documentation of advanced features.
What problems is the product solving and how is that benefiting you?
The vast majority of our business communication is built on RingEX. RingEX has allowed us to set up our phones systems just the way we need them for smooth communication.
RingCentral is a robust, Ultimate, Communication platform!
What do you like best about the product?
Being a user of RingCentral since 2014, I can say that RingCentral is only getting better and better. Anywhere from having a cloud based PBX system, it also have workspace platform to keep your workday organized, an internal messaging system to communicate with your fellow co-workers, and much much more
What do you dislike about the product?
I guess the service/admin control could be more user friendly, but it not too difficult to figure it out.
What problems is the product solving and how is that benefiting you?
I don't have to have a bunch of hardware to have a PBX system
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