RingCentral
RingCentralReviews from AWS customer
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It is very user friendly, easy for outside users to use and join meetings.
What do you like best about the product?
how easy for outside users to join, they dont have to be members
What do you dislike about the product?
someitmes a bit laggy. and it will be a bit choppy
What problems is the product solving and how is that benefiting you?
not having people come into an office during a pandemic yet we can all meet together
Recommendations to others considering the product:
None. it honestly is great i enjoy using it. I suggest everyone give it a shot. I am not sure how expensit it si
Everything you could ever need!
What do you like best about the product?
I love how we have a communication platform very similar to Slack that also has a built-in phone system, so we do not have to have physical phones. We are also able to get the app on our phones and take calls no matter where we are.
What do you dislike about the product?
It has a few bugs here and there. One major one is sometimes, when we put someone on hold, it will just hang up on them.
What problems is the product solving and how is that benefiting you?
We are able to have excellent team communication even if we have people working remotely. We are also able to save a ton of money on phones since they have a built-in easy to use phone system
Just dont
What do you like best about the product?
I can't think of a single redeeming feature.
What do you dislike about the product?
Would you use anything else that hasn't been updated since 2001? No. So don't use this. The UX is atrocious, the call quality is bad even plugged into great bandwidth. It's just bad.
What problems is the product solving and how is that benefiting you?
A few months into our contract, we just got a different provider.
Useful, but you have to have the app on at all times
What do you like best about the product?
It's really good for the desktop. If you don't have a landline but use a voip connection on the desktop. This is a fantastic solution.
What do you dislike about the product?
You need to keep the app on the desktop at all times, and on your personal phone. Otherwise you will lose calls.
What problems is the product solving and how is that benefiting you?
Having a connection to a landline.
RingCentral Review
What do you like best about the product?
RingCentral Office has unlimited time which is great. Compared to other companies such as Zoom who limit you to 40 minutes. I also like that it is an easy way for my department to communicate with eachother.
What do you dislike about the product?
I have noticed more of my partners use Teams or Zoom so it is hard getting them to transition to another video conferencing platform
What problems is the product solving and how is that benefiting you?
Unlimited time for partner meetings, I can communicate with my co-workers even if they arent in the office
Extremely Easy!
What do you like best about the product?
It is easy to use. You can be on the phone AND fax at the same time! You also do not have to worry because it is SAFE!
What do you dislike about the product?
There is nothing I dislike with the RingCentral fax, and that's a fact!
What problems is the product solving and how is that benefiting you?
It is a quicker solution to printing and then emailing. The reason it is quicker is that you can utilize what is on your computer as in your storage or documents. All your contacts are right there as well, no need to dial on an outdated pad.
Recommendations to others considering the product:
It is easy to use and awesome that you can place it on an app(extension) . You can talk on the phone while faxing, which is incredible. When you talk to multiple customers a day, it won't get interrupted. You can use your documents already on your computer, and your contacts are all right there.
User friendly alternative to Webex/Skype
What do you like best about the product?
Able to use for external client meetings/interviews without too much fuss.
What do you dislike about the product?
Lag during video conference compared to other platforms
What problems is the product solving and how is that benefiting you?
Interview external clients and ease of use for those not familiar with the platform.
Works well, but hard to get ported over
What do you like best about the product?
Works well with both the equipment we already have, and the service our sites already have
What do you dislike about the product?
Rather a lengthy process to get ported over to RC.
What problems is the product solving and how is that benefiting you?
Once every office is ported over, it will make life a lot easier to chat with team members and call between offices and business partners.
Ring Central meetings - honest review
What do you like best about the product?
It is cost-effective and that's the only reason we procured
What do you dislike about the product?
GUI is very hefty, it has features, that are generalized and displayed on-screen but cannot be accessed easily. The desktop looks so unclean when using this. Also, because of many features, the system slows down. And the worst part, users need to install it, there's no web version for users to join it.
What problems is the product solving and how is that benefiting you?
Only remote meeting is achieved
Working remote is easy with RingCentral Meetings
What do you like best about the product?
I enjoy the app for RingCentral Meetings, which allows me to stay connected to my colleagues even if I'm away from my laptop. The meeting ID system is easy to follow and I enjoy seeing my future meetings in a list. The video and audio options are also easy to adjust, such as muting and unmuting.
What do you dislike about the product?
There are occasional glitches with the software, which may or may not be due to my organization's network. One of the downsides of using the software is the need for strong WiFi and dedicated bandwidth, which can be a challenge when traveling and/or working remotely.
What problems is the product solving and how is that benefiting you?
The benefit of having RingCentral Meeting is being able to stay connected with colleagues and clients. We have scheduled 100s of meetings with the software and it's very reliable. Prior to RingCentral, we were using our in-person conference room system, which now seems irrelevant in the current work environment/"new normal".
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