RingCentral
RingCentralReviews from AWS customer
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Great service and easy to use
What do you like best about the product?
It's user-friendly and the support is very helpful
What do you dislike about the product?
The only thing we don't like so far is the music
What problems is the product solving and how is that benefiting you?
an office where we work remotely much of the time and are using our cell phones for business
Ring works!!
What do you like best about the product?
What is best is that this program is accessible from your computer, cellphone, tablet or a phone which is connected to the internet. Even if your internet is down you can use this service from your cellphone.
What do you dislike about the product?
I do not have any downside per se, the only issue would be if you are using your computer or the phone which is connected to the internet; if your internet service is down you don't have access unless you are using the service via your cellphone.
What problems is the product solving and how is that benefiting you?
To date I have not experience any problems with the system. So it is working to its full potential for our company
Enjoy convenience of electronic faxing but can improve
What do you like best about the product?
Convenience of electronic faxing and receiving faxes.
What do you dislike about the product?
Apparently does not have the capacity to send many attachments or larger attachments at once because it keeps failing when sending. Then it is a hassle to have to break the faxes up into multiple little ones to fax. Wish it would be able to handle more and larger attachments.
What problems is the product solving and how is that benefiting you?
Convenience of electronic faxing
RingCentral provided us with a complete phone system solution
What do you like best about the product?
The ability to customize the system to suit our needs and variety of agents schedules is great
What do you dislike about the product?
The interface is a little complicated to learn, but once we did so, using the many tutorials that are available, we have a good handle on the system
What problems is the product solving and how is that benefiting you?
The system provided us with a turnkey solution for providing access to the system across the USA for our agents working on different schedules and a different time zones. It allow us to create group messages to keep each other informed.
RingEX brings it all together for us
What do you like best about the product?
All in one solution. We love that we have a main phone number, and all our workers (who work remotely), and clients can call or text to that one number...very convenient, and allows all of us to text or call - and to track all texts or calls. We have >100 employees - so strong communication is key.
What do you dislike about the product?
A little pricier than the competition - but worth it - in our estimation.
What problems is the product solving and how is that benefiting you?
Central texting and phone line - we no longer have a "texting" phone - we have a central phone line/hub that many of the admins can check. We can way more easily "share the load" - which is a good long term strategy..
Rng Central is the most professional and technically superior of the phone services available.
What do you like best about the product?
Instant help when necessary online and through customer service and a robust training libaray to help with nearly any topic.
What do you dislike about the product?
Nothing yet. They have done everything they said they would do.
What problems is the product solving and how is that benefiting you?
We have four incoming telephone lines and our Ring Central system allows any user to answer any incoming line that is ringing.
RingCentral Allows You To Communicate From Everywhere
What do you like best about the product?
I enjoy using the app to enable communiations via phone, text, video, IM and eFax from everywhere I am.
What do you dislike about the product?
When performance is poor due to bad WiFi or internet connections.
What problems is the product solving and how is that benefiting you?
Helping the company communicate mush easier and more efficiently.
Calling made easy
What do you like best about the product?
I like how easy it is to dial a phone number including extensions.
What do you dislike about the product?
The user interface is kind of needing a face lift.
What problems is the product solving and how is that benefiting you?
Its solving having to dial manually each and every call i make. The point and click funtion and auto dial option is great.
Simple and Easy to Use
What do you like best about the product?
The interface is simple and easy to navigate
What do you dislike about the product?
Teams Direct Routing setup is somewhat clunky.
What problems is the product solving and how is that benefiting you?
RingCentral solves the problem of having on-site infrastructre in place that was aging and needing to be replaced.
Excellent Dialer for small businesses
What do you like best about the product?
The best thing about the RingCentral DigitalLine is the User-Friendly interface. Anyone with basic computer knowledge can easily use it. Also, it's very easy to get started with, You don't need an expert to download and configure it.
Apart from that, It has some robust features like, a variety of calling features, messaging, meetings, video calls etc.
On top of that, it's also easy on your pocket.
Apart from that, It has some robust features like, a variety of calling features, messaging, meetings, video calls etc.
On top of that, it's also easy on your pocket.
What do you dislike about the product?
There're instances where one can feel audio disturbance during calls. Also, the customer support has a very long wait time before you can reach to the person who can actually help you.
What problems is the product solving and how is that benefiting you?
It saves my time by providing a very user-friendly interface so that we don't have to train our staff on how to use it. ALso, it saves my money by providing cost-effective plans as per my business needs.
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