RingCentral
RingCentralReviews from AWS customer
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Very easy
What do you like best about the product?
Quick technical support
Very easy to use
Very easy to use
What do you dislike about the product?
The price of the licences
Can be tempromental
Can be tempromental
What problems is the product solving and how is that benefiting you?
Help our clients
Easy to use
What do you like best about the product?
I find that the service easy to use and always helpful
What do you dislike about the product?
We currently do not have any dislikes, maybe in the future we will have some better feedback
What problems is the product solving and how is that benefiting you?
Phone system is easy to use, manage and adjust if needed
Great service
What do you like best about the product?
It's so convenient to be able to send a fax and receive them in record time.
What do you dislike about the product?
Sometimes it doesn't send enough attachments
What problems is the product solving and how is that benefiting you?
Convenient to use fax services
Great product and great service.
What do you like best about the product?
Easy to use. Call quality is good. The customer service is outstanding. The features are wonderful. It saves us money and was easy to integrate and implement.
What do you dislike about the product?
I don't have anything that I don't like at this point.
What problems is the product solving and how is that benefiting you?
Our previous provider was creating issues with our technology. RingCentral has solved that issue.
Makes Communication Easy
What do you like best about the product?
It is an all-in-one platform. Makes getting in touch with my colleagues simple.
What do you dislike about the product?
Sometimes features change that I'm not aware of. However, Customer Support is always helpful!
What problems is the product solving and how is that benefiting you?
I don't have to use multiple platforms for different features. RingCentral MVP is a one-stop shop!
My exprience with Ringcentral
What do you like best about the product?
Best thing about RingCentral MVP is i can use this everywhere in my phone whethere its android, iphone or in my pc or laptop.
What do you dislike about the product?
Mobile application gets logout in the phone if you do not use it for few days...
What problems is the product solving and how is that benefiting you?
I think RingCentral provides best quality VOIP services and also you can use it from anywhere as long as internet is available that is very much solving our problem is we were earlier using PBX server which was connected through multiple VPNS and there were call quality issues and out of office network we had to connect VPN.
Good account management & support. TERRIBLE renewals process
What do you like best about the product?
The account managers and response to technical support requests are good. Overall phone quality and ease of system administration are also good. They also have CTI with most popular CRMs without any additional cost.
What do you dislike about the product?
The renewals process is beyond painful. If you want to make any changes to your account, it is going to be next to impossible. The renewals team also seems uninformed about the features and limitations of their products, does not provide timely responses to emails, will overcharge your account and then will drag their feet on submitting any refund request. I would not recommend RC based on my experience with the renewals team alone, it is that frustrating and terrible.
What problems is the product solving and how is that benefiting you?
RingCentral is our voice solution. However their SMS automation could still use a lot of development. We use HeyMarket for SMS.
Ringcentral is an excellent app
What do you like best about the product?
Integration with Jobdiva.
Better call quality and can sent text also.
Better call quality and can sent text also.
What do you dislike about the product?
All good. There is nothing I dislike about ringcentral.
What problems is the product solving and how is that benefiting you?
Can call Internationally over VOIP
Passable VOIP Solution
What do you like best about the product?
The user friendlyness of Ring Central MVP is great. It has nice integrations with Microsoft 365. The installation packages are easily available. It is very easy for my entire team to communicate every day using Ring Central.
What do you dislike about the product?
Their customer support is somewhere between fair and very poor. Multiple points of contact for one issue, different account representatives every few months.
What problems is the product solving and how is that benefiting you?
They are a useable and easy to implement VoIP provider.
Easy Phone System Alternative
What do you like best about the product?
Easy to setup and use, great customer support.
What do you dislike about the product?
I havent found any issues that I would put under Dislike.
What problems is the product solving and how is that benefiting you?
It allows us to integrate existing cell phones to a call tree rather than purchase desk phones that typically sit un-used.
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