RingCentral
RingCentralReviews from AWS customer
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All inclusive team management tool!
What do you like best about the product?
The best part of Ring Central is that there are so many applications that serve all are needs. Phone calls,fax, text messaging, chat , video meetings, task creation are just some of the options that we take advantage.
What do you dislike about the product?
The only thing missing is an integration with Calendly.
What problems is the product solving and how is that benefiting you?
Prior to Ring Central, different teams used differnt platforms to get their work done. Collaboration was very difficult. Ring Central solved that for us.
I have been using the system since more than a year now and had an amazing experience. User-friendly
What do you like best about the product?
It is easy to manage and allow the team memebers across the country to reach out convinently. Desktop app with audio and video capability makes the work super easy. In case of any need customer support is alwys available.
What do you dislike about the product?
There is nothing that I dislike about the system. It has made the integration and implementation job so easy for all our brands. All the teams are frequently using it in there daily routine.
What problems is the product solving and how is that benefiting you?
We are handling our clients and customers calls for various purposes like bookings and customer service.
Looking for Cloud based Business Phone System - Ring Central is the best
What do you like best about the product?
Amazing cloud-based dedicated solution for High-Quality Phone Calls, Messages, mobile app-friendly implementation, and customer support which is Integrated with reliable, redundant UCaas and CCassd capabilities for contact center solutions perfectly. We haven't heard noise since we migrated to the Ring Central Phone System. Highly Recommended!
What do you dislike about the product?
It's a great System that provides us with the best Phone system solution, however, I do not see the option of handling multiple calls at once.
What problems is the product solving and how is that benefiting you?
Reliable, redundant Business Phone System Platform which gives us amazing customer experience
Intuitive to use and manage
What do you like best about the product?
The control you have as an administrator.
What do you dislike about the product?
The update push sometimes crashes the application.
What problems is the product solving and how is that benefiting you?
Migrated from Physical phones to SoftPhones was easy because of Ringcentral MVP. We don't have to worry about physical phones disconnecting anymore.
I use Ringcentral MVP on daily basis to call users
What do you like best about the product?
Its flexible to use and hardly have few issues. Its good for Customer support and ease for implemntation.
I frequently use RingCentral and its help to ease the integration.
I frequently use RingCentral and its help to ease the integration.
What do you dislike about the product?
I don't dislike RingCentral. The service and customer support always upto the mark and ontime.
What problems is the product solving and how is that benefiting you?
We provide tech support to customers using RingCentral
Great system for my business
What do you like best about the product?
How easy to use and convenient it is. I use it on my desk top and when out of my office I can use on my cell phone.
What do you dislike about the product?
There is nothing that I dislike about it, it's a great system
What problems is the product solving and how is that benefiting you?
My business can be more mobile time and like that I can use on cell phone and my staff also.
Excellent Business Partner
What do you like best about the product?
Provides a reliable communications platform for our clients and our team to operate smoothly and efficiently. RC has been a great partner for many years and helped us scale and change to varying opportunities and business conditions.
What do you dislike about the product?
System is very complex and requires training for setup but worth the effoert.
What problems is the product solving and how is that benefiting you?
The system enables our field team to communicate with both clients and our office team to provide a high level of client experience.
RingCentral the all in one platform
What do you like best about the product?
RingCentral MVP is a great solution for all of our communication needs. The phone system, the video meetings and the collaboration platform are used daily and are simple to use. We also have a great Customer Support representitive that helps with any issues when they arise.
What do you dislike about the product?
I don't have any down sides to RingCentral MVP. The solution was easy to implement and the integration into our Microsoft office suite completes all of our needs for a communication platform.
What problems is the product solving and how is that benefiting you?
RingCentral solves a many of our business issues for us. First, We have 6 facilities throughout California and Texas making collaboration between our facilities difficult. However with the unified app the team collaboration has sky rocketed and is a tool that our staff could not go without. Second, our customers not only come in to our facilites but there is a need for our staff to be able to reach out via video to our customers on a daily basis. The RC Video Meetings allows us to be able to complete this task and our customers love the ease of use. Thridly, the phone system. Not only does this assist with our call center but also alows ease of scalability. When we open a new location we are able to have it up and running from a communication standpoint in a matter of days. The system is a true "plug and play" system.
RingCentral
What do you like best about the product?
RingCentral has been an essential tool for our company. What we like best about RingCentral is its reliability. Reliable communication is necessary for any business and RingCentral is consistent with its up-time. This allows our daily operations to run smoothly without any interruptions. Whenever we have had any issues their customer support team is ready to help via chat or phone call.
What do you dislike about the product?
The cost. Depending on your company’s size and needs, the pricing can be quite high, which might not be suitable for smaller budgets. It's important to determine whether the cost is justified for your specific requirements. Some features are complex for new users. This can be a drawback, especially for smaller teams with limited resources.
What problems is the product solving and how is that benefiting you?
The main problem it solved was providing our employess with a mobile extension, which is especially valuable for those who work from home (WFH) or have flexible work arrangements. RingCentral allows our employess working remotely to stay connected to their work line, enabling them to send and receive phone calls seamlessly. Our employees can use their work extension, maintaing a professional impression when communicating with clients and partners.
Good user experience
What do you like best about the product?
Multiple users can use it and go between the lines
What do you dislike about the product?
It requires tech support to set up and it was very confusing
What problems is the product solving and how is that benefiting you?
Multi level lines for multiple departments that are all virtual and the users are remote but need to see the fax and text of each other
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