RingCentral
RingCentralReviews from AWS customer
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#1 Solution For Startup Companies
What do you like best about the product?
Ring-central customer support is the best. They will put all their effort into fixing your problem.
What do you dislike about the product?
Their Ring central desktop app interface I don't like.
What problems is the product solving and how is that benefiting you?
I have been in contact with them since i started using their service i am helping Ring Central to improve their service in my region, and i have discovered a quick fix to resolve the connectivity issue for small companies in my region. Ring Central has been very supportive.
Recommendations to others considering the product:
It is one of the affordable and user-friendly platform in the market for the businesses and people who have a new startup. i strongly recommend start with one ext. first, get some experience then go for more.
Tons of options, great tech support
What do you like best about the product?
I like that there are a bunch of technical support options if you do not know how something works.
What do you dislike about the product?
I dislike how confusing the options are on the admin side. I always have to call support if I want to add a line or figure out how to set a desk phone up. I dislike that you have to have a desk phone in order for the call forwarding options to work.
What problems is the product solving and how is that benefiting you?
I solved call forwarding issues and was able to quickly get my desk phones for the office setup.
Good setup, better service.
What do you like best about the product?
Most times, it is plug-and-play. When it wasn't, I was able to get competent help quickly.
What do you dislike about the product?
Not easy to self-service, but there is always help.
What problems is the product solving and how is that benefiting you?
Using it as an intercom is great vs. walking all over.
One of the most useful applications for business
What do you like best about the product?
The customer support and ease of use to grow the team
What do you dislike about the product?
I have not been able to compare to other companies and what to dislike
What problems is the product solving and how is that benefiting you?
virtual extentions for the team and able to reach each other across borders
Recommendations to others considering the product:
There are the top in solutions that offer other telephone numbers and virtual extensions
Great experience
What do you like best about the product?
Most helpful is customer care when an issue arises.
What do you dislike about the product?
Being labeled as "scam likely" by some phone providers
What problems is the product solving and how is that benefiting you?
I don't need to have a separate phone for my business without having to give out my personal phone number.
Very Happy with Ring Central
What do you like best about the product?
We have been using Ring Central for our business for a very long time - of course there have been a few minor hicups but there has always been someone to help us and issues are fixed very quickly.
What do you dislike about the product?
There is not much to dislike - one minor thing is that recorded calls get deleted and don't save forever
What problems is the product solving and how is that benefiting you?
It is easy to use
Great Features
What do you like best about the product?
Remarkable Features and easy to use. Video calls.
What do you dislike about the product?
I don't particularly appreciate chatting with the Robo chat. I'd rather chat with a live person.
What problems is the product solving and how is that benefiting you?
Our business got RingCentral to integrate with another software.
Recommendations to others considering the product:
RingCentral is a great phone system. I recommend it.
A Great Calling App
What do you like best about the product?
One of the most easiest user interfaces and makes everything quick to access with clear audio quality.
What do you dislike about the product?
Sometimes, on a slower office computer, it can run a tad behind but nothing major.
What problems is the product solving and how is that benefiting you?
We can easily connect with our customers and get them set up with our technicians. It has increased business and overall positivity on all aspects of work.
Recommendations to others considering the product:
This is an easy to use, phone calling, meeting ability program.
Ring Central follows my team everywhere!
What do you like best about the product?
I can access articles about any questions I may have or pick up the phone and call for help.
What do you dislike about the product?
I haven't been able to find anything I dislike.
What problems is the product solving and how is that benefiting you?
Ring Central helps my team be mobile and follows us anywhere.
Recommendations to others considering the product:
Just give it a try. You will be glad you did. Your clients and employees will like being able to call you and connect easily without delays or voicemails.
Great systems!
What do you like best about the product?
Ring central offers a great suite with very reasonable prices, all with responsive tech support.
What do you dislike about the product?
Sometimes I find that the off shore tech support struggles keeping up with certain issues I have, though they really do try their best.
What problems is the product solving and how is that benefiting you?
MVP has helped my team stay in touch in and out of the office and it offers the best plan for team monitoring
Recommendations to others considering the product:
Always make sure you eventually get the direct line of those you know are good at helping you
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