RingCentral
RingCentralReviews from AWS customer
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Ring Central - Not the best.
What do you like best about the product?
Ring central is primarily used within my organization as a collaboration / screen sharing tool for virtual meetings.
What do you dislike about the product?
The product is frequently blocked by clients and the reliability of the tools seems a bit low.
What problems is the product solving and how is that benefiting you?
Virtual meetings, video conferencing
Makes meeting a snap!
What do you like best about the product?
The ease of use and that everyone has their own meeting "room" you don't have to worry about making sure that someone else has a meeting scheduled at the same time.
What do you dislike about the product?
You can schedule a meeting for the future through ring central, you have to create a calendar invitation and then send the information to those you want to join, unless I am overlooking something.
What problems is the product solving and how is that benefiting you?
No problems other than scheduling, but easy work around. The ability to easily meet with our clients all over the country!
Recommendations to others considering the product:
None. I would definitely recommend it!
Great Value, slight learning curve
What do you like best about the product?
The value save is huge with ring central. We switched from Verizon and we are saving hundreds of dollars per month.
What do you dislike about the product?
This software does take some time to get used to the quirks. Definitely recommend working with their team for set up.
What problems is the product solving and how is that benefiting you?
VOIP phones with integrated texting and the ability to have access to our office number for incoming and outgoing calls from any location are huge pluses. The cost savings is what sealed the deal for us.
Recommendations to others considering the product:
Use their team to set up your system.
It works...
What do you like best about the product?
I do like the access from anywhere. Its useful, but its not intuitive. The apps really tax any computer system, and I find it annoying that they drag down the speed of my phone, as well.
What do you dislike about the product?
Its not intuitive, and the apps are problematic.
What problems is the product solving and how is that benefiting you?
We have a largely remote team, and RC gives us the ability to all be in one virtual place at one virtual time.
Recommendations to others considering the product:
It gets the job done, pricing is pretty decent.
Ring central is effective for making calls and sending faxes.
What do you like best about the product?
I like how quickly it is to make send faxes with ring central. I never really used a fax machine until now and I now I use it all the time.
What do you dislike about the product?
I love the piano ringtone but I wish there were more to choose from! It might make the day less mundane!
What problems is the product solving and how is that benefiting you?
I like how easy and quickly you can move between calls. Effective for making 80-100 calls in a day.
Soft phone that needs to be optimized
What do you like best about the product?
It allows you to dial through the computer, easy to use. Receive and send fax, also text.
What do you dislike about the product?
Lags, slow, sometimes it freezes, goes in and out.
What problems is the product solving and how is that benefiting you?
Don’t need a hard phone, dual through the computer.
A fantastic fix to our phone system problems
What do you like best about the product?
RingCentral is easy to use and easy to access. This has totally changed our internal communications.
What do you dislike about the product?
I've been using RingCentral for two weeks now and have no complaints.
What problems is the product solving and how is that benefiting you?
Internal communications, document and audio sharing, conference calls.
Adequate but old tech
What do you like best about the product?
Ring central is an ok option for internet fax. The software fills a need that regrettably still exists in modern business.
What do you dislike about the product?
It leveraged old tech. Although it does so in a modern way.
What problems is the product solving and how is that benefiting you?
Ring central allows us to send and receive faxes without a dedicated landline and fax machine. It’s cheaper and more convenient than a traditional machine but I shouldn’t have to use this old technology at all.
RingCentral Office Review
What do you like best about the product?
The call quality is great. Internal look up is helpful for finding extensions, etc. I copy and paste phone numbers into the dial pad all day.
What do you dislike about the product?
There used to be a delay, but I haven't had it happen in several years.
What problems is the product solving and how is that benefiting you?
We have cut our other conferencing service and use RingCentral for all internal calls.
It's fast and efficient
What do you like best about the product?
The start meeting now button. I detest other services where I have to wait for the host to start the meeting (so I get the god awful waiting on hold music -- looking at you UberConference). Being able to start the meeting now ensures I'm in the right meeting when I'm telecommuting and/or the host hasn't arrived yet.
What do you dislike about the product?
Getting setup. At least at my office, we had to install 4 different products. You don't simply get a download code, you have to be guided through which made it initially difficult when not everyone attended the training and therefore, not everyone had RingCentral access.
What problems is the product solving and how is that benefiting you?
The "who's on first" meeting issue. Do you have the right access code? Did you call in or use computer? Not that meeting ID, this one, with this access code. Etc.
Recommendations to others considering the product:
Setup is laborious, but once you're in, it's remarkably easy to use.
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