RingCentral
RingCentralReviews from AWS customer
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Makes Communication Easy
What do you like best about the product?
It is an all-in-one platform. Makes getting in touch with my colleagues simple.
What do you dislike about the product?
Sometimes features change that I'm not aware of. However, Customer Support is always helpful!
What problems is the product solving and how is that benefiting you?
I don't have to use multiple platforms for different features. RingCentral MVP is a one-stop shop!
My exprience with Ringcentral
What do you like best about the product?
Best thing about RingCentral MVP is i can use this everywhere in my phone whethere its android, iphone or in my pc or laptop.
What do you dislike about the product?
Mobile application gets logout in the phone if you do not use it for few days...
What problems is the product solving and how is that benefiting you?
I think RingCentral provides best quality VOIP services and also you can use it from anywhere as long as internet is available that is very much solving our problem is we were earlier using PBX server which was connected through multiple VPNS and there were call quality issues and out of office network we had to connect VPN.
Good account management & support. TERRIBLE renewals process
What do you like best about the product?
The account managers and response to technical support requests are good. Overall phone quality and ease of system administration are also good. They also have CTI with most popular CRMs without any additional cost.
What do you dislike about the product?
The renewals process is beyond painful. If you want to make any changes to your account, it is going to be next to impossible. The renewals team also seems uninformed about the features and limitations of their products, does not provide timely responses to emails, will overcharge your account and then will drag their feet on submitting any refund request. I would not recommend RC based on my experience with the renewals team alone, it is that frustrating and terrible.
What problems is the product solving and how is that benefiting you?
RingCentral is our voice solution. However their SMS automation could still use a lot of development. We use HeyMarket for SMS.
Ringcentral is an excellent app
What do you like best about the product?
Integration with Jobdiva.
Better call quality and can sent text also.
Better call quality and can sent text also.
What do you dislike about the product?
All good. There is nothing I dislike about ringcentral.
What problems is the product solving and how is that benefiting you?
Can call Internationally over VOIP
Passable VOIP Solution
What do you like best about the product?
The user friendlyness of Ring Central MVP is great. It has nice integrations with Microsoft 365. The installation packages are easily available. It is very easy for my entire team to communicate every day using Ring Central.
What do you dislike about the product?
Their customer support is somewhere between fair and very poor. Multiple points of contact for one issue, different account representatives every few months.
What problems is the product solving and how is that benefiting you?
They are a useable and easy to implement VoIP provider.
Easy Phone System Alternative
What do you like best about the product?
Easy to setup and use, great customer support.
What do you dislike about the product?
I havent found any issues that I would put under Dislike.
What problems is the product solving and how is that benefiting you?
It allows us to integrate existing cell phones to a call tree rather than purchase desk phones that typically sit un-used.
Easy to set up
What do you like best about the product?
It is a one stop shop. I was able to setup my virtual assistant and get an 800 number
What do you dislike about the product?
The time it took to get my set up administrator to respond to me.
What problems is the product solving and how is that benefiting you?
Having a receptionist
Stay connected from Anywhere with all the tools necessary
What do you like best about the product?
I like the ability to switch between a physical phone to applicationt to computer. The ability to log in from anywhere in the world and stay connected to your business. Easy to log in, great customer support to get to a representative easy. The flexibility to move things around as needed and hand over phone numbers is great for continuity from on employee to another.
What do you dislike about the product?
The only downside I see is that it runs on data and when data signal is poor, your Ring Central connection is poor.
What problems is the product solving and how is that benefiting you?
Accesibility to info of your phone from various devices.
Ease of Calling Candidates
What do you like best about the product?
As it's linked with Job Diva in jst a click in Job Diva helps me to call the candidate without again and again switching apps.
What do you dislike about the product?
Sometimes it gets disconnected and we cannot copy a number from there.
What problems is the product solving and how is that benefiting you?
Gives me easy access to reach out to candidates.
RING CENTRAL , ALL IN ONE SOLUTION
What do you like best about the product?
IT CAN BE INTERGRATED EASILY WITH MOST OF THE ATS FOR E.G JOB DIVA
What do you dislike about the product?
SOME TIME THE CONNECTION IS NOT STRONG ENOUGH
What problems is the product solving and how is that benefiting you?
RING CENTRAL HELP ME TO CALL MY CANDIDATES PROFICIENTLY
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