RingCentral
RingCentralReviews from AWS customer
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A Useful And time saving Dialer
What do you like best about the product?
The best thing about it that its very well designed and structured. The Interface makes it easy to use and the features like, dialing, messaging, browser extension and auto attendant makes its a good service to use.
What do you dislike about the product?
I'm pretty disaapouinted by their support service as they're very hard to reach to. This should be better and quick to improve their overall experience.
What problems is the product solving and how is that benefiting you?
The call rates are too low as compared to the conventional phone. This was the bigest breakthrough for me using this line as its cheaper and gives me a ton of features.
A useful Digital number for your business
What do you like best about the product?
A very good cloud based Gigital number that you can use for a small business. The UI is very User-friendly and you can learn to use it in no times. The Auto attendant, hold, and extension services are the key features of RingCentral DigitalLine.
What do you dislike about the product?
Sometimes you might feel some disturbance in the voice while using the extension. Also, the pricing is a bit high as compared to its compatitors. These aspects can be considers something which the ring central team needs to work on.
What problems is the product solving and how is that benefiting you?
In these days time is everything for a growing business. The best problme solved because of RingCentral DigitalLine is that you don't have to spend too much of your time to purchase, configure and get your work started on it.
Overall a good experience
What do you like best about the product?
Ringcentral overall has many good features but the most I like is group and team messaging.
What do you dislike about the product?
Customer support is where I believe ring central is lacking, however the application itsself is good but I had to wait for a long que when tried to contact the customer support
What problems is the product solving and how is that benefiting you?
My major concern was always team and group messaging, other dialpads does not give that option however ring central digital line is very good and benificial for team messaging
Clear calls
What do you like best about the product?
Easy to use, different sections for each thing that is being used, such as fax, voicemail, text, etc
What do you dislike about the product?
Can only send a certain amount of texts with their new program
What problems is the product solving and how is that benefiting you?
Receiving messages
Easy set up for a new company
What do you like best about the product?
Ring Central is easy to use and contains all of the training needed for you to set up a new system for your employees and clients.
What do you dislike about the product?
The only downside is that you may fall between plans to meet your needs. We went over on texts and that was a surprise
What problems is the product solving and how is that benefiting you?
We do not have someone dedicated to being a receptionist and our employees sometimes use their private phones. Ring Central allows them to use the system from any platform and keep their information confidential
Beneficial for Small and Medium Business
What do you like best about the product?
It's effortless to get your hand on. The user interface is super friendly, and the service is excellent. The auto attendant feature is fantastic; the extensions make life easier during daily business calls.
What do you dislike about the product?
Sometimes I've faced disconnectivity and distortion for a short time in calls. I think they should make it easier to reach customer support. A quick response always makes a customer feel satisfied.
What problems is the product solving and how is that benefiting you?
It was elementary to get started, and you can get used to it in no time. I was having issues with my an-attended calls but with the help of RingCentral, i can take those people on hold with me while a finish one call and go to my 2nd one.
It was overall a very good experience
What do you like best about the product?
Features like video conferencing, team messaging, and file sharing are the best part of this ring central digital line. Further it is very friendly use and easy to call international dialing
What do you dislike about the product?
Customer support delays a lot i answering furtherI feel it is a little costly as compared to other dialers. CUstomer services needs to be improved to facilate us
What problems is the product solving and how is that benefiting you?
File sharing and team messaging was always an issue for me. However this really helps me now.
A Handy Digital line for business use
What do you like best about the product?
The User-friendly interface is good to be used by a non-tech person, and you can easily manage your calls and text. The voicemail and hold line function is also excellent.
What do you dislike about the product?
The line disrupts sometime, and the cost is not that good. Also, it's very hard to reach customer support. Mostly you're on your own when you run into any issues.
What problems is the product solving and how is that benefiting you?
The most significant benefits to its users are easy accessibility and a very user-friendly interface. It indeed makes my business calling needs easy to fulfill.
RingCentral DigitalLine - One of the BEST digital number you can get for your business
What do you like best about the product?
The process to get the RingCentral DigitalLine is very easy and the services are fantastic Your own personalized digital number with the luxury of extensions makes it a good catch.
What do you dislike about the product?
The customer support of RingCentral DigitalLine is not so good. It's very tough to get hold of a relevant support staff and the hold time is too long. You'll be passed to many departments before you reach your required support person.
What problems is the product solving and how is that benefiting you?
One of the biggest problems it solved for me is it's effortless to get. I didn't know anything about the digital lines and VoIP but the registration process educated me and helped me to buy the right plan for my needs.
Paralegal
What do you like best about the product?
I love the ability to fax and send things like messages to our clients through the web app
What do you dislike about the product?
Probably the fact that some of my faxes i send dont show up anymore after a certain time period
What problems is the product solving and how is that benefiting you?
im NOT SURE ABOUT THIS ONE
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