RingCentral
RingCentralReviews from AWS customer
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Simple and Uncluttered It does what it should
What do you like best about the product?
It is very simple and intuitive. It does what it should in an easy to understand manner.
What do you dislike about the product?
It is a bit clunky to do a custom cover page
What problems is the product solving and how is that benefiting you?
Immediate notification of receipt of Fax through receiving by email and ability to keep an accurate log of what has been faxed (both sent and received).
Ring Central Meetings Review
What do you like best about the product?
The ease of joining a meeting, having screen share capabilities, and a chat box in one software. Like the option that there is a computer software but also a mobile app. Can be used internally with coworkers but can also be used externally with customers. Customers don't have any issues with Ring Central Meetings.
What do you dislike about the product?
Ring Central Meetings is powered by Zoom and there is a bit of a concern due to the recent Zoom security vulnerability issue.
What problems is the product solving and how is that benefiting you?
In regards to the recent pandemic, it's helping the company with continuing to hold daily/weekly team meetings, meetings with customers, and training sessions whether it's internal or external.
Recommendations to others considering the product:
Ring Central Meetings is very simple, easy to use, and able to be integrated with email.
Amazing online meeting tool
What do you like best about the product?
Able to chat with the team quickly with no lag or delays, support is amazing from ringcentral
What do you dislike about the product?
Not much at this time, all staff love it
What problems is the product solving and how is that benefiting you?
Creating strategies for new clients and implementation on new rules
Best VOIP for small business
What do you like best about the product?
Great user interface on web and mobile app. Excellent phone call routing and forwarding options.
What do you dislike about the product?
Does not allow playback of voice calls on mobile app for Android phones; only available through website or Apple mobile app. No SMS capabilities with vanity or toll-free numbers.
What problems is the product solving and how is that benefiting you?
Being able to have a professional phone presence while on the go... Small businesses that are not tied down to an office or are mobile-based need a phone service that can give a professional business appearance with Ring central so helps me be able to work and answer calls while on the road.
Recommendations to others considering the product:
If you're a small business that's mobile-based, then RingCentral is the best for businesses that are on the road. Loaded with features and easy access to their online website or mobile app.
Be sure to clarify what you want from RingCentral
What do you like best about the product?
Honestly, the meetings and the phone services are really good. Both the desktop and mobile apps work as advertised.
What do you dislike about the product?
The settings can be a bit confusing, but their chat support is on point. For instance, if you chat with a support rep, after they verify you are you, tell them " I want my desk phone to ring, then my mobile app, then my desktop app" they will do it for you.
What problems is the product solving and how is that benefiting you?
We recently replaced our entire phone system with RingCentral phones and the RingCentral Meetings app. Cloud based IP and web connecting apps are all up to date and run as they should.
Recommendations to others considering the product:
Yes, I'd say this was worth it
Ring Meetings!
What do you like best about the product?
I love the plugin for outlook makes my life easier scheduling meetings with all the info.
What do you dislike about the product?
Nothing really to dislike, if you like zoom it is just white label for Ring. So nothing to dislike here
What problems is the product solving and how is that benefiting you?
Able to quickly spin up meetings for people to join into to screen share, use audio, or remote control someones PC.
Recommendations to others considering the product:
If you need a solution to host your meetings remortly and anywhere in the world. This is a good tool.
Great tool !
What do you like best about the product?
RingCentral integrates with our Salesforce instance, and allows for calls / SMS messages to be on a single line
What do you dislike about the product?
porting numbers over is tedious and the agents aren't able to give a timeline other than "5-15 days". unable to batch out numbers to be activated on the same day. customer service is pretty soso, so be prepped to do it yourself.
What problems is the product solving and how is that benefiting you?
logging calls
RingCental
What do you like best about the product?
Ringcentral is the best phone system by far. Has many integrations and easy to setup
What do you dislike about the product?
RingCentral is missing some of the major features other software offers
What problems is the product solving and how is that benefiting you?
Solving issues with Meetings on the go
Recommendations to others considering the product:
Easy Step up , User Friendly
BOMB.COM
What do you like best about the product?
I love that it comes to our email and we can keep an "electronic paper trail" of what faxes are sent okay so that there's not an opportunity to lose paperwork
What do you dislike about the product?
Sometimes we can't access all the app features via mobile.
What problems is the product solving and how is that benefiting you?
all faxes come to our email directly
Recommendations to others considering the product:
Definitely the way to go if you want an electronic paper trail and instant notifications of fail or success
its fine but can do better
What do you like best about the product?
that it's very easy to use and that we can share our screen in just a click.
What do you dislike about the product?
that when we screen share the other person or the person I have a meeting with has delays. I don't know if it's RC or my internet connection but it's disappointing we can't do a proper screen share.
What problems is the product solving and how is that benefiting you?
it loads not most of the time but some times. and that if the screen share can be less buggy.
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